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Library and Information Science Commons

Open Access. Powered by Scholars. Published by Universities.®

Academic libraries

2019

Annie Smith

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Full-Text Articles in Library and Information Science

Using Focus Group Feedback: How The Uvu Fulton Library Incorporated Feedback To Make Improvements And Reach More Students, Annie Smith, Mary Stephens May 2019

Using Focus Group Feedback: How The Uvu Fulton Library Incorporated Feedback To Make Improvements And Reach More Students, Annie Smith, Mary Stephens

Annie Smith

In 2018 the UVU Fulton Library partnered with Institutional Research to run a Library Research Focus Group. They had 15 participants in two sessions. Students gave feedback on what was stressful about research, where they looked for help, and what barriers they experienced asking for help in the library. Using detailed qualitative data the Fulton Library addressed student concerns in instruction, wayfinding, and marketing reference services differently to tackle students’ needs.