Library and Information Science Commons^™

Mobile Access—What The Library Wants: Mobiles As Discovery Enhancers, Laura Horton, Stacy Sieck

Charleston Library Conference

Library users now expect to be able to access academic content at any time from any location—not just in the library on a computer, but on their mobile phones, tablets, e‐readers, and other mobile devices. Taylor & Francis surveyed 139 individuals to discover how use mobiles are used in a library setting, how publishers can help with content discovery in the library and which mobile functionalities are considered important.Taylor & Francis found that 78% of respondents rated mobile integration to find resources as important.

Publishing has changed dramatically over the last decade, making the shift from print to electronic. From …

How Do Librarians Prefer To Access Collections?, Julie Petr, Lea Currie

Charleston Library Conference

The University of Kansas (KU) Libraries first made the discovery tool, Primo (Ex Libris), available to their users in the fall of 2013. Since that time, in spite of many improvements and updates, librarians still prefer to use other resources. In an effort to facilitate open and honest discussion about the Primo discovery tool and to make recommendations to improve the functionality of the instrument, librarians at KU were asked to complete a survey that helped them compare Primo to their favorite database and to Google Scholar. The survey included a known item search, a prescribed topic search, and the …

The Ethereal Library: Thinking Creatively When You Have No Space To Think, Corey Seeman

Charleston Library Conference

Today’s library operates in two distinct spaces. First, there is the physical space, where we provide our community a place to work, where we provide access to print materials, and where we can provide a place to provide service. Second, there is the ethereal space, where we connect with users, provide outreach, and where our value is revealed. And in the best case scenario, a library has these two spaces to operate from. However, over the past few years, many academic libraries have seen their footprint errode. This is especially true from the vantage point of the academic departmental library …

Evolution Of Mobile Device Use In Clinical Settings, Robert Brooks, Jeannine Creazzo

Charleston Library Conference

In September 2014, Wolters Kluwer, Medical Research completed its second annual survey of end user search and access behavior with professional health information. The questionnaire addressed changes in clinical workflows resulting from the increased use of mobile devices in clinical settings. Through comparison with prior year’s data, we contemplate changes in how specific use cases fit with specific devices, the effect of multiple screens on usage behavior, and how users value different content types in the mobile environment. With responses from over 12,000 users (approximately 4,000 physicians, 3,400 nurses, and the remainder medical students, faculty, and other provider groups), we …

Discovery, A New Way Of Searching (Thinking): The Challenges, Trials, And Tribulations, Margaret M. Kain

Charleston Library Conference

Google and like search engines have changed the way library users search and retrieve information. The typical library user has come to expect discovery or other search tools to provide one‐stop (one‐box) searching with seamless and immediate results. While our students and faculty are traveling on this new discovery highway, not all of our library faculty and staff have made it to the on‐ramp for this new approach of searching (Thinking).

Thinking The Unthinkable: A Library Without A Public Catalog, Coen Wilders

Charleston Library Conference

Two years ago Utrecht University Library (UUL) in the Netherlands decided to focus on delivery instead of discovery. Based on international studies, users statistics, and surveys, UUL concluded that library discovery tools have become less relevant because users find their research and teaching material increasingly outside the framework of the library. This conclusion had major implications for both UUL and its users. In 2012 UUL decided to shut down the discovery system Omega, custom‐made for finding electronic material owned by its library, and—more important—not to implement another library discovery service. After nine months of preparation, on September 1, 2013, Omega …

"Punctuality Is The Thief Of Time": The Earnest Pursuit Of Social Media In The Library, Elyse L. Profera, Maria Atilano

Charleston Library Conference

The way social media tools are selected and used in the library changes regularly in an evolving digital and social climate. The opportunities social media presents to the library community includes, but is not restricted to, user engagement, professional networking, informational exchange, and increasing the discoverability of existing online resources at the library.

