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Organization Development Commons

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Full-Text Articles in Organization Development

Hiring People With Disabilities From An Employer’S Perspective And Organizational Citizenship Behavior, Claude B. Kershner Iv Jun 2022

Hiring People With Disabilities From An Employer’S Perspective And Organizational Citizenship Behavior, Claude B. Kershner Iv

FIU Electronic Theses and Dissertations

When employers hire people with disabilities, collective behavioral change occurs within organizations. Specifically, attitudes towards people with disabilities improve through professional interventions and encourage organizational citizenship behavior. Previous studies have demonstrated the economic and client-focused impact of hiring people with disabilities — resulting in a tested model of competitive integrated employment. This study indicates that — when organizations employ best practices when integrating people with disabilities into the workplace — there is a performance-based behavioral change in non-disabled employees.

This study uses intergroup contact theory and social exchange theory to develop a model and a corresponding survey instrument that measures …


A Grounded Theory Study Of Leadership Mechanisms For Customer-Orientation Organizational Change, Maria C. Gonzalez May 2021

A Grounded Theory Study Of Leadership Mechanisms For Customer-Orientation Organizational Change, Maria C. Gonzalez

FIU Electronic Theses and Dissertations

Organizational leaders are spearheading change as an engine to reshape corporate cultures for novel purposes, redefining the significance and meaning of generating value through customer-oriented companies, emphasizing what is most important and relevant to customers. Capitalizing on the value of customer-orientation entails attention toward continuously improving it. The purpose of this study is to explore and explain the dynamics of increasing customer-orientation as an organizational change in a business-to-business technology company setting from the perspective of organizational leaders.

By engaging change leadership experts through a grounded theory qualitative research approach, the study resulted in a substantive theory with a set …


Understanding The Individual And Organizational Attributes Of Servant Leadership In Local Governments, Pallavi Awasthi Jun 2020

Understanding The Individual And Organizational Attributes Of Servant Leadership In Local Governments, Pallavi Awasthi

FIU Electronic Theses and Dissertations

Servant leaders are driven by a natural feeling to serve first which manifests into a conscious desire to lead. The servant leadership style emphasizes internalizing ethical behavior, along with empathy and service orientation in creating value for the community which is critical in public administration. While the servant leadership concept has gained much interest among business management scholars, it has received little attention in public administration. This dissertation aims to fill this wide gap in public administrative leadership scholarship by investigating the role of servant leadership in public administration.

Specifically, the dissertation seeks to understand individual (servant identity and moral …


Authentic Servant-Leadership Exemplified By Early Childhood Educator David Lawrence Jr.: A Case Study, Blanca Correa-Cespedes Mar 2016

Authentic Servant-Leadership Exemplified By Early Childhood Educator David Lawrence Jr.: A Case Study, Blanca Correa-Cespedes

FIU Electronic Theses and Dissertations

Advocacy and leadership style are essential concepts in education. This qualitative case study was undertaken to demonstrate how Robert K. Greenleaf’s servant-leadership framework could be a useful framework to adopt by educational leaders and child advocates. Servant-leadership identifies the needs of others as a primary goal of leadership. The study contributes to understanding the value of exemplary servant-leadership and advocacy in public education as demonstrated by David Lawrence Jr. The researcher addressed questions regarding how Lawrence embodies servant-leadership traits and explored how a servant-leader has been positively influencing early childhood public educational policy in Florida to benefit all children.

There …