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Library and Information Science Commons

Open Access. Powered by Scholars. Published by Universities.®

Academic libraries

2016

VCU Libraries Faculty and Staff Publications

Articles 1 - 2 of 2

Full-Text Articles in Library and Information Science

Keytag It: An Exploration Of A Creative And Customizable Research Guide Promotion, Martha Roseberry, Bettina Peacemaker Jan 2016

Keytag It: An Exploration Of A Creative And Customizable Research Guide Promotion, Martha Roseberry, Bettina Peacemaker

VCU Libraries Faculty and Staff Publications

The research guide is a common tool librarians use to communicate with and instruct their audiences. Despite their prevalence and value to users, research guides remain underused. There are many examples of efforts encouraging guide use, but few studies have measured the effectiveness of that promotion. Academic Outreach librarians at Virginia Commonwealth University (VCU) promote research guides through inexpensive and small keytags--similar to retail customer loyalty keychain tags. Findings of a quantitative analysis suggest the keytags have positively influenced guide use and support anecdotal reports of increased interaction with intended audiences.


Connecting Best Practices In Public Relations To Social Media Strategies For Academic Libraries, Bettina Peacemaker, Sue Robinson, Emily Hurst Jan 2016

Connecting Best Practices In Public Relations To Social Media Strategies For Academic Libraries, Bettina Peacemaker, Sue Robinson, Emily Hurst

VCU Libraries Faculty and Staff Publications

Academic libraries worldwide use social media to inform and connect with users. VCU Libraries is no different and must keep up with rapidly evolving platforms and user expectations. When our presence stretched across 22 channels, we needed to ensure social media efforts were managed in the most effective and efficient manner possible. To develop a research-based, unified vision for communication for new media, we scanned the literature in the library and public relations fields and then surveyed librarians to address identified gaps. Based on results, we offer recommendations focused on best management practices and strong content strategies.