Taylor & Francis recently released its white paper entitled “Use of Social Media by the Library: Current Practices and Future Opportunities.” The white paper has been researched and compiled by Taylor & Francis to provide an overview of current practices relating to the use of social media …

Implications Of Online Media On Academic Library Collections, Kirstin M. Dougan

Charleston Library Conference

Libraries’ market share of discovery has been declining rapidly, and in some cases this is directly related to where the content users need and want resides. Music recording delivery models have changed dramatically in the last several years, with more performers and labels offering content directly to consumers via downloads only. Unfortunately, this model is one in which libraries cannot usually legally participate due to licensing agreements. Another issue at play is the growing presence of quality content on sites like YouTube, which users are already very familiar and comfortable with. In light of this, user behavior has been evolving …

How Users’ Perceptions Of E‐Books Have Changed—Or Not: Comparing Parallel Survey Responses, Tara T. Cataldo, Trey Shelton, Steven Carrico, Cecilia Botero

Charleston Library Conference

This project focuses on comparing the results of two surveys conducted on e‐book usability at college and university libraries across the state of Florida. The first survey was carried out by librarians from the University of Florida in 2009 and provided benchmark responses for similar questions asked in a follow‐up survey completed in 2014. Results of the two surveys conducted five years apart are an enlightening snapshot of user feedback on e‐book usability, while providing insight on key issues and trends in e‐book use. In addition to measuring side‐by‐side results of the two Florida surveys, the paper frames this comparison …

Return On Investment: New Strategies For Marketing Digital Resources To Academic Faculty And Students From Three Perspectives: Publisher, Collection Development, And Research Services, Elyse L. Profera, Michael A. Arthur, Barbara G. Tierney

Charleston Library Conference

Game‐changing strategies for marketing digital resources to end users are crucial for establishing return on investment in this period of reduced library collection budgets and challenging resource prices. When expensive digital resources are purchased by academic libraries, there needs to be a marketing plan in place for getting these resources into the hands of end users as quickly as possible.

One strategy for success is a marketing collaboration between the publisher and the academic library. The Profera, Arthur, Tierney 2014 Charleston Conference presentation on this topic focused on the success achieved at the University of Central Florida Libraries where such …

Share Those Stats! Collaborating With Faculty To Make Evidence‐Based Serials Collection Development Decisions, Alana Verminski

Charleston Library Conference

During the 2014 fiscal year, the St. Mary’s College of Maryland Library faced a temporary budget reduction, and library administration anticipated much larger and permanent cuts in the coming fiscal years. This budget reduction prompted a need to critically evaluate the library’s journal subscriptions and as a consequence, the author developed a new collaborative review process. In this new process, librarians leveraged usage statistics, collection development experience and the subject expertise of faculty to make more informed collection development decisions. Although many libraries have involved faculty in journal cancellation projects, the St. Mary’s College of Maryland librarians took a proactive …

Collection Data Visualization: Seeing The Forest Through The Treemap, Geoffrey P. Timms, Jeremy M. Brown

Charleston Library Conference

Collection management is one of the more complicated responsibilities in librarianship. In this task, the librarian must simultaneously synthesize the needs, desires, and aspirations of the institution, departments, and individuals. While much of this is elusive qualitative data that may not yield a definitive answer, we also have increasingly accessible hard data from our integrated library systems (ILSs) that we can synthesize to complement it. In the latest generations of ILSs, this information is readily available to use for statistical analysis and visualization. When it comes to our increasingly limited materials budgets, it is important to make sure that we …

Bringing Gokb To Life: Data, Integrations, And Development, Kristen B. Wilson

Charleston Library Conference

The Global Open Knowledgebase (GOKb) project is developing a repository of freely available data that describes electronic journals and books as they are offered in the academic publishing supply chain. Since the first partners release in May 2014, the project has taken major steps toward realizing its goals. This article will include a general project overview and update, followed by discussion of data collection, integration, and development initiatives that are already underway among the project partners. Readers will also learn about next steps for GOKb and opportunities for broader community involvement.

Streamlining And Advancing Collection Development With Gobi: Bringing Your Collection Into The 21st Century, Christa E. Poparad, Lindsay H. Barnett, Sarah Hoke

Charleston Library Conference

Based on a desire to transition from a paper‐based acquisitions system to a completely online system, College of Charleston Libraries have used the features in YBP Library Services' GOBI³ (Global Online Bibliographic Information) to streamline firm order selections, to expedite and make more transparent the firm order process, and to advance our collection development efforts.

