Library and Information Science Commons^™

Coordinating Information Resources (With Reference On My Mind), Madelynn Dickerson

Library Staff Publications and Research

This poster presentation explores the ways reference and technical services staff can work together to build strong, user-centered collections and best serve student and faculty patrons. It highlights the professional path of the author during a transition from public services to technical services in a newly created position: information resources coordinator.

The challenge is twofold: 1) how to apply reference services expertise to a new scope of responsibility that includes collection analysis and management of print and electronic resources, and 2) how to build collaborative and meaningful relationships with reference and teaching librarians in order to best evaluate existing and …

An Adjunct Professor's Perspectives On The Skills Lis Students Need And How Practitioners And Educators Can Collaborate To Provide Them, Robert Bothmann

Bobby Bothmann

Panelists discuss what skills are needed for the next generation cataloger/metadata professional.

New England Technical Services Librarians Spring 2012 Conference: Ilibrary: Digital Futures For Libraries (May 3, 2012, Worcester, Ma), Andrée J. Rathemacher, Michael A. Cerbo Ii, Julia A. Lovett

Julia Lovett

This report discusses the program of the 2012 New England Technical Services Librarians (NETSL) annual spring conference, held on Thursday, May 3 at the College of the Holy Cross in Worcester, Massachusetts, titled “iLibrary: Digital Futures for Libraries.” NETSL is a section of the New England Library Association and a regional group of the American Library Association.

Acquisitions Unit Annual Report 2014-2015, Andrée J. Rathemacher

Technical Services Reports and Statistics

Annual Report of the Acquisitions Unit, University Libraries, University of Rhode Island for FY15. Covers personnel, work flow, special projects, and serial, monograph, and e-resource acquisitions. Supplemental files include data on library materials expenditures by a number of variables as well as important working documents from the year.

Keeping Up With New Legal Titles, Patricia Alvayay

Law Faculty Scholarly Articles

In this book review, Patty Alvayay discusses Rethinking Library Technical Services: Redefining Our Profession for the Future by Mary Beth Weber.

Doing Things Differently In The Cloud: Streamlining Library Workflows To Maximize Efficiency, Vanessa Garofalo

Vanessa A Garofalo

Libraries share many common challenges including ever more complex collections, systems, and workflows, as well as increased user demand. To help manage these challenges, today’s cloud-based library management services are offering workflows that save library staff time and discovery solutions that meet users’ needs. Libraries using these services are seeing drastic reductions in the time it takes to perform routine tasks because of the integration between libraries, applications, partners, and data. As a result of doing things differently, libraries save staff time and money while streamlining workflows and improving efficiency. In short, cloud-based library management services like OCLC’s WorldShare Management …

The Impact Of The Implementation Of Iso 9001 On The Processes Of Central Library Of Tabriz-Iran, Soraya Ziaei, Sima Apand

soraya ziaei

The main purpose of the current study is to determine the amount of the effect of the implementation of ISO 9001 on the processes of collection building, technical services and dissemination of information at the Central Library of Tabriz. This study is of descriptive-survey type. The population includes all the employees who are concerned with sections related to processes at the library and active library members of Tabriz Central Library. The findings reveal that the implementation of ISO 9001 on the processes of collection building, technical services and dissemination of information at the Central Library is influential. Also, from the …

Online Bibliographies For Shared Discovery, Jessica Schomberg

Library Services Publications

A few years ago, I began investigating best practices in cataloging assessment. I started with a review of related literature to gather citations on the topic. As this work progressed, I found that researchers describe assessment, or pieces of assessment, using many different terms including evaluation, quality, workflow, cost, and production. They also write specifically about cataloging or broadly about technical services; of which cataloging or metadata is a part.

Common Cause: Using Assessment To Advocate For Technical Services (Presentation), Rebecca L. Mugridge

University Libraries Faculty Scholarship

This presentation demonstrates how assessment activities and results can serve as an advocacy tool for technical services divisions of libraries.

Internal Customer Service Assessment Of Cataloging, Acquisitions, And Library Systems [Presentation], Kate Latal, Rebecca L. Mugridge, Nancy M. Poehlmann, Wendy L. West

University Libraries Faculty Scholarship

The Technical Services and Library Systems Division of the University at Albany Libraries conducted an internal customer service survey to gauge customer satisfaction with its services. Survey results demonstrated that customer surveys are a valuable assessment tool. Technical services and library systems units should use this tool to identify whether customers are satisfied with the services provided, whether the services are still needed, whether additional services are needed, and more. This presentation provides an approach to conducting a customer service survey, an analysis of potential benefits, and a survey instrument that others could adapt to use in their own libraries.

Go Team! Using Teams To Manage Electronic Resources, Rebecca A. Nous, Wendy L. West

University Libraries Faculty Scholarship

The increasing prevalence of ejournals in library collections has impacted many aspects of library operations. Libraries have had to rethink workflows, processes, staffing needs, and other factors to account for the differences between print and online journals. The management of ejournals can often cross departmental boundaries and bring into question current workflow. To address the changing landscape of journal management, the University at Albany Libraries developed two teams: one to implement batchloading ejournal records and a second to address ongoing management and related policies. As a result of using a team approach for these responsibilities, the University Libraries was able …

Lc Subject Headings, Fast Headings, And Apps: Diversity Can Be Problematic In The 21st Century, Karen A. Nuckolls

Law Faculty Scholarly Articles

In this chapter, the author discusses and evaluates the effort to study and update relevant ethnic, racial, and other diverse subject headings. This discussion includes the work of the Library of Congress and software vendors. The author encourages for the technical services community to develop, use, and change subject headings to accurately reflect society.