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Organization Development Commons

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Full-Text Articles in Organization Development

Communicating Leadership, Singapore Management University Feb 2017

Communicating Leadership, Singapore Management University

Perspectives@SMU

Organisations should invest on its leaders’ communication skills to manage ‘organisational alignment’ – what it and its employees communicate


Creating A Motivated And Engaged Workforce, Singapore Management University Mar 2015

Creating A Motivated And Engaged Workforce, Singapore Management University

Perspectives@SMU

All a company needs to do is fulfill employees’ need for three things: competence, relatedness, and autonomy


Crisis Communication In The Age Of Social Media, Singapore Management University Jan 2015

Crisis Communication In The Age Of Social Media, Singapore Management University

Perspectives@SMU

Organisations must include the communications department as part of the strategic response to a crisis, and the CEO must display leadership


The Ups Approach To Employee Relations, Singapore Management University Jan 2013

The Ups Approach To Employee Relations, Singapore Management University

Perspectives@SMU

But at UPS, the management starts off every meeting by reciting one of the policies in the company’s policy handbook that contains guidelines on how to handle employees, stakeholders and customers. Mary Yeo, vice president of supply chain operations at UPS South District, said at a talk presented at Singapore Management University (SMU): “This is a reminder to all of us working at UPS that we cannot overlook any important matters happening in our environment by simply forgetting the good culture at UPS.”


Leadership In A Multinational Corporation: Going Beyond Stereotypes And Expectations, Singapore Management University Oct 2011

Leadership In A Multinational Corporation: Going Beyond Stereotypes And Expectations, Singapore Management University

Perspectives@SMU

"There are plenty of good managers but finding a real leader is not that easy." Fabio Landazabal, vice president and regional director for Asia Pacific at GlaxoSmithKline (GSK), said this at a CEO talkorganised by Singapore Management University's Wee Kim Wee Centre. With some 3,800 (and growing) employees in the region alone, the world's number three pharmaceutical player (by revenue) is paying greater attention than ever in building up its leadership capabilities for its future.