Psychology Commons^™

Establishing Employee Sense Of Belonging In A Busy Work Environment, Zoe A. Rodriguez

2024 Spring Honors Capstone Projects

This honors thesis capstone project explores the concept of an employee’s sense of belonging within a busy work environment. A department within ABC Company faces operational challenges regarding their daily tasks. The Honors contribution addresses the comparison between the busy work environment at ABC Company and existing literature to provide scholarly-supported recommendations and mitigation strategies for ABC Company. Existing literature underscores the importance of understanding contributing influences on an employee’s sense of belonging within the workplace. The honors contribution adds value by closing the information gap within companies that operate under a busy work environment and strategies of how to …

Designing Explainable Ai To Improve Human-Ai Team Performance: A Medical Stakeholder-Driven Scoping Review, Harishankar V. Subramanian, Casey I. Canfield, Daniel Burton Shank

Engineering Management and Systems Engineering Faculty Research & Creative Works

The rise of complex AI systems in healthcare and other sectors has led to a growing area of research called Explainable AI (XAI) designed to increase transparency. In this area, quantitative and qualitative studies focus on improving user trust and task performance by providing system- and prediction-level XAI features. We analyze stakeholder engagement events (interviews and workshops) on the use of AI for kidney transplantation. From this we identify themes which we use to frame a scoping literature review on current XAI features. The stakeholder engagement process lasted over nine months covering three stakeholder group's workflows, determining where AI could …

Can Neural Networks Reach Human Vision Levels On Object Recognition Tasks?, Luke D. Baumel, Mikayla Cutler, Matt Hyatt, Joseph Tocco, William Friebel, Nicholas Baker Dr., George K. Thiruvathukal Dr.

Psychology: Faculty Publications and Other Works

Object recognition is a crucial function of biological vision; it allows us to draw conclusions about a visual scene that transcends the image formed by the retina. However, the task of object recognition quickly becomes a challenge when hindrances such as viewing angle, object distance from observer, illuminant qualities, and potential occlusions become active variables. Additionally, the diversity of visual features within the same category of object, coupled with the numerous contexts in which an object may be observed is demonstrative of the formidable task that is object recognition. Previous research showed a significant texture bias in Convolutional Neural Networks’ …

Ethical Decision-Making In Older Drivers During Critical Driving Situations: An Online Experiment, Amandeep Singh, Sarah Yahoodik, Yovela Murzello, Samuel Petkac, Yusuke Yamani, Siby Samuel

Psychology Faculty Publications

The present study examined the impact of aging on ethical decision-making in simulated critical driving scenarios. 204 participants from North America, grouped into two age groups (18–30 years and 65 years and above), were asked to decide whether their simulated automated vehicle should stay in or change from the current lane in scenarios mimicking the Trolley Problem. Each participant viewed a video clip rendered by the driving simulator at Old Dominion University and pressed the space-bar if they decided to intervene in the control of the simulated automated vehicle in an online experiment. Bayesian hierarchical models were used to analyze …

Artificial Intelligence Applications For Social Science Research, Megan Stubbs-Richardson, Lauren Brown, Mackenzie Paul, Devon Brenner

Social Science Research Center Publications and Scholarship

Our team developed a database of 250 Artificial Intelligence (AI) applications useful for social science research. To be included in our database, the AI tool had to be useful for: 1) literature reviews, summaries, or writing, 2) data collection, analysis, or visualizations, or 3) research dissemination. In the database, we provide a name, description, and links to each of the AI tools that were current at the time of publication on September 29, 2023. Supporting links were provided when an AI tool was found using other databases. To help users evaluate the potential usefulness of each tool, we documented information …

Columnas: The Honors Program Newsletter At Bentley University, Hailey Jennato, Samson Shen, Clara Williams

Honors Program

Page 1: HOW AI IS IMPACTING THE BENTLEY CLASSROOM AND EDUCATION OVERALL ~ by Nayeli Franco ’24

Page 2: A BEAUTY OF DIVERSITY ~ by Yun Song ’26

Page 3: RESURRECTING THE DEAD THROUGH COMPUTER TECHNOLOGY: HONORING THEIR MEMORY OR EXPLOITING THEIR LEGACY? ~ by Hailey Jennato ’24

Page 4: THE IMPORTANCE OF DEVELOPING EMOTIONAL INTELLIGENCE ~ by Isa Ramirez Perdomo ’26

