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Full-Text Articles in Library and Information Science
Exploring Mobile Reference, Amy E. Vecchione, Tobie Garrick
Exploring Mobile Reference, Amy E. Vecchione, Tobie Garrick
Library Faculty Publications and Presentations
Meeting your customers where they are has taken on a whole new meaning in the 2010s. Join Amy Vecchione, of Boise State University, and Tobie Garrick, of Boise Public Library, as they explore ways to provide improved reference outcomes for customers through mobile technology. Each librarian has implemented new reference tools for customers including: connecting users to reference tools with QR (Quick Response) codes, roving reference with mobile devices, SMS reference, and mobile database instruction during the reference process. Participants will learn about barriers, how each librarian overcame them, and how mobile reference can be improved.
Beyond Foursquare: Library Treks With Scvngr, Amy E. Vecchione, Margaret Mellinger
Beyond Foursquare: Library Treks With Scvngr, Amy E. Vecchione, Margaret Mellinger
Library Faculty Publications and Presentations
SCVNGR is a game-based geolocation application where users can earn points or gain rewards by completing challenges and treks. Builders design questions that involve text based answers (open ended or multiple choice), QR codes, or photo challenges. Librarians at Boise State University and Oregon State University have built treks and challenges using SCVNGR for library orientations and instruction. They have found SCVNGR a better environment than Foursquare for these purposes. With SCVNGR, students can participate in the challenges and treks using not only their smart phones and mobile devices, but also via text-messaging and laptops. Librarians can easily create multiple …