Library and Information Science Commons^™

Leading From The Center Out: The Joint Library Services Leadership Team At James Madison University, K.T. L. Vaughan, Kristen S. Shuyler, Kelly N. Miller-Martin, Erika Peterson

Libraries

In a system with multiple service points, how can leadership work together to keep the library as a whole relevant and central to students? James Madison University Libraries created the Joint Library Services Leadership Team, which works outside traditional departmental silos to provide coherent, consistent, and collaborative services regardless of location.

Three major service points of James Madison University Libraries, the two main library circulation/reference departments and the media resources center, have historically been both physically and philosophically separate from each other. Although the departments shared common goals of providing excellent student learning-focused services, they did not systematically work together …

The Apple Of Discord: Everyone Gets A Bite, Or, Out Of Discord Comes The Fairest Harmony, Stefanie Warlick, K.T. L. Vaughan, Kristen S. Shuyler, Erika Peterson, Kathy Clarke

Libraries

When library staff create collaborative projects on their own, are these efforts discordant or harmonious? How does library leadership conduct different groups for cacophony or symphony? What management models empower library staff to continue exciting collaborative projects while learning to play together in tune?