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Articles 1 - 3 of 3
Full-Text Articles in Library and Information Science
Qr Codes: A Guide For Libraries, Memo Cordova
Qr Codes: A Guide For Libraries, Memo Cordova
Library Faculty Publications and Presentations
No abstract provided.
Exploring Mobile Reference, Amy E. Vecchione, Tobie Garrick
Exploring Mobile Reference, Amy E. Vecchione, Tobie Garrick
Library Faculty Publications and Presentations
Meeting your customers where they are has taken on a whole new meaning in the 2010s. Join Amy Vecchione, of Boise State University, and Tobie Garrick, of Boise Public Library, as they explore ways to provide improved reference outcomes for customers through mobile technology. Each librarian has implemented new reference tools for customers including: connecting users to reference tools with QR (Quick Response) codes, roving reference with mobile devices, SMS reference, and mobile database instruction during the reference process. Participants will learn about barriers, how each librarian overcame them, and how mobile reference can be improved.
Sms Reference Service: A New Point Of Need For Libraries, Margie Ruppel, Amy Vecchione
Sms Reference Service: A New Point Of Need For Libraries, Margie Ruppel, Amy Vecchione
Library Faculty Publications and Presentations
Boise State University's text reference service is growing in popularity among students. BSU librarians chose SMS software and started the service during Summer 2010. Join BSU librarians Amy Vecchione and Margie Ruppel for this session to learn what types of questions are asked through SMS, students' opinions of the service, as well as helpful guidelines for starting your own text referencing service.