Library and Information Science Commons^™

Information Needs Of Korean Immigrants In The United States: Selection And Use Of Social Media, Tae Hee Lee

Theses and Dissertations

This mixed-method study investigates the information needs of Korean immigrants on social media and their selection and use of social media for finding information in the United States. The study was designed to answer six research questions: 1) What are the top types of information needs on social media that Korean immigrants fulfill during their everyday lives in the United States?; 2) What types of social media do Korean immigrants most frequently use during their everyday lives in the United States for different types of information needs?; 3) Are there any relationships between the types of social media Korean immigrants …

Supporting Account-Based Queries For Archived Instagram Posts, Himarsha R. Jayanetti

Computer Science Theses & Dissertations

Social media has become one of the primary modes of communication in recent times, with popular platforms such as Facebook, Twitter, and Instagram leading the way. Despite its popularity, Instagram has not received as much attention in academic research compared to Facebook and Twitter, and its significant role in contemporary society is often overlooked. Web archives are making efforts to preserve social media content despite the challenges posed by the dynamic nature of these sites. The goal of our research is to facilitate the easy discovery of archived copies, or mementos, of all posts belonging to a specific Instagram account …

Recreational Nastiness Or Playful Mischief? Contrasting Perspectives On Internet Trolling Between News Media And Avid Internet Users, Yimin Chen

Electronic Thesis and Dissertation Repository

The term “internet trolling” has come to encompass a wide range of disparate behaviours: ranging from abusive speech and computer hacking to sarcastic humour and friendly teasing. While some of these behaviours are clearly antisocial and, in extreme cases, criminal, others are harmless and can even be prosocial. Previous studies have shown that self-identified internet trollers tend to credit internet trolling’s poor reputation to misunderstanding and overreaction from people unfamiliar with internet culture and humour, whereas critics of trolling have argued that the term has been used to downplay and gloss over problematic transgressive behaviour. As the internet has come …

Government, Citizen, And Social Media : Understanding Police-Citizen Interaction On Weibo In China, Yumeng Luo

Legacy Theses & Dissertations (2009 - 2024)

This dissertation systematically examined the Beijing Police Department (BPD) daily use of social media and citizens’ comments it received. Previous studies in the field of e-government and political communication in the Chinese context focused only on the measurement of quantitative indicators of government use of social media or a single event. This dissertation incorporates theoretical frameworks of e-government, public relations, and the public sphere to provide a detailed picture of citizen and government interaction in the Chinese context. Using the BPD as my case study, I not only explored government’s daily activities and engagement strategies but also examined the nuances …

In Our Very Blood: The Use Of Social Media In The 2018 West Virginia Teachers' Strike, Everette Scott Sikes

Doctoral Dissertations

The 2018 West Virginia teachers’ strike exemplifies the changing shape of social movements and events of dissent and protest in the digital age. The use of information communication technologies (ICT) and social media have changed the ways such events develop and unfold. These technologies offer new tools for organizing and strategizing, for generating large numbers of participants, and for communicating crucial information while reducing temporal and spatial barriers. The teachers’ strike presents an opportunity to increase our understandings of these issues and to widen the scope of research in the field of information sciences to include the impact of ICTs …

Quantifying Language Changes Surrounding Mental Health On Twitter, Anne Marie Stupinski

Graduate College Dissertations and Theses

Mental health challenges are thought to afflict around 10% of the global population each year, with many going untreated due to stigma and limited access to services. Here, we explore trends in words and phrases related to mental health through a collection of 1- , 2-, and 3-grams parsed from a data stream of roughly 10% of all English tweets since 2012. We examine temporal dynamics of mental health language, finding that the popularity of the phrase ‘mental health’ increased by nearly two orders of magnitude between 2012 and 2018. We observe that mentions of ‘mental health’ spike annually and …

An Assessment Of The Impacts Of Social Media Inputs And Court Case Information On Mitigating Insider Threats, Robert Jones

