Organization Development Commons^™

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

Portraits Of Hispanic And/Or Latino Leadership Development In The Military, Michael Lugo

Electronic Theses and Dissertations

Abstract

The study presented denotes a continuous transition among the Hispanic and/or Latino demographics in the military and the cadet accounts of military inequality incidents while in the military (Cabrera et al., 2017; Eckel & King, 2004). To assist Hispanic and/or Latino needs based on demographics and environment (National Center for Education Statistics, 2019). Military leaders contribute to growing a diverse, inclusive, and equitable military force for all ethnic groups. The Department of Defense (DoD) is the most racially and ethnically diverse workplace in the United States (Daniel et al., 2022). Nevertheless, racial/ethnic harassment and discrimination in the military continue …

Providing Incarcerated Youth With A Community Of Their Peers, Providing Resources, And Modeling Healthy Attachment May Lead To Prosocial Behaviors, Emilee Brnusak

University Honors Theses

This thesis examines the connection between gang activity and attachment style. A summary of literature suggests that childhood attachment injuries lead to antisocial, maladaptive relationships and neurological changes that impact executive functioning and emotional regulation. These factors leave youth at higher risk of gang membership. This thesis then explores how an outreach experience at the MacLaren Youth Correctional Facility inspired a large-scale intervention called Resources for Attachment-injured Youth (RAY) that could be implemented in youth prisons across the country.

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

Coworkers And Leaders: The Relationship Between Trustworthiness, Trust, And Employee Engagement, Lianne Young

Dissertations

A highly engaged workforce provides numerous organizational and individual benefits (Shuck et al., 2016), the culmination of which leads to a competitive advantage difficult to emulate (Burke et al., 2013). It remains challenging to understand how engagement develops, with little research available explaining the process (Shuck, 2020). High employee engagement levels provide a competitive advantage, but stagnant engagement levels remain a significant obstacle (Shuck, 2020).

Shuck (2020) recommends further research focusing on methods to increase engagement. Trustworthiness and trust are antecedents and drivers of engagement (Chughtai & Buckley, 2008; Federman, 2010; SHRM, 2017). A lack of trust has negative impacts …

With A Little Help At Home: The Impact Of Romantic Partner Support On Daily Burnout And Workplace Incivility, Matthew Aplin-Houtz

Dissertations

With rude and discourteous encounters in the workplace becoming more common, Workplace incivility (WI) is at an all-time high. As such, workers experience levels of burnout from these negative social interactions. The literature concedes that the results of these interactions lead to mounting burnout, causing negative physical and emotional outcomes at the individual and organizational levels. Considering that the literature also supports that employees have the potential to recover from burnout symptoms through rest, obtaining the perception of control of their circumstances, and cognitive reframing, the time and activities a worker spends at home carry the potential for minimizing burnout …

Opportunity Discrimination: Resettlement Efforts Made By Ngos In The United States, Sarah Rauf

Capstone Collection

Social identity plays a key aspect in life. This research tests whether homogeneity between refugees and their host communities correlates to the immigration process and resettlement success. The analysis helps form a conclusion that people want to help those who look like themselves before those who appear more foreign. This is related to the central theories of social identity and prejudice stemming from stereotyping. Data collection comes from interviews with staff at a number of NGOs in the United States. The immigration and resettlement policies of these NGOs have been researched, and members were interviewed on the reformation of their …

The Emotional Intelligence And Conflict Management Relationship In Black Women Leaders, Tina Raylyn Jackson

Electronic Theses and Dissertations

This study examined the relationship between emotional intelligence and conflict management styles in Black women leaders in the United States. The lack of literature surrounding Black women leaders' emotional intelligence or conflict management styles presented an opportunity to offer quantitative data connected to these constructs. A cross-sectional survey design was used to administer three surveys the Situational Test of Emotional Management- B, the Kraybill Conflict Style Inventory, and a modified version the Multidimensional Inventory of Black of Identity, that focused on Black female identity. Data from 124 participants were analyzed to learn if identity mediated the relationship between emotional intelligence …

The Relationship Between Transformational Leadership And Attachment Theory Among Field Grade Officers In The U.S. Army, Rebecca Ochs

