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Full-Text Articles in Library and Information Science
Organizational Storytelling In Academic Libraries: Roles, Addressees And Perceptions, Monica Colon-Aguirre
Organizational Storytelling In Academic Libraries: Roles, Addressees And Perceptions, Monica Colon-Aguirre
Doctoral Dissertations
Libraries have survived throughout millennia while retaining particular characteristics that help define them as organizations. This study focuses on academic libraries, by exploring the world of the academic library employee through one of the most recent alternatives to organizational studies: knowledge management. Knowledge management is a relatively new approach to management, which focuses on people as the main components of organizations, and explores ways in which the knowledge created by them allows organizations to innovate and compete successfully. Storytelling is one of the ways knowledge is transferred among employees. This qualitative study explores the perceptions academic reference librarians have regarding …
Lib Value: Measuring Value And Return On Investment Of Academic Libraries, Carol Tenopir, Regina N. Mays, Paula Kaufman
Lib Value: Measuring Value And Return On Investment Of Academic Libraries, Carol Tenopir, Regina N. Mays, Paula Kaufman
School of Information Sciences -- Faculty Publications and Other Works
Library professionals are looking for new ways to measure and express the value of their libraries to their parent institutions and to measure how well they meet the rapidly changing needs and expectations of their users. They need both to find the best ways to meet patron needs and to communicate the value of their operations to administrators and funders. Developing a strategy to help libraries attain these goals is the focus of the Value, Outcomes, and Return on Investment of Academic Libraries project, “Lib-Value” for short. Funded by a grant from the Institute of Museum and Library Services (IMLS), …