Library and Information Science Commons^™

Get @ Us!: Using Social Media To Market Libraries, Provide Customer Service, & Revitalize Outreach Efforts, Katy Kelly, Gwen Glazer

Roesch Library Faculty Presentations

The presenters all handle social media for their libraries, but in very different settings: a large academic library at a public-private research institution, a medium-sized academic library at a private university, and a medium-sized public library in a town that revolves around a university. The workshop will provide some general discussion about how the different technology environments elicit different responses from various user groups and, using Twitter as a microcosm, the similarities and differences between approaches will be discussed. The legalities concerning social media policies and the magic of paying attention to target audiences will also be explored.

Twitter And Facebook For User Collection Requests, Joan Petit

Library Faculty Publications and Presentations

Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests.

Strategic Planning For Sustaining User-Generated Content In Digital Collections, Cory K. Lampert, Su Kim Chung

Library Faculty Publications

Experimentation and exploration are hallmarks of innovative libraries, but as experiments become on-going projects and investigations become long-term commitments, it is important to gain perspective on how the roles of librarians, archivists, and information professionals are changing. As social computing becomes routine for computer users, libraries of all types are responding to these new expectations by building interactive communication features into their on-line collections. Social features and user-generated content raise several compelling issues as organizations strive to balance agile adaptation to the ever-evolving user environment with the realities of limited staff resources and greater administrative expectations. This paper examines the …

Geospatial Data Accessibility In Web 2.0 Environments, Sara Helen Mcnamee

Masters Theses

Geographically referenced data is becoming a robust source of information because the use of place-based relevance searching is being employed as a popular form of information access and dispersal. To address this trend, the researcher conducted a study on the usability of the USA National Phenology Network (http://www.usanpn.org/), engaging 6 volunteer participants structured usability test of the USANPN mapping application. The participants were asked to complete two tasks, and data was collected both during (in the form of a think aloud exercise) and after the test (in the form of an exit interview). From the data collected, the researcher aimed …

Review Of Doing Social Media So It Matters: A Librarian’S Guide, Joel Shields

Collaborative Librarianship

No abstract provided.

Twitter: A Collection Development Discovery Tool For And By The People, Daisy V. Domínguez, Steven Ovadia

Publications and Research

The article discusses the use of Twitter as an identification tool for both print and online collection development material.

Regulating Social Media Use In The Workplace, Yemisi Dina

Editorials and Commentaries

The advent of social networking sites (SNS) has become a reality of the digital age. These sites are highly interactive, creative and addictive for individuals to exchange personal, professional and social ideas but its use has also been the subject of litigation in the courts lately just like any man made invention. People using these sites have sparked a number of legal challenges that have dramatically changed the world. This raises a number of questions as to whether there are clear guidelines on the use of these tools by employers and employees.

This paper is a case commentary of one …

Review Of Educating Educators With Social Media, Margie Ruppel

Collaborative Librarianship

No abstract provided.