Library and Information Science Commons^™

Peer Reference & Beyond: Cultivating Community In An Information Literacy Program, Lydia C. Gwyn

ETSU Faculty Works

Today's objectives:

1. Peer-reference programs: what are they? What do they look like...in libraries in general and at the Sherrod Library?
2. The Library Ambassador Program (the LAP): as community cultivator among students in the program and the college at large.

Meet Jonathan Wilson, Diversity Champion, Jonathan Wilson

ETSU Faculty Works

Excerpt:

Jonathan Wilson is the Outreach & Distance Library Services Coordinator/Assistant Professor at the Charles C. Sherrod Library.

The purpose of the Office of Equity and Inclusion is to maintain a close relationship with the faculty and staff to guarantee that our institutional culture, practices, and processes ensure a mode of interaction that will counteract, neutralize, and progressively overcome regressive and resistant patterns of discrimination that still persist in the higher education workplace and our region [...]

Opting Out Of Opting In: Switching Our Profile Workflow To Include Every University Faculty Member, Kyle A. Johnson, Ashley Sergiadis

ETSU Faculty Works

Starting this semester, Charles C. Sherrod Library at East Tennessee State University (ETSU) began shifting our SelectedWorks service model from an opt-in (we create profiles for faculty who send us their CV) process to a quicker and easier opt-out (we create profiles for all faculty) model. Our lightning talk will provide an overview of this opt-out model and how we laid the groundwork for its success. We started by engendering support amongst the Deans, Faculty Senate, and University Research Council, detailing the benefits of a university-wide profile service and assuaging any fears or concerns that an opt-out model might generate …

Library Strategies: Personal Librarian (Pl) To Improve Retention For First Generation And Transfer Students, Jonathan R. Wilson, Jeri Paddock

ETSU Faculty Works

In an effort to improve retention and promote library services to new incoming students, the Sherrod Library staff at East Tennessee State University discussed different ideas and decided to expand the Lending Technology Program & Personal Librarian (PL) program to include First Generation and Transfer students. To help decrease library anxiety, students received by email a weekly newsletter of events and workshops happening in the library. These emails also personally reached out and regularly informed the students of information literacy skills such as navigating the library website, subject guides, tutoring center, and citation help. Additionally, the students received a short …

When Covid Struck The Personal Librarian Program Came To The Rescue, Jonathan R. Wilson

ETSU Faculty Works

The COVID pandemic changed life as we know it and transformed how we taught classes and acquired knowledge. And The ETSU Sherrod Library, with the help of Jonathan Wilson, Distance/ Online Service Coordinator addressed these challenges by developing The Personal Librarian (PL) program for students.

Bringing A University Library’S Juvenile Collection Into The 21st Century, Tiffany Watson, Kallie Gay, Wendy Doucette

ETSU Faculty Works

To revitalize their aging and often overlooked juvenile collection, a team of librarians at East Tennessee State University's Charles C. Sherrod Library sought ways to modernize, diversify, and promote the collection to better serve their campus community.

Peer Reference & Beyond: Cultivating Community In An Information Literacy Program, Lydia C. Gwyn

ETSU Faculty Works

In 2017 the Sherrod Library at East Tennessee State University created the Library Ambassador Program as a peer-reference model of service for research help. Since that time, our program has grown into a large close-knit community of undergraduate students invested in forwarding information literacy across campus. Learn about how this unique program fosters a sense of community among the student workers it employs and throughout the larger college campus community.

Reshape Your Organizational Culture With A Holistic, Action-Based Framework, Wendy Doucette, Rebecca Tolley

ETSU Faculty Works

What we’ll talk about today:

• Strategies for regaining perspective and balance at a pace wholly determined by the individual which require little training and expense
• Benefits: renewed motivation, increased calm, and less reactivity at the individual level
• With transformational leadership, potential for change at the organizational level

Reimagine The Possibilities: Shifting A Peer Reference Program From In-Person To Online To Hybrid, Lydia C. Gwyn

ETSU Faculty Works

In 2017, the Sherrod Library at East Tennessee State University launched the Library Ambassador Program (LAP), a peer-reference program through which trained undergraduate students employed by the library are stationed in buildings across campus to help students with their research. Just as the LAP was gaining traction, COVID-19 forced a quick transition to online mode. This presentation will discuss the value we found in shifting our program online and how the LAP functions now in a hybrid space, supporting information literacy both online and in-person across campuses. Participants wishing to develop their own peer-mentoring program will come away with practical …

Expanding Technology Access To Increase Retention, Jonathan R. Wilson, Jeri Paddock

ETSU Faculty Works

In Fall semester 2021, Sherrod Library at ETSU provided the Personal Librarian (PL) program to First Generation and Transfer students. The PL contacts over 1600 students weekly by email, providing a newsletter with University and Library services. The PL also connected on a personal level with a YouTube video bi-monthly. The program was designed to build a relationship with the students so that they are comfortable asking for help and feel more confident in their ability to receive assistance.

Is It Worth It? Evaluating An Open Educational Resources Awards Program, Ashley Sergiadis, Philip Smith

ETSU Faculty Works

Awards or grant programs are a common way for higher education institutions to incentivize the use of Open Educational Resources (OER) and other affordable course materials. This study evaluates the results of a two-year pilot OER awards program at East Tennessee State University. To assess the awards program, we used data from student savings and program costs, grades, drop-fail-withdrawal (DFW) rates, and survey results compiled within the COUP framework (Cost, Outcomes, Usage, and Perception). The initial monetary return on investment was moderately positive, while the grades and DFW rates remained steady. The faculty and students rated the open and affordable …

Addressing Textbook Affordability With Institutional Licensed E-Textbooks, Travis S. Clamon, Ashley Sergiadis, Jennifer Young

ETSU Faculty Works

The purpose of this paper is to provide an overview of a textbook affordability project implemented during 2020-2021 at East Tennessee State University (four-year public doctoral institution with over 14,500 students). The project involved an acquisitions librarian, electronic resources librarian, and digital scholarship librarian who worked together to identify and acquire institutionally licensed textbooks utilizing campus bookstore data. The library created customized textbook permalinks for instructors to insert into their course Learning Management System (LMS) for tracking and support purposes. In addition, the library provided a searchable list of course textbooks on their website using the Springshare E-Reserves module. Near …