Advanced Data Analysis: From Excel Pivottables To Microsoft Access, Christopher C. Brown, Denise Pan, Gabrielle Wiersma

Charleston Library Conference

Most librarians run for the hills when they hear about Microsoft Excel PivotTables and relational databases such as Microsoft Access. PivotTables can be a powerful analysis tool. However, Microsoft Access can move beyond PivotTables by exploring more complex relationships between datasets. Building from the morning session, participants learned additional Excel functions including PivotTables and PivotCharts, as well as Access tables, queries, forms, and reports. The session was held in a classroom with computers, so attendees received sample data to create PivotTables, PivotCharts, and their own relational database during this handson workshop. Readers of this proceeding may request sample data for …

Student Workers As Library Programmers: A Case Study In Automated Overlap Analysis, Matthew W. Goddard

Charleston Library Conference

This paper describes a single solution to two very different problems. The first problem is that undergraduate students who aspire to careers in programming or software development need real‐world work experiences that are not always readily available. The second problem is that in considering whether to acquire large e‐book packages, libraries need to be able to answer the question, “How many of these do we already have?” Currently, most ILSs do not include a built‐in feature to address the need for this kind of overlap analysis. In order to develop a simple, low‐impact technical solution to this second problem, the …

Recycling Database Records, Lars-Håkan Herbertsson, Marie Widigson, Rolf Johansson, Lari Kovanen

Charleston Library Conference

"Our users are used to searching and don't care for A‐Z lists. We don't want to maintain a separate database of databases. Let's catalog the database record once, recycle it and use the discovery API to build a database search feature." Those were our thoughts when introducing our new web site.

When filtering on databases Summon API was called and a relevancy ranked list was presented. But immediately voices were raised from researchers and post‐graduates that they had difficulties using the tool.

So, we decided to build a more traditional database list yet keeping the main principles:

• To search databases …

Collection Development And Data Visualization: How Interactive Graphic Displays Are Transforming Collection Development Decisions, Paulina Borrego, Rachel Lewellen

Charleston Library Conference

Given the changing collection management landscape a clear tool for evaluating purchase decisions is needed to help selectors make the most of budget allocations. The UMass Amherst Libraries uses the business intelligence software Tableau to help selectors more clearly see the connection between monograph purchases and circulation data. Using dashboards, subject selectors can see the impact of monograph selections within a discipline, across the collection, and over a period of time. Graphic visualizations are easier to understand than previously used text and numerical based spreadsheets for data analysis and facilitate exploration at different levels. This paper discusses how data visualizations …

“Happiness Is . . . Library Automation”: The Rhetoric Of Early Library Automation And The Future Of Discovery And Academic Libraries, Lauren Kosrow, Lisa Hinchliffe

Charleston Library Conference

During the second half of the twentieth century, the professional literature of academic librarianship imagined, speculated, and envisioned how impressive technological advancements might affect the future of academic libraries and the profession as a whole. Technology and automation, stalwarts of the Space Age, were portrayed as the panacea for librarians burdened with growing collections and overwhelming clerical processes. Many voices chimed in to predict how mechanization and automation would impact collections, communication, and information retrieval, as well as the role of academic libraries in the future. In this paper, we examine how library professionals predicted technology would influence the role …

Metadata Challenges In Library Discovery Systems, Pascal Calarco, Lettie Conrad, Rachel Kessler, Michael Vandenburg

Charleston Library Conference

With discovery systems such as Summon, EDS, and Primo Central, patrons can search nearly all of their libraries' resources from a single platform. In order to create this experience, data from disparate sources must be normalized and unified into one index.

In this session, we discussed some of the metadata challenges facing each of the parties involved in library discovery; the library, the publisher, and the discovery system provider. Libraries must normalize their bibliographic records to make them compatible with the discovery system’s schema. Publishers need to create mechanisms to regularly export records with meaningful metadata, and the discovery system …

You've Licensed It. Now What?, Sarah E. Mccleskey, Christine M. Fischer, Steven D. Milewski, Jim Davis

Charleston Library Conference

While libraries face challenges in building usage of a new medium like streaming video, strategic, active marketing by libraries, with support from vendors, can overcome these challenges. Time‐tested marketing strategies, as well as leveraging new promotional tools can help the library attain the usage that justifies the investment in new media. If you license, with a little help, they will come.

