Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Psychology
Interpersonal Skills In A Sociotechnical System: A Training Gap In Flight Decks, Kimberly Perkins Atp, Fraes, Sourojit Ghosh, Crystal Hall Phd
Interpersonal Skills In A Sociotechnical System: A Training Gap In Flight Decks, Kimberly Perkins Atp, Fraes, Sourojit Ghosh, Crystal Hall Phd
Journal of Aviation/Aerospace Education & Research
This research analyzed the perceptions of interpersonal skills on established aviation safety models, Crew Resource Management (CRM), and Threat and Error Management (TEM) using feedback from industry pilots. The flight deck is a sociotechnical system where much research has focused on the technical aspect, whereas we spotlight its socio aspect. The aviation industry must invest in training pilots on interpersonal skills to enhance safety through increased efficacy of safety models integrated throughout existing training programs. A 34-question survey was disseminated across both commercial and business aviation pilots (N=822). We explored three research questions regarding pilots’ perceived training on interpersonal skills …
The Persistence Of Safety Silence: How Flight Deck Microcultures Influence The Efficacy Of Crew Resource Management, Kimberly Perkins, Sourojit Ghosh, Julie Vera, Cecilia Aragon, Adam Hyland
The Persistence Of Safety Silence: How Flight Deck Microcultures Influence The Efficacy Of Crew Resource Management, Kimberly Perkins, Sourojit Ghosh, Julie Vera, Cecilia Aragon, Adam Hyland
International Journal of Aviation, Aeronautics, and Aerospace
The majority of First Officers and Captains feel that Captains establish the tone of the flight deck microculture. However, the majority of these pilots also report that as First Officers, they have hesitated to share safety-pertinent data and/or experience being silenced after sharing safety data due to a psychologically unsafe flight deck. Utilizing direct feedback from industry pilots, we explore ways that Captains can create a more inclusive microculture that elicits safety voice. The safety system designed to enhance crew collaboration, Crew Resource Management, fails to adequately establish tools for designing a psychologically safe flight deck. We conclude that Crew …