CCE Theses and Dissertations

The insider threat is a global problem that impacts organizations and produces a gamut of undesired outcomes. Businesses often experience lost revenue and stolen trade secrets, which can leave a tarnished reputation. Insider threats can also cause harm to individuals and national security. Past efforts have not mitigated the problem in its entirety. Documented instances of insider threats are as recent as March 2020. Many researchers have focused on monitoring technologies and relying on human monitoring in a reactive posture. An ideal solution would scrutinize an individual’s character and ascertain whether unique traits associated with actors of insider threats are …

Bootstrapping Web Archive Collections From Micro-Collections In Social Media, Alexander C. Nwala

Computer Science Theses & Dissertations

In a Web plagued by disappearing resources, Web archive collections provide a valuable means of preserving Web resources important to the study of past events. These archived collections start with seed URIs (Uniform Resource Identifiers) hand-selected by curators. Curators produce high quality seeds by removing non-relevant URIs and adding URIs from credible and authoritative sources, but this ability comes at a cost: it is time consuming to collect these seeds. The result of this is a shortage of curators, a lack of Web archive collections for various important news events, and a need for an automatic system for generating seeds. …

The Dynamics Of E-Petitioning Behavior In We The People : An Exploration Of Online Mobilized Collective Action, Catherine Dumas

Legacy Theses & Dissertations (2009 - 2024)

The purpose of this research is to gain a better understanding of the impact of e-petitioning as a collective mobilized action taken to express policy preferences and the way that signing behavior takes place. Previous studies have analyzed e-petition signature data to track and understand the relationship between signing activity, time, and success of a petition (Hale et al., 2013; Yasseri et al., 2014). By using data mining techniques, namely market basket analysis and social network analysis, this research will explore three case studies that consist of three sets of similar petitions that were initiated on the US e-petitioning platform, …

Analysis Of Family-Health-Related Topics On Wikipedia, Yanyan Wang

Theses and Dissertations

New concepts, terms, and topics always emerge; and meanings of existing terms and topics keep changing all the time. These phenomena occur more frequently on social media than on conventional media because social media allows a huge number of users to generate information online. Retrieving relevant results in different time periods of a fast-changing topic becomes one of the most difficult challenges in the information retrieval field. Among numerous topics discussed on social media, health-related topics are a major category which attracts increasing attention from the general public.

This study investigated and explored the evolution patterns of family-health-related topics on …

An Investigation Of Autism Support Groups On Facebook, Yuehua Zhao

Theses and Dissertations

Autism-affected users, such as autism patients, caregivers, parents, family members, and researchers, currently seek informational support and social support from communities on social media. To reveal the information needs of autism- affected users, this study centers on the research of users’ interactions and information sharing within autism communities on social media. It aims to understand how autism-affected users utilize support groups on Facebook.

A systematic method was proposed to aid in the data analysis including social network analysis, topic modeling, sentiment analysis, and inferential analysis. Social network analysis method was adopted to reveal the interaction patterns appearing in the groups, …

The E-Writing Experiences Of Literary Authors, Kathleen Schreurs

Electronic Thesis and Dissertation Repository

The e-writing experience is new and not yet fully understood and there is a story to be told about the enigmatic term e-writing and its impact on authors in the e-paradigm. In this study I collected understandings of e-writing by exploring the experiences of literary authors through qualitative case studies. I set out to find answers amidst two interconnected plots of inquiry. The first plot examined e language, in particular the term e-writing, and asked how authors understand the term e-writing and how their experiences contributed to that meaning. The second storyline asked how the digital revolution and resulting e-culture …

Propuesta Plan De Mercadeo Digital. Estudio De Caso Para La Biblioteca De La Corporación De Educación Superior Social Ises, German Alberto García Barreto

Sistemas de Información, Bibliotecología y Archivística

El presente trabajo presenta un plan de mercadeo digital (PMD) enfocado en bibliotecas universitarias. Dando a conocer las estrategias que se requieren para su realización. Identificando los conceptos concernientes al mercadeo. Y contextualizándolos en el objeto de investigación. De esta manera se realiza una trazabilidad entre el mercadeo y la biblioteca. Para su realización se deben tener en cuenta factores de la organización de tipo económico y administrativo. Posteriormente realizar un diagnóstico de la biblioteca para identificar sus necesidades y como pueden ser abordadas a través de estrategias digitales. Las estrategias digitales deben rentabilizar las operaciones y fidelizar a los …

Music Social Tagging As A Validation Tool For The Frbr Conceptual Model, Kabel Nathan Stanwicks

Legacy Theses & Dissertations (2009 - 2024)

The International Federation of Library Associations developed its Functional Requirements for Bibliographic Records (FRBR) without performing user testing to ensure that the model would meet the needs of professionals and users. Analyzing user-generated social tags in relation to FRBR entities and attributes will help determine if the layperson describes objects in a manner that conforms to the FRBR conceptual model. Number one songs from the weekly Billboard Hot 100 charts from 1958 through 2013 were randomly sampled, tags associated with the sampled songs were pulled from the last.fm Web site, and tags were analyzed to determine their relation to FRBR …

The New Gatekeepers: How Blogs Subverted Mainstream Book Reviews, Rebecca E. Johnson

Theses and Dissertations

Book reviewing has a fraught history in the United States. Reviewers have long been accused of not being analytical enough. It should be no wonder then with the emergence of social media that online book reviewing has become increasingly popular. Online reviewers, especially book bloggers, are no literary gatekeepers in their own right, shaping the tastes of readers across the world. Book blogs in particular pay special attention to titles which have long been derided by institutions such as libraries, academia, publishers, and bookstores. These literary gatekeepers typically ignore romance, fantasy, mystery, science fiction, young adult fiction, comic books, and …

Contentious Information: Accounts Of Knowledge Production, Circulation And Consumption In Transitional Egypt, Ahmad Kamal

Electronic Thesis and Dissertation Repository

While the 2011 Egyptian Uprising renewed attention to revolutionary news platforms such as Al-Jazeera and Facebook, citizens continued to be understudied as active consumers of information. Yet citizens’ perceptions of their informational milieu and how they responded in consuming, processing, and interpreting facts offer crucial insight into the turbulent transition that followed the initial uprising. This study analyzes Egyptian citizens’ accounts of their information environment and practices amid socio-political change. Semi-structured interviews were conducted with 31 politically-engaged citizens from various political and professional backgrounds. Participants were asked to discuss the state of public discourse, the institutions responsible for the circulation …

Social Technologies And Informal Knowledge Sharing Within And Across Organizations, Jarrahi Mohammad Hosein

School of Information Studies - Dissertations

This doctoral dissertation is focused on both empirical and conceptual contributions relative to the roles social technologies play in informal knowledge sharing practices, both within and across organizations. Social technologies include (a) traditional social technologies (e.g., email, phone and instant messengers), (b) emerging social networking technologies commonly known as social media, such as blogs, wikis, major public social networking sites (e.g., Facebook, Twitter and LinkedIn), and (c) enterprise social networking technologies controlled by a host organization ( e.g., SocialText). The rapid uptake of social technologies, combined with growing interest in their broader social implications, raises pertinent questions about uses for …

Geospatial Data Accessibility In Web 2.0 Environments, Sara Helen Mcnamee

Masters Theses

Geographically referenced data is becoming a robust source of information because the use of place-based relevance searching is being employed as a popular form of information access and dispersal. To address this trend, the researcher conducted a study on the usability of the USA National Phenology Network (http://www.usanpn.org/), engaging 6 volunteer participants structured usability test of the USANPN mapping application. The participants were asked to complete two tasks, and data was collected both during (in the form of a think aloud exercise) and after the test (in the form of an exit interview). From the data collected, the researcher aimed …