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Doing More With A Dm: A Survey On Library Social Media Engagement, Jason Wardell, Katy Kelly Sep 2022

Doing More With A Dm: A Survey On Library Social Media Engagement, Jason Wardell, Katy Kelly

Roesch Library Faculty Publications

Objectives – This study sought to determine the role social media plays in shaping library services and spaces, and how queries are received, responded to, and tracked differently by different types of libraries.

Methods – In April and May of 2021, researchers conducted a nine-question survey (Appendix A) targeted to social media managers across various types of libraries in the United States, soliciting a mix of quantitative and qualitative results on prevalence of social media interactions, perceived changes to services and spaces as a result of those interactions, and how social media messaging fits within the library’s question reporting or …


Assessment Of Collection Development Practices For User Satisfaction In Public Libraries In Enugu State, Abaobi David Agbo Dr, Nkechi Idoko Dr, Elizabeth Titilope Babarinde Dr. Sep 2022

Assessment Of Collection Development Practices For User Satisfaction In Public Libraries In Enugu State, Abaobi David Agbo Dr, Nkechi Idoko Dr, Elizabeth Titilope Babarinde Dr.

Library Philosophy and Practice (e-journal)

The main purpose of this study was to examine the collection development practices for user satisfaction in public libraries in Enugu State. The study adopted descriptive research design as suitable for the study with180 sampled size comprising 120 users and 60 professional and non- professional staff. Questionnaire was used as instrument of data collection. Consequently, several collection development practices determine the extent user satisfaction is achieved in public libraries in Enugu State. These include community analysis, collection development policy, acquisition, selection, weeding, censorship and evaluation. Other factors that affect user satisfaction which is peculiar to users include user effort, user …