Library and Information Science Commons^™

Recruit Don't Search: Using Inclusive Strengths-Based Processes In Hiring, Daisy Benson, Gary S. Atwood, Kate E. Bright, Amalia Dolan, Laura L. Haines, Kelli Kauffroath

University Libraries Faculty and Staff Publications

During the 2020-2021 academic year, our organization undertook a strategic effort to improve our diversity, equity, and inclusion practices with the goal of creating a more diverse organization. Paramount in this effort was the development of a set of best practices to be used by our institution to ensure that our hiring practices promote diversity, equity, and inclusion. This poster will detail the processes we undertook to fundamentally rethink hiring and share best practices that we developed so that other institutions can apply these same principles.

Attendees will be able to describe how a strengths-based mindset and an interview process …

Disruption Of Library Services Due To Hospital Cyberattack: A Case Study, Alice Stokes

University Libraries Faculty and Staff Publications

Cyberattacks on healthcare organizations increased dramatically in 2020 and 2021. The University of Vermont Medical Center suffered an attack in October 2020, during the second wave of the COVID-19 pandemic. The disruption to hospital computer systems had wide ranging impacts, including loss of online access to the medical library for nearly three months. Library staff worked to reduce impacts and increase access for hospital employees until full access was restored. This case study offers lessons learned and resources for health sciences libraries planning for a potential cyberattack.

Padlet: Closing The Student Feedback Loop, Gary S. Atwood

University Libraries Faculty and Staff Publications

No abstract provided.

Why Some Students Continue To Value Individual, Face-To-Face Research Consultations In A Technology-Rich World, Trina J. Magi, Patricia E. Mardeusz

University Libraries Faculty and Staff Publications

For decades, academic librarians have provided individual research consultations for students. There is little information, however, about why students schedule consultations, the kinds of assistance students feel are provided by librarians during consultations, and what students find valuable about face-to-face consultations, even with the availability of online research help. This exploratory, qualitative study of individual research consultations at the University of Vermont gathered students’ views on these questions. The findings will help librarians better understand how individual consultations serve students and what role consultations should play in the mix of reference services offered.

A Fresh Look At Privacy--Why Does It Matter, Who Cares, And What Should Librarians Do About It?, Trina J. Magi

University Libraries Faculty and Staff Publications

Provides a brief introduction to several reasons privacy is important to people and society, cites numerous studies reporting on people's attitudes about privacy, and recommends ways librarians can work to protect patron privacy.

What Students Need From Reference Librarians: Exploring The Complexity Of The Individual Consultation, Trina J. Magi, Patricia E. Mardeusz

University Libraries Faculty and Staff Publications

The article reports on an exploratory study that identified the skills used by reference librarians during individual research consultations with undergraduate and graduate students in a wide range of disciplines. The skills fell into eight categories. As expected, librarians needed knowledge about information sources and their effective use, but the project revealed that consultations often involve higher-order skills, as well, such as knowing how to approach and organize the research endeavor, shaping a topic appropriate for the scope of a project, making connections among various pieces of information and applying them to the problem at hand, and identifying alternative research …

Fourteen Reasons Privacy Matters: A Multidiscipinary Review Of Scholarly Literature, Trina J. Magi

University Libraries Faculty and Staff Publications

Librarians have long recognized the importance of privacy to intellectual freedom. As digital technology and its applications advance, however, efforts to protect privacy may become increasingly difficult. With some users behaving in ways that suggest they do not care about privacy and with powerful voices claiming that privacy is dead, librarians may question whether privacy is worth protecting. This article reviews some of the extensive scholarly literature on privacy from disciplines outside the field of library science, including anthropology, law, philosophy, political science, psychology, and sociology, and it identifies fourteen reasons privacy matters to individuals, relationships, and to society. It …

A Content Analysis Of Library Vendor Privacy Policies: Do They Meet Our Standards?, Trina J. Magi

University Libraries Faculty and Staff Publications

Librarians have a long history of protecting user privacy, but they have done seemingly little to understand or influence the privacy policies of library resource vendors that increasingly collect user information through Web 2.0-style personalization features. After citing evidence that college students value privacy, this study used content analysis to determine the degree to which the privacy policies of 27 major vendors meet standards articulated by the library profession and information technology industry. While most vendors have privacy policies, the policy provisions fall short on many library profession standards and show little support for the library Code of Ethics.

Youtube: Are We Really Using It Effectively?, Laura Haines, Selene Colburn

University Libraries Faculty and Staff Publications

This poster describes a study into library uses of youtube. This study uses a methodology adapted from a number of related studies in the field of medicine[2] to locate library-related content on YouTube. The study sorted library-generated content into sub-categories such as general promotion, orientation/tour, or instruction/tutorial, and assessed the effectiveness of the videos using a number of metrics.

A Medline Station In The Clerkship Clinical Skills Exam, Donna O'Malley

University Libraries Faculty and Staff Publications

The UVM College of Medicine's clerkship curriculum includes hundreds of learning objectives divided into several themes and topics. Two objectives in the areas of communication and clinical decision-making encompass the classic EBM skills: PERFORM database searches for patient or disease specific information. DIFFERENTIATE between practices that are based upon different strengths of evidence for effectiveness. What are the benefits and drawbacks of using a clinical skills exam workstation to evaluate student mastery of these two objectives? Librarians and clinicians worked together to create a paper case scenario for students to use in generating a clinical question, performing a search to …

Information Rx As Patient-Physician Communication Tool And Community Health Information Program, Marianne Burke, Peggy Carey, Fred Pond, Laura Haines, Alan Lampson

University Libraries Faculty and Staff Publications

Patient education, communication and empowerment are critical aspects of management of chronic conditions. Patient involvement and education is encouraged as part of patient safety goals, but, physicians have little time for discussion and a handout collection for all conditions is hard to maintain. On the other hand, Americans of all ages, genders, and groups are seeking and finding health information on the Internet. Though effective for many, problems include ineffective searching, unreliable sources, and prevalence of commercial interests. The Information Prescription Program (Information Rx) developed by the National Library of Medicine (NLM) and the American College of Physicians (ACP) Foundation …

What's Best For Students: Comparing The Effectiveness Of A Traditional Print Pathfinder And A Web-Based Research Tool, Trina J. Magi

University Libraries Faculty and Staff Publications

This quantitative study compared a print pathfinder and a web-based research tool in library instruction for two sections of a first-year business course. The traditional print pathfinder received higher ratings on use, ease of use, and helpfulness, but both tools resulted in students citing a similar number of recommended sources.