Page 5: FROM STRUGGLE TO STRENGTH: THRIVING AS AN INTERNATIONAL STUDENT ~ by Ledion Hoti ’25

Page 6: CHASING BUTTERFLIES ~ by Alyssa Galin ’27

Don’T Touch That Dial: Psychological Reactance, Transparency, And User Acceptance Of Smart Thermostat Setting Changes, Matthew Heatherly, Denise A. Baker, Casey I. Canfield

Psychological Science Faculty Research & Creative Works

Automation inherently removes a certain amount of user control. If perceived as a loss of freedom, users may experience psychological reactance, which is a motivational state that can lead a person to engage in behaviors to reassert their freedom. In an online experiment, participants set up and communicated with a hypothetical smart thermostat. Participants read notifications about a change in the thermostat's setting. Phrasing of notifications was altered across three dimensions: strength of authoritative language, deviation of temperature change from preferences, and whether or not the reason for the change was transparent. Authoritative language, temperatures outside the user's preferences, and …

Board 270: Engineering Faculty Members’ Experience Of Professional Shame: Summary Of Insights From Year Two, James L. Huff Ph.D., Amy L. Brooks, Halle Miller, Grant R. Countess, Kanembe Shanachilubwa

Engineering and Physics Faculty Research and Publications

In this paper, we present an overview of an NSF CAREER project, in which we seek to advance academic well-being by understanding how engineering faculty experience and reproduce experiences of professional shame. We present an overview of our data collection of non-standardized interviews with engineering faculty (n = 21) and how we are using interpretative phenomenological analysis to examine select individual cases (n = 12). We report our preliminary insights that 1) participants experienced complex and manifold socially constructed expectations that form the basis of their professional shame experiences and 2) participants’ experiences of professional shame varied according to how …

Chatgpt As Metamorphosis Designer For The Future Of Artificial Intelligence (Ai): A Conceptual Investigation, Amarjit Kumar Singh (Library Assistant), Dr. Pankaj Mathur (Deputy Librarian)

Library Philosophy and Practice (e-journal)

Abstract

Purpose: The purpose of this research paper is to explore ChatGPT’s potential as an innovative designer tool for the future development of artificial intelligence. Specifically, this conceptual investigation aims to analyze ChatGPT’s capabilities as a tool for designing and developing near about human intelligent systems for futuristic used and developed in the field of Artificial Intelligence (AI). Also with the helps of this paper, researchers are analyzed the strengths and weaknesses of ChatGPT as a tool, and identify possible areas for improvement in its development and implementation. This investigation focused on the various features and functions of ChatGPT that …

The Evolution Of Ai On The Commercial Flight Deck: Finding Balance Between Efficiency And Safety While Maintaining The Integrity Of Operator Trust, Mark Miller, Sam Holley, Leila Halawi

Publications

As artificial intelligence (AI) seeks to improve modern society, the commercial aviation industry offers a significant opportunity. Although many parts of commercial aviation including maintenance, the ramp, and air traffic control show promise to integrate AI, the highly computerized digital flight deck (DFD) could be challenging. The researchers seek to understand what role AI could provide going forward by assessing AI evolution on the commercial flight deck over the past 50 years. A modified SHELL diagram is used to complete a Human Factors (HF) analysis of the early use for AI on the commercial flight deck through introduction of the …

Directional Speaker Poster, Eugene Ng, Bryan Wong, Ruhaan Das

Student Works

Changi Airport is set to expand with a new terminal, Terminal 5. Currently, many of the airport's processes are manual, requiring a high dependence on staff. This proposal aims to incorporate automation and AI for a smoother passenger experience.

Integrated Dynamic Airline Route And Schedule Optimization, Bayan Begaliyeva

Student Works

By harnessing real-time and historical data in conjunction with advanced AI technologies, this project revolutionizes route and schedule planning, leading to enhanced efficiency, cost reduction, and an improved passenger experience.

Discovering Child Sexual Abuse Material Creators’ Behaviors And Preferences On The Dark Web, Vuong Ngo, Rahul Gajula, Christina Thorpe, Susan Mckeever

Articles

Background: Producing, distributing or discussing child sexual abuse materials (CSAM) is often committed through the dark web in order to remain hidden from search engines and regular users. Additionally, on the dark web, the CSAM creators employ various techniques to avoid detection and conceal their activities. The large volume of CSAM on the dark web presents a global social problem and poses a significant challenge for helplines, hotlines and law enforcement agencies.

