Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Business Analytics (1)
- Business Intelligence (1)
- Business and Corporate Communications (1)
- Communication (1)
- Critical and Cultural Studies (1)
-
- Education (1)
- Entrepreneurial and Small Business Operations (1)
- International and Intercultural Communication (1)
- Interpersonal and Small Group Communication (1)
- Management Information Systems (1)
- Online and Distance Education (1)
- Organizational Communication (1)
- Social Influence and Political Communication (1)
- Technology and Innovation (1)
- Urban Studies and Planning (1)
Articles 1 - 2 of 2
Full-Text Articles in Organization Development
Communication Competence Training Within Minority-Owned Small Businesses, Shirleena Racine Baggett
Communication Competence Training Within Minority-Owned Small Businesses, Shirleena Racine Baggett
Electronic Theses, Projects, and Dissertations
Business ownership is imperative in correcting economic issues for demographic groups subjugated to discrimination, inequality, poverty, and other harmful disadvantages. This project supports the idea that building communication competence within minority-owned small businesses and nonprofit organizations, will significantly increase achievement of long-term sustainability and success. The solution is not only creating communication training tailored for minority entrepreneurs, but to allow access in feasible and tangible ways. This study begins by defining communication and explaining its function to assist in moving past the narrative of communication interaction as “talking and listening,” but instead a concept rooted in logic, theoretical analysis, and …
Implementing The Malcolm Baldrige Process For A Financial Institution: An Insiders Perspective, Scott Murray
Implementing The Malcolm Baldrige Process For A Financial Institution: An Insiders Perspective, Scott Murray
Electronic Theses, Projects, and Dissertations
The Malcolm Baldrige Framework for Performance Excellence outlines best practices for strategic and operational processes. Enterprises that achieve the award do so not for the award itself – but for the transformation that takes place along the way. Although the fifty-page summaries of Malcolm Baldrige award winning organizations are posted on the National Institute of Science and Technology (NIST) (https://www.nist.gov/baldrige/award-recipients), the process and effort used to create such applications has not been documented. This project documents and provides an internal perspective and lessons learned from the early stages of the Malcolm Baldrige journey for a medium size financial institution. The …