Library and Information Science Commons^™

Resource Discovery Tools: Supporting Serendipity, Tammera M. Race

DLTS Faculty Publications

Serendipity, the accidental discovery of something useful, plays an important role in discovery and the acquisition of new knowledge. The process and role of serendipity varies across disciplines. As library collections have become increasingly digital faculty lament the loss of serendipity of browsing library stacks. Resource discovery tools may have features that support serendipity as part of information seeking. A comparison of four commercial Web-scale discovery tools, Online Computer Library Center (OCLC) WorldCat® Local1, Serials Solution2® Summon3™, ExLibris4® Primo Central5™, and EBSCO Discovery Services (EDS)6™, links product features to characteristics that support serendipitous discovery. However, having such features is only …