Objective: Identifying CSAM discussions on the dark web and uncovering associated metadata insights into characteristics, behaviours and motivation of CSAM creators.

Participants and Setting: We have conducted an …

Flying Blind: Exploring The Visual Cues Used By Helicopter Pilots In Degraded Visual Environments, Brandon Dreslin, Molly C. Mersinger, Shivani Patel, Alex Chaparro

Publications

Helicopter pilots rely on visual cues from the environment and instrument displays during critical phases of flight – particularly final approach and landing – to safely land. However, the specific visual cues pilots rely on and how they integrate those cues to make anticipatory inceptor inputs or corrections are not well understood. Importantly, those cues may be degraded under nighttime and brownout/whiteout conditions where the downwash of a helicopter’s rotors cause loose dirt/snow to be projected into the air, resulting in the obfuscation of the pilot’s vision outside the aircraft. The lack of visual cues in these conditions means that …

An Investigation On The Effects Of Psychological Contract (Pc) Towards Site Safety In The South Indian Construction Industry, M. G. Soundarya Priya, K. S. Anandh, Sathyanarayanan Rajendran, K. N. Sen

Engineering Technologies, Safety, and Construction Faculty Scholarship

The construction sector is India's second-largest industry, contributing to the country's economy and providing many job opportunities. However, construction has been described as a hazardous industry with a high rate of injuries, accidents, and fatalities compared to other sectors worldwide. The "psychological contract of safety (PCS)" is one of the safety climate (SC) variables that influence worker safety behavior (WSB) actions on construction sites to improve safety. This research investigates the influence of SC factors on PCS and PCS on WSB in construction site safety. A quantitative research method has been adopted in this study, and the data is collected …

Validated Question Bank For Assessing Pilot Knowledge Of Aviation Weather Appendix: Weather Product Interpretation Questions, Robert Thomas, Cassandra Dommingo, John Kleber, Jackie Mcsorely, Amber Cole, Thomas Guinn, Elizabeth Blickensderfer

General Aviation Weather Display Interpretation

This appendix supplements the Thomas et al. (2022) paper titled “Validated Question Bank for Assessing Pilot Knowledge of Aviation Weather ” which validates a set of weather product interpretation questions that can be used to measure a pilot’s understanding of weather. The assessment consists of 15 weather product interpretation topics which can be administered as a single 65-question survey or, as in the Thomas et al. (2022) study, two assessments of 33 and 32 questions each separated by topic. The set of 65 questions can be found in this appendix along with a table which demonstrates how to separate the …

Bridging The Research-Practice Gap: Development Of A Theoretically Grounded Workshop For Graduate Students Aimed At Challenging Microaggressions In Science And Engineering, Amy C. Moors, Lindsay Mayott, Benjamin Hadden

Psychology Faculty Articles and Research

Efforts to promote diversity and inclusion often lack a theoretical basis, which can unintentionally exacerbate issues. In this paper, we describe the development and evaluation results of a theoretically grounded workshop aimed at reducing microaggressions and promoting ally engagement among graduate students in science and engineering. In Study 1, using a Delphi method, eight science and engineering faculty members with backgrounds in diversity efforts provided feedback on workshop development. In Study 2, 107 graduate and advanced undergraduate students engaged in the 90-minute interactive workshop. Results indicate that attendees found the workshop valuable, developed new skills for ally engagement, and planned …

Manipulating Image Luminance To Improve Eye Gaze And Verbal Behavior In Autistic Children, Louanne Boyd, Vincent Berardi, Deanna Hughes, Franceli L. Cibrian, Jazette Johnson, Viseth Sean, Eliza Delpizzo-Cheng, Brandon Mackin, Ayra Tusneem, Riya Mody, Sara Jones, Karen Lotich

Engineering Faculty Articles and Research

Autism has been characterized by a tendency to attend to the local visual details over surveying an image to understand the gist–a phenomenon called local interference. This sensory processing trait has been found to negatively impact social communication. Although much work has been conducted to understand these traits, little to no work has been conducted to intervene to provide support for local interference. Additionally, recent understanding of autism now introduces the core role of sensory processing and its impact on social communication. However, no interventions to the end of our knowledge have been explored to leverage this relationship. This work …