Realizing Potential: Innovation Beyond The Cliché, Howard Burton, Christine Fischer

Charleston Library Conference

How well have we been doing at exploiting the fruits of modern technology to develop truly innovative and impactful educational products for the university student and educator? How might we do better still? In this joint paper, Burton (creator of Ideas Roadshow) argues that a vital first step towards a more promising future lies in adopting a “first principles” methodology: identifying the specific pedagogical challenge before subsequently investigating how technology might productively address it, rather than unreflectively applying technological advances to existing frameworks. Meanwhile, Fischer, Head of Acquisitions at UNCG, responds to these claims by providing an independent librarian's perspective.

Drm: A Publisher-Imposed Impediment To Progress, Or A Legitimate Defense Of Publisher/Author Intellectual Property Rights, Adam Chesler, Jim Dooley, David Parker, Zac Rolnik

Charleston Library Conference

Digital distribution of content provides clear advantages to all stakeholders in scholarly communications, but it also introduces new complexities and challenges. The exercise of control is a significant one. Is media — whether for scholarly or for entertainment purposes— going to be more open, instead of closed? Does stringent digital rights management (DRM) help or hinder the development and use of content? Do devices which enable broader and more immediate access to content affect pricing and control? How do librarians and publishers protect their interests, and ensure that content can be purchased, owned, and used most effectively? Representatives from book, …

Driving Discovery: Do You Have The Keys To Fair Linking? (It’S About Knowledge And Library Control), Todd Carpenter, Bruce Heterick, Scott Bernier

Charleston Library Conference

Do concerns about “fair” linking make you wonder about discovery services? It’s time to understand HOW linking works. In the end, the power is in your hands. But do you know it? And maximize it? If search engines are optimized to provide the best results, regardless of the source of the content, or the resource from which a record originated, the focus is on the full-text linking. How and why did the link appear? What is the user experience? Do users want to see multiple links to full text or do they just want to see the article ? How …

To Boldly Go Beyond Downloads: How Are Journal Articles Shared And Used?, Carol Tenopir, Gabriel Hughes, Lisa Christian, Suzie Allard, Dave Nicholas, Anthony Watkinson, Hazel Woodward, Peter Shepherd, Robert Anderson

Charleston Library Conference

With more scholarly journals being distributed electronically rather than in print form, we know that researchers download many articles. What is less well known is how journal articles are used after they are initially downloaded. To what extent are they saved, uploaded, tweeted, or otherwise shared? How does this reuse increase their total use and value to research and how does it influence library usage figures? University of Tennessee Chancellor’s Professor Carol Tenopir, Professor Suzie Allard, and Adjunct Professor David Nicholas are leading a team of international researchers on a the project, “Beyond Downloads,” funded by a grant from Elsevier. …

Online Learning, Moocs, And More, Franny Lee, Deanna Marcum, Ann Okerson

Charleston Library Conference

No abstract provided.

Science Education Gone Wilde: Creating Science References That Work, John Rennie

Charleston Library Conference

No abstract provided.

Crowd Sourcing Of Reference And User Services, John G. Dove, Tim Spalding, Scott Johnson, Ilana Stonebraker

Charleston Library Conference

No abstract provided.

Hyde Park Debate—Resolved: Wherever Possible, Library Collections Should Be Shaped By Patrons, Instead Of By Librarians, Rick Anderson, David Magier

Charleston Library Conference

No abstract provided.

From Course Reserves . . . To Course Reversed? The Library’S Changing Role In Providing Textbook Content, Nicole Allen, Charles Lyons, Bob Nardini

Charleston Library Conference

Academic libraries have always thought of “content” as their domain on campus. Yet beyond the course reserve desk, libraries have traditionally played a relatively small role on campus for the most common form of content in higher education, textbooks. Today, everything about textbooks and other course content is changing quickly. Spiraling costs have made textbooks a political issue in some states, while at the same time traditional textbook publishers experience economic pressures both from the growth of the used and rental markets and from new technological demands from the professors who assign their online books as well as from the …