Open Access. Powered by Scholars. Published by Universities.®

Library and Information Science Commons

Open Access. Powered by Scholars. Published by Universities.®

2011

Education

Academic Libraries

Jeffrey A Franks

Articles 1 - 2 of 2

Full-Text Articles in Library and Information Science

Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks Dec 2010

Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks

Jeffrey A Franks

Case study of library reference unit and information technology unit cooperation and collaboration to provide seamless, user-centered service based upon a learning commons concept.


Session Control Software, Jeffrey A. Franks Dec 2010

Session Control Software, Jeffrey A. Franks

Jeffrey A Franks

Case study in the use of session control software in an academic library reference setting.