Dissertations

Purpose: The purpose of this quantitative correlational study was to determine what relationship exists between U.S. Army field grade officers’ self-reported scores on the five domains of the Leadership Practices Inventory (LPI) (Kouzes & Posner, 2002) and their self-reported scores on the Experiences in Close Relationships Scale (ECR) (Brennan et al., 1998). Methodology: This study used a correlational approach to collect quantitative data from U.S. Army field grade officers. Using the LPI, a self-report transformational leadership measurement tool developed by Kouzes and Posner (2002), that measures five domains that include: (a) model the way, (b) inspire a shared vision, (c) …

The Psychometric Evaluation Of Decent Work In India, Jadvir K. Gill

Industrial-Organizational Psychology Dissertations

Work has a high impact on an individual’s well-being, health, and the lives of their loved ones who depend on them (Ford et al., 2013). The Decent Work Scale, constructed by Duffy et. al. (2017), measures what it means to have access to decent work (safe conditions, time for leisure and rest, support for family and social values, adequate compensation, and access to adequate health care) in the United States. However, a gap in the social sciences is the lack of external validity. Psychological research has mainly focused its attention on western, educated, industrialized, rich, and democratic nations and then …

Utilizing New Technologies To Measure Therapy Effectiveness For Mental And Physical Health, Jonathan Ossie

Dissertations

Mental health is quickly becoming a major policy concern, with recent data reporting increasing and disproportionately worse mental health outcomes, including anxiety, depression, increased substance abuse, and elevated suicidal ideation. One specific population that is especially high risk for these issues is the military community because military conflict, deployment stressors, and combat exposure contribute to the risk of mental health problems.

Although several pharmacological approaches have been employed to combat this epidemic, their efficacy is mixed at best, which has led to novel nonpharmacological approaches. One such approach is Operation Surf, a nonprofit that provides nature-based programs advocating the restorative …

Exploring The Relationship Between Nurse Supervisor’S Servant Leadership Behavior And Nursing Employee’S Self-Assessment Of Engagement And Burnout In Nigeria, Michael Otuwurunne

Seton Hall University Dissertations and Theses (ETDs)

Burnout is a problem among workers in Nigeria, especially among nurses (Ozumba, & Alabere, 2019). This study examined whether there was a significant relationship between the employee perception of the servant leadership behaviors of the nurse supervisor and the employee’s self-rating of burnout: exhaustion and disengagement, and servant leadership behaviors of the nurse supervisor, and engagement: vigor, dedication, and absorption. Exhaustion refers to an intensive physical, affective, and cognitive strain while disengagement refers to the distancing of oneself from one’s work, and experiencing negative attitudes toward the work object, work content, or one’s work in general (Demerouti et al., 2001). …

The Role Of Organizational Support In The Relationship Between Safety Climate And Organizational Outcomes, Lee Chambers

Electronic Theses, Projects, and Dissertations

Organizations employing individuals in high-risk or safety-sensitive occupations (e.g., construction workers, commercial drivers, pilots, and oil rig workers) face the challenge of ensuring their employees’ safety and well-being amidst various hazards and dangerous situations. To address this, cultivating a positive safety climate has been identified as a crucial factor in reducing workplace accidents or injuries. However, despite its importance, the link between safety climate and non-safety outcomes remains underexplored in the literature. In response, this study proposed a model based on social exchange theory, which highlights the crucial role of organizational support in explaining the relationship between safety climate and …

The Dark Side Of Leadership: Mid-Level Managers And Their Experience With Hubristic Behaviors Of Executives, Leili Sadaghiani

Dissertations

Purpose: The purpose of the study is to identify the emotional reactions of mid-level managers to executives’ hubris behaviors in a corporate setting.

Methodology: This leadership study uses qualitative phenomenological methodology was executed to explore the lived experiences of mid-level managers with past executives who practiced hubristic behavior.

Findings: The findings of this research on the lived experiences of mid-level managers with hubristic behaviors of executives suggest that the lack of support lessens the mid-level manager’s confidence; with little support; the mid-level manager was either afraid to fight the executive or gave up trying; the mid-level manager faced stress even …

Triumph After Trauma: A Phenomenological Exploration Into Women Survivor’S Perceptions Of The Influence Of Trauma On Their Leadership, Natalya R. Bannister Roby

UNF Graduate Theses and Dissertations

Most research around trauma is focused on negative life consequences. Although limited, there is research that explores the influence of resilience and how some survivors may experience growth after trauma (Kirschman, 2004). Furthermore, research is limited on how trauma influences the leadership style and career trajectories of women who have overcome trauma. A qualitative phenomenological approach was used as the methodological framework to explore the perspectives of women leaders who identify as survivors or overcomers of trauma. The study participants are women leaders in middle management positions to senior-level executives in educational organizations serving middle and high school students.

