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Full-Text Articles in Library and Information Science
Cost-Per-Use Versus Hours-Per-Report: Usage Reporting And The Value Of Staff Time, Christina Torbert
Cost-Per-Use Versus Hours-Per-Report: Usage Reporting And The Value Of Staff Time, Christina Torbert
Library Publications
Cost-per-use for electronic journals has become a common standard for judging the value of individual titles, but the reports needed to make such judgments can be complex and time consuming to create. Different options exist for collecting, collating, and reporting the necessary data. In 2013, time spent by staff at the University of Mississippi library on all of the processes to create a cost-per-use report for the library’s subscription lists was recorded and a value in staff salaries was calculated. That cost was compared to the price for outsourcing the processes to various vendors. Additionally, other libraries were asked, via …
Hidden Treasure: Connecting Your Value With The Needs Of The Institution, Leslie Engelson, Christina Torbert
Hidden Treasure: Connecting Your Value With The Needs Of The Institution, Leslie Engelson, Christina Torbert
Library Publications
While traditionally libraries are very good at counting (books, patrons, reference questions, etc.), the question of value can no longer be answered by quantifying things and activities. In fact, it is challenging to try to assess and assign value to the services and resources provided by libraries. Increasingly libraries are asked to communicate their value to their stakeholders more effectively by providing evidence of outcomes related to user experience and institutional mission and goals. Several library associations have recently published reports delineating the value of libraries to the constituents.