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Full-Text Articles in Library and Information Science

People-First Promotion: Rallying Library Workers During Covid-19 And Beyond, Katy Kelly, Christina A. Beis, Ann Zlotnik, Maureen E. Schlangen Jun 2021

People-First Promotion: Rallying Library Workers During Covid-19 And Beyond, Katy Kelly, Christina A. Beis, Ann Zlotnik, Maureen E. Schlangen

Roesch Library Faculty Publications

COVID-19 forced workers around the world to face the realities of closed buildings, precarious employment situations, and challenges to their well-being. This article will showcase how library workers’ resilience during COVID-19 depended on people, not buildings, and a people-first public relations strategy was employed to reveal that distinction. The authors, a team of librarians and communicators, share three pandemic-era communication stories developed to put people at the forefront of initiatives and messaging: a revamped marketing strategy for a research appointment service puts faces to the work and student support; the cancellation announcement of a beloved annual event reveals how the …


Library I.T.: Information Technologists Or Information Thought-Leaders?, Craig A. Boman, Whitni Watkins Jun 2016

Library I.T.: Information Technologists Or Information Thought-Leaders?, Craig A. Boman, Whitni Watkins

Roesch Library Staff Presentations

Library staff employed in information technology departments are often seen as support staff, only providing services when something breaks. But what more can library IT staff do to support the mission of their libraries? In this presentation we will explore why library IT staff should maximize their ability to work across various library departments to collaboratively design new library services rather than being relegated to support staff. We will also explore how library IT staff may challenge traditional bureaucratic organization structures to lead change efforts.