In-depth …

Grit, Efficacy, Commitment And Career Planning, Mary Clare Newsham

MSU Graduate Theses

This current study advanced understanding of the career goal-setting and relevant goal-related attitudes to the career planning process. Specifically, this study evaluated how career goal commitment, career goal self-efficacy and grit affect career goal structures and effort. A multidimensional career goal commitment scale was developed to differentiate intrinsic (affective) from rational types of commitments. Findings supported affective career goal commitment as consequential to the completeness of career goal structures and in career-relevant effort. Also, career goal self-efficacy was found to predict career planners’ self-efficacy for shorter term performance.

Indigenous Women In Active Drug Abuse Recovery: An Analysis Of Native And Non-Native Programs, Raquel J. Muñoz

Cal Poly Humboldt theses and projects

In general, much has been written on the experiences of prototypical women in drug recovery programs, however there is only a scarcity of research on the experiences of rural women of color in drug recovery programs. Very few Northern American cultures had experience with alcohol before the first wave of European settlers. Responses to intergenerational trauma faced by Native women include substance abuse, depression, anxiety, low self-esteem, suicidal thinking, and more. Due to socioeconomic disadvantages drug and alcohol abuse tends to be a coping mechanism for many Native American women. Drawing on the narratives of ten Indigenous women who are …

To Prevent Or To Deceive: The Effects Of Organizational Justice On Malingering And Workplace Injury Via Psychological Contract Breach And Safety Climate, Abraham Rico

Electronic Theses, Projects, and Dissertations

We examined organizational factors (e.g., leadership styles, operating with a bottom-line mentality, and management based on inclusion) and their relationship with workplace injuries and malingering in this thesis. One of the goals for this study was to examine the extent to which these organizational factors influence justice perceptions, which in turn affected the outcomes of interest. It was hypothesized that the relationship between the organizational factors and malingering/injuries occurred through the formation of psychological contract breach or through the development of a safety climate. It was hypothesized that the pathways from Transformational Leadership and management based on inclusion will result …

How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel

Electronic Theses and Dissertations

Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

Managing One’S Anxiety When Work Narratives Misalign, Shannon Eric Ford, Shannon Ford

Industrial-Organizational Psychology Dissertations

Humans use personal narratives to bring a sense of order and stability to life situations; especially when events are experienced as negative or threatening. As an employee encounters a workplace event that does not align with their understanding of the organization, termed a metaleptic moment, typical emotional reactions can include disengagement, tolerance, or resistance, or a non-emotional response of engagement. Family systems theory proposes that individuals who possess higher levels of differentiation have the ability to better manage the narrative crash. In this study, participants in the experimental group were given a 10-minute differentiation induction that would, when compared with …

The Significance Of Sonic Branding To Strategically Stimulate Consumer Behavior: Content Analysis Of Four Interviews From Jeanna Isham’S “Sound In Marketing” Podcast, Ina Beilina

Student Theses and Dissertations

Purpose:
Sonic branding is not just about composing jingles like McDonald’s “I’m Lovin’ It.” Sonic branding is an industry that strategically designs a cohesive auditory component of a brand’s corporate identity. This paper examines the psychological impact of music and sound on consumer behavior reviewing studies from the past 40 years and investigates the significance of stimulating auditory perception by infusing sound in consumer experience in the modern 2020s.

Design/methodology/approach:
Qualitative content analysis of audio media was used to test two hypotheses. Four archival oral interview recordings from Jeanna Isham’s podcast “Sound in Marketing” featuring the sonic branding experts …

Are All High-Potentials Successful Leaders? Exploring The Underlying Effect Of Impostor Syndrome And Evaluative Concerns On The Relationship Between Hipo Designation And Leadership Self-Efficacy., Anjishnu Chakrabarti, Lisa M. Finkelstein

Honors Capstones

The rising prevalence of high-potential (HiPo) employee programs in organizations has led academicians to begin to research this newly developing area under the realm of industrial/organizational psychology. High-potential programs are intended to find employees with the maximum potential to succeed in strategic leadership roles within the organization and provide those individuals with specialized training and related developmental opportunities. The term “HiPo” refers to such employees who are designated as having higher potential than the average. This study aimed to explore the relationship that exists between employees being designated as HiPo and their self-perception of being successful leaders (measured as leadership …

Developing And Maintaining Resilience In Charter School Executive Directors, Erika Vanderspek

Dissertations

Purpose: The purpose of this exploratory phenomenological study was to identify and describe the strategies used by charter school executive directors to develop and maintain personal resiliency based on Everly, Strouse, and McCormack’s (2015) five factors of personal resilience (active optimism, decisive action, moral compass, relentless tenacity, and interpersonal support).

