Library and Information Science Commons^™

"What Is A Wave But 1000 Drops Working Together?": The Role Of Public Libraries In Addressing Lgbtqia+ Health Information Disparities, Vanessa Lynn Kitzie, A. Nick Vera, Valerie Lookingbill, Travis L. Wagner

Faculty Publications

Purpose. This paper presents results from a participatory action research study with 46 LGBTQIA+ community leaders and 60 library workers who participated in four community forums at public libraries across the US. The forums identified barriers to LGBTQIA+ communities addressing their health questions and concerns and explored strategies for public libraries to tackle them.

Design/methodology/approach. Forums followed the World Café format to facilitate collaborative knowledge development and promote participant-led change. Data sources included collaborative notes taken by participants and observational researcher notes. Data analysis consisted of emic/etic qualitative coding.

Findings. Results revealed that barriers experienced by LGBTQIA+ communities are structurally …

‘Access Necessitates Being Seen’: Queer Visibility And Intersectional Embodiment Within The Health Information Practices Of Queer Community Leaders, Travis L. Wagner, Vanessa Kitzie

Faculty Publications

Navigating healthcare infrastructures is particularly challenging for queer-identifying individuals, with significant barriers emerging around stigma and practitioner ignorance. Further intersecting, historically marginalised identities such as one’s race, age or ability exacerbate such engagement with healthcare, particularly the access to and use of reliable and appropriate health information. We explore the salience of one’s queer identity relative to other embodied identities when navigating health information and care for themselves and their communities. Thirty semi-structured interