Open Access. Powered by Scholars. Published by Universities.®

Other Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 2 of 2

Full-Text Articles in Other Social and Behavioral Sciences

Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly Jan 2020

Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly

Journal of Human Services: Training, Research, and Practice

Many human service agencies are in the midst of a transition for a fee-for-service model. Through the midst of the transition, organizations must shift the culture of their agency and adapt to the new service delivery approach. Some organizational changes can create feelings of insecurity among staff, fewer resources, and greater potential for employee burnout. Though there is some research that provides valuable information, it often fails to highlight the individual experiences of the worker. This phenomenological study begins to explore the experiences and perceptions of practitioners working in supported housing agencies during the transition to a fee-for-service approach. The …


Teachability In Leading Organizational Mentees: A Narrative Analysis Of Reverse Mentoring As Reflexive Moments For Coping In Personal Crisis, Robert Tyler Spradley Ph.D., James E. Towns Ph.D. Oct 2016

Teachability In Leading Organizational Mentees: A Narrative Analysis Of Reverse Mentoring As Reflexive Moments For Coping In Personal Crisis, Robert Tyler Spradley Ph.D., James E. Towns Ph.D.

Journal of Human Services: Training, Research, and Practice

Mentoring is often situated in leadership and coaching literature as a formal, strategic and a beneficial experience. Additional, studies indicate that mentor/mentee relationships can cause tension and even workplace harassment. Most of these studies focus on the power, whether negative or positive, of the leader versus the mentored. This study synthesizes stories lived and stories told using narrative analysis to balance how reverse mentoring simultaneously assists mentors and mentees in making sense of complex communication environments. Highlighting teachability as a chief characteristic of leading, reverse mentoring co-constructs new narratives for both mentor and mentee to cope with crisis situations. Reciprocal …