Methodology: This exploratory phenomenological study identified and described the lived experiences of exemplary charter school executive directors in San Diego, Riverside, and Orange counties. Based on recommendations from expert entities who worked with the target population, the researcher used purposeful sampling to select eight exemplary charter school executive directors. The …

When A Seat At The Table Is Not Enough: A Participatory Action Research Study On Collaborative Partnerships In Ontario Developmental Services Organizations, Kaylagh Vanwyck

Theses and Dissertations (Comprehensive)

Historically, Ontario’s developmental services (DS) has evolved largely guided by the knowledge and direction of non-disabled service providers and government. However, the UN Convention on the Rights of Persons with Disabilities promotes the participation of people labeled with disabilities in decision-making processes about the programs and policies that impact their lives. Existing theories and literature reveal the importance of collaborative partnerships where power is shared with service users through participatory decision-making, shared leadership, and opportunities to participate with influence. Four self-advocates labeled with developmental disabilities collaborated as co-researchers in this participatory action research study to explore what model of collaborative …

Family-Supportive Supervisor Behavior And Fathers’ Work-Family Conflict, Talar Ohanian

Electronic Theses, Projects, and Dissertations

Research on fathers' work-family conflict has been minimal compared to mothers. However, the view of fatherhood and fathers’ involvement with their families has changed dramatically throughout the years. Unfortunately, many fathers do not take advantage of their organizational policies or other family benefits offered by their organizations. The purpose of this study was to examine the roles of family-supportive supervisor behaviors and organizational policy utilization on fathers’ work-family conflict and mental health. In a sample of 311 fathers participating in a survey-based study, findings indicated that family-supportive supervisor behavior significantly reduces WFC, and policy utilization also greatly reduces WFC. Fathers’ …

Understanding The Benefits Of Experiential Learning For Executive Leader Development: A Mixed Methods Approach, Bruce Loveless

Dissertations

This study sought to understand the benefits of using experiential learning methods (such as outdoor activities) for executive leader development from the perspective of senior corporate, government, and nonprofit leaders. Increasingly, executive development programs are embracing “learning by doing” by incorporating experiential activities. Although most programs are influenced by developmental psychology (such as stage theory), this study integrated perspectives from adult, transformative, and experiential learning with common practices in outdoor adventure education into a new conceptual framework for experiential leader development with four types of experiences: intrapersonal, interpersonal, managerial, and environmental. This study fills a gap in research literature regarding …

Antecedents And Outcomes Of Employee Organizational Orientation Perception, Kaleb Garcia

Electronic Theses, Projects, and Dissertations

The current study investigated the antecedents and outcomes of organizational orientation (production or employee oriented) through path-way analysis with maximum liklihood estimation procedures. This is a preliminary study to investigate the advantages organization will receive as a result of focusing on either employees (employee orientation) or production (production orientation). Additionally, this study contributes to the larger body of IO research by presenting a foundational model for organization in terms of employee and leadership selection, recruitment, and cultivation along with types of policies to implement to become more employee oriented. The antecedents investigated are healthy workplace policies (HWP), leadership behaviors (directive …

Softening Resistance Toward Diversity Initiatives: The Role Of Mindfulness In Mitigating Emotional White Fragility, Vatia P. Caldwell

Industrial-Organizational Psychology Dissertations

When examining racial equity within organizations, a common theme is the failure of many organizations to address whiteness in their organizations (i.e., White supremacy, White privilege, White dominant culture). Decentering whiteness is key in racial equity work (Grimes, 2002). However, the process of decentering whiteness often results in backlash from Whites also known as White fragility (DiAngelo, 2011). This backlash impedes the organization from moving towards racial equity by upholding the racial status quo. The purpose of the current study is to further explore the role mindfulness plays in racial-equity work within organizations. Specifically, a mindfulness intervention was tested for …