Library and Information Science Commons^™

Do Libraries Still Need Book Vendors And Subscription Agents?, Stephen Bosch, Christopher Sugnet, J. Cory Tucker, Lauren Corbett

Library Faculty Publications

Digital content blurs the lines of traditional library acquisition workflows and organization. For example: link resolvers and the loading of order confirmation record files may be handled by systems staff in one organization and by technical services staff in another. Lines are being crossed between acquisitions and interlibrary loan functions, notably with electronic versions of theses and dissertations. Regardless of this blurring of lines, library staff use vendors still in acquiring content for the library collection. The reasons for using vendors have stood for decades, but are changes in the information industry having an impact? In the current environment, what …

Management And Support Of Shared Integrated Library Systems, Jason Vaughan, Kristen Costello

Library Faculty Publications

The University of Nevada, Las Vegas (UNLV) University Libraries has hosted and managed a shared integrated library system (ILS) since 1989. The system and the number of partner libraries sharing the system has grown significantly over the past two decades. Spurred by the level of involvement and support contributed by the host institution, the authors administered a comprehensive survey to current Innovative Interfaces libraries. Research findings are combined with a description of UNLV’s local practices to provide substantial insights into shared funding, support, and management activities associated with shared systems.

Hacks/Hackers Survival Glossary, Priscilla Finley

Library Faculty Publications

[Visited Oct'10] This "crowdsourced" glossary of Web content distribution technologies is intended for journalists writing for an audience of laypersons.

Insights Into The Commons On Flickr, Jason Vaughan

Library Faculty Publications

The Commons on Flickr, comprised of an international community of select libraries, museums, and archives, was a project initially launched in 2008 by the Library of Congress and Flickr. Primary goals of The Commons are to broaden exposure to rich cultural heritage photographs and to observe and participate in the communities of engagement and dialog enabled through The Commons. A survey was administered to all The Commons institutions during summer 2009, focusing on assessment of the overall satisfaction of current members and seeking additional details on participation goals, social interactions, staff time involvement, and general statistics. Members report a very …

Challenges And Opportunities Of Creating Library Services For The Singapore Campus, Lateka Grays

Library Faculty Publications

When the University of Nevada, Las Vegas, opened its Singapore campus, it was critical that library services be provided and integrated into the curriculum. The University Libraries team overcame many challenges to create a libraries services infrastructure to support the students. Work began with then-hospitality liaison librarian Cory Tucker and has been carried on by current hospitality liaison librarian Lateka Grays. Our greatest strengths were the expertise of the liaisons and the support of the university.

We faced challenges to our mission of establishing library services in three key areas: access, communication, and technology. We developed a list of questions …

A Better Pencil: Readers, Writers, And The Digital Revolution, Priscilla Finley

Library Faculty Publications

Baron (Univ. of Illinois at Urbana-Champaign) offers a breezy overview of the ways that technology is shaping reading and writing practices. This book will be valued in the future as a well-contextualized survey of issues that surface among writers in the current online landscape.

Users 2.0: Technology At Your Service, Darcy C. Del Bosque, Kimberly Chapman

Library Faculty Publications

It is exciting, as practicing librarians, to find a singular voice that stands out as a strong influence on the profession. Anne Grodzins Lipow provided one such voice, inspiring us to evaluate our philosophy of patron service and helping us define our professional values. Lipow’s body of work encompasses many contemporary library issues, involving myriad aspects of customer service. Lipow addressed issues including patron-friendly catalogs and reference service in both traditional face-to-face and newer virtual settings, recognized the importance of training staff as part of continuous improvement in customer service, and emphasized the power of using technology to improve delivery …

Indicators For The Evolution Of The Academic Architecture Library, Jeanne M. Brown

Library Faculty Publications

The future is not really something one can predict, which does not, of course, keep us from speculating. In fact, the rapid advance of technology in the last ten years has made talking about the future something of a sport and resulted in "future" becoming code for "changes in technology." The future as determined by technology is not the major thrust of this article, although changes in technology are a given to just about anyone's future. Instead, the future is more broadly considered by looking at what is happening around us and speculating on the implications. This article attempts to …

Building Skills F2f – Using Chat Reference Techniques, Darcy C. Del Bosque, Kimberly Chapman

Library Faculty Publications

The UTSA Library, like many organizations, has been experiencing a period of rapid growth and change. Even positive change can cause stress in departments, and one way to help employees deal with change, while still providing customer-oriented service, is to establish a regular forum for discussion that encourages departmental communication.

Training is an important aspect of employee development; however, the literature indicates that, in many organizations, training is often given little attention and relegated to the sidelines due to other demands on staff. With the hiring of new personnel, including a new Head of Reference and a Training Coordinator, the …