Designing Respectful Tech: What Is Your Relationship With Technology?, Noreen Y. Whysel

Publications and Research

According to research at the Me2B Alliance, people feel they have a relationship with technology. It’s emotional. It’s embodied. And it’s very personal. We are studying digital relationships to answer questions like “Do people have a relationship with technology?” “What does that relationship feel like?” And “Do people understand the commitments that they are making when they explore, enter into and dissolve these relationships?” There are parallels between messy human relationships and the kinds of relationships that people develop with technology. As with human relationships, we move through states of discovery, commitment and breakup with digital applications as well. Technology …

Resilience Attributes Of Certificated Flight Instructors, David Cross, Kristine Kiernan

Publications

The aviation industry has extensive vocabulary, data sources, and theoretical models to investigate human errors. However, the industry does not have commensurate ways to think about and analyze human success. Learning from successful routine operations is challenging because the corresponding common language and data streams are less robust. This paper explores the use of the critical incident debrief method to collect data on routine resilient performance among Certificated Flight Instructors (CFI). CFI thoughts and behaviors were coded in accordance with resilience theory. The critical incident debrief method is a valuable source of data for exploring resilient performance as it provides …

Assessing Unstabilized Approaches: A Phenomenology Study Of The Risk Perceptions And Decision-Making Thought Process Of General Aviation Pilots., Shlok Misra, Jorge L. D. Albelo Ph.D., Victor Fraticelli Rivera

Publications

The Federal Aviation Administration emphasized the need to focus on and develop human factors training as early as 1993 in official Human Factors Policy Order 9550.8. The purpose of this study was to conduct a detailed qualitative phenomenological analysis of the risk perceptions and decision-making model of collegiate aviation pilots for unstabilized approaches. The study focused on understanding how collegiate aviation pilots perceive unstable approaches, the risk associated with unstable approaches, and the factors that trigger pilots to execute a go-around. The International Air Transportation Association warns that continuing an unstabilized approach can lead to runway excursions, hard landings causing …

Guiding A Human Follower With Interaction Forces: Implications On Physical Human-Robot Interaction, George L. Holmes, Keyri Moreno Bonnett, Amy Costa, Devin Michael Burns, Yun Seong Song

Psychological Science Faculty Research & Creative Works

This work challenges the common assumption in physical human-robot interaction (pHRI) that the movement intention of a human user can be simply modeled with dynamic equations relating forces to movements, regardless of the user. Studies in physical human-human interaction (pHHI) suggest that interaction forces carry sophisticated information that reveals motor skills and roles in the partnership and even promotes adaptation and motor learning. In this view, simple force-displacement equations often used in pHRI studies may not be sufficient. To test this, this work measured and analyzed the interaction forces (F) between two humans as the leader guided the blindfolded follower …

Human Ergonomic Simulation To Support The Design Of An Exoskeleton For Lashing/De-Lashing Operations Of Containers Cargo, Francesco Longo, Antonio Padovano, Vittorio Solina, Virginia D' Augusta, Stefan Venzl, Roberto Calbi, Michele Bartuni, Ornella Anastasi, Rafael Diaz

VMASC Publications

Lashing and de-lashing operations of containers cargo on board containerships are considered as quite strenuous activities in which operators are required to work continuously over a 6 or 8 hours shift with very limited break. This is mostly because containerships need to leave the port as soon as possible and containers loading and unloading operations must be executed with very high productivity (stay moored in a port is a totally unproductive time for a ship and a loss-making business for a shipping company). Operators performing lashing and de-lashing operations are subjected to intense ergonomic stress and uncomfortable working postures. To …

The Effects Of Antecedents And Mediating Factors On Cybersecurity Protection Behavior, Ling Li, Li Xu, Wu He

Information Technology & Decision Sciences Faculty Publications

This paper identifies opportunities for potential theoretical and practical improvements in employees' awareness of cybersecurity and their motivational behavior to protect themselves and their organizations from cyberattacks using the protection motivation theory. In addition, it contributes to the literature by examining additional variables and mediators besides the core constructs of the Protection Motivation Model (PMT). This article uses empirical data and structural equation modeling to test the antecedents and mediators of employees' cybersecurity motivational behavior. The study offers theoretical and pragmatic guidance for cybersecurity programs. First, the model developed in this study can partially explain how people may change their …

A Risk-Averse Mechanism For Suicidality Assessment On Social Media, Ramit Sawhney, Atula Tejaswi Neerkaje, Manas Gaur

Publications

Recent studies have shown that social media has increasingly become a platform for users to express suicidal thoughts outside traditional clinical settings. With advances in Natural Language Processing strategies, it is now possible to design automated systems to assess suicide risk. However, such systems may generate uncertain predictions, leading to severe consequences. We hence reformulate suicide risk assessment as a selective prioritized prediction problem over the Columbia Suicide Severity Risk Scale (C-SSRS). We propose SASI, a risk-averse and self-aware transformer-based hierarchical attention classifier, augmented to refrain from making uncertain predictions. We show that SASI is able to refrain from 83% …

Engineering Countermeasures For Left Turns At Signalized Intersections: A Review, Siby Samuel, Amandeep Singh, Yusuke Yamani

Psychology Faculty Publications

Left turn crashes can impact the safety of the drivers due to the speed and angle at which they occur. Left turns are specifically reported to affect older drivers more than the other types of crashes. This paper provides a review of the existing engineering countermeasures that have been evaluated to improve driver safety at left turns. Twenty- eight studies on left turn signal displays (protected left turns, flashing yellow arrow, and digital countdown timers), intersection geometry (offset left turn lanes, diverging diamond interchange, roundabouts, exit lanes for left turn, left turn bay extension, and contraflow left turn lanes), and …

Development Of An Explainability Scale To Evaluate Explainable Artificial Intelligence (Xai) Methods, Stephen Mccarthy

Dissertations

Explainable Artificial Intelligence (XAI) is an area of research that develops methods and techniques to make the results of artificial intelligence understood by humans. In recent years, there has been an increased demand for XAI methods to be developed due to model architectures getting more complicated and government regulations requiring transparency in machine learning models. With this increased demand has come an increased need for instruments to evaluate XAI methods. However, there are few, if none, valid and reliable instruments that take into account human opinion and cover all aspects of explainability. Therefore, this study developed an objective, human-centred questionnaire …

Eye Movement And Pupil Measures: A Review, Bhanuka Mahanama, Yasith Jayawardana, Sundararaman Rengarajan, Gavindya Jayawardena, Leanne Chukoskie, Joseph Snider, Sampath Jayarathna

Computer Science Faculty Publications

Our subjective visual experiences involve complex interaction between our eyes, our brain, and the surrounding world. It gives us the sense of sight, color, stereopsis, distance, pattern recognition, motor coordination, and more. The increasing ubiquity of gaze-aware technology brings with it the ability to track gaze and pupil measures with varying degrees of fidelity. With this in mind, a review that considers the various gaze measures becomes increasingly relevant, especially considering our ability to make sense of these signals given different spatio-temporal sampling capacities. In this paper, we selectively review prior work on eye movements and pupil measures. We first …

A Primer On The Human Readiness Level Scale (Ansi/Hfes 400-2021), Kelly Steelman, Holly Handley, Katie Plant (Ed.), Gesa Praetorius (Ed.)

Engineering Management & Systems Engineering Faculty Publications

"The Human Readiness Level (HRL) Scale is a simple 9-level scale for evaluating, tracking, and communicating the readiness of a technology for safe and effective human use. It is modeled after the well-established Technology Readiness Level (TRL) framework that is used throughout the government and industry to communicate the maturity of a technology and to support decision making about technology acquisition. Here we (1) introduce the ANSI/HFES 400-2021 Standard that defines the HRL scale and (2) provide concrete examples of evaluation activities to support the application of HRLs in the development of automated driving systems."

Precursors Of Email Response To Cybersecurity Scenarios: Factor Exploration And Scale Development, Miguel A. Toro-Jarrin, Pilar Pazos-Lago, Miguel Padilla

Engineering Management & Systems Engineering Faculty Publications

In the last decade, information security research has further expanded to include human factors as key elements of the organization's cybersecurity infrastructure. Numerous factors from several theories have been explored to explain and predict the multitude of information security-related behaviors in organizations. Lately, there has been a call for the study of specific cybersecurity behaviors in contextualized scenarios that reflect specific and realistic situations of a potential cyber-attack. This paper focuses on precursors of email response in situations that can be the origin of cybersecurity incidents in organizations (i.e., phishing attacks, ransomware, etc.). This study explores participants' intentions to follow …