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Articles 1 - 2 of 2
Full-Text Articles in Library and Information Science
Developing A Library Value Indicator For A Disciplinary Population, Jeanne M. Brown
Developing A Library Value Indicator For A Disciplinary Population, Jeanne M. Brown
Library Faculty Publications
Three different ways of documenting library value were presented to fourth year landscape architecture students in the UNLV School of Architecture: a contingent valuation survey, a library calculator, and a survey to rate importance and impact of library services and features. Students used the three approaches, then discussed their experiences with the author. Their input suggested improvements in the instruments and provided feedback on possible positive and negative consequences of inviting this kind of valuing. Working with a focused collection and population provided a relatively safe environment to explore concerns about negative consequences.
Use And Satisfaction Of Library Resources And Services By Hospitality Patrons: An Exploratory Study, Faye Hall Jackson, Heidi Sung, Lateka Grays, Joyce K. Thornton
Use And Satisfaction Of Library Resources And Services By Hospitality Patrons: An Exploratory Study, Faye Hall Jackson, Heidi Sung, Lateka Grays, Joyce K. Thornton
Library Faculty Publications
A great challenge for present day libraries is to move from the thought process of being a destination location with a captive audience to positioning its services to meet the needs of its users. This paper explores the frequency of library use and satisfaction of library resources and/or services by hospitality education patrons. Using data collected with patrons (N=368) of five Hospitality Management programs across the country, the study found significant differences in library access, use, and satisfaction based on gender, academic status, and international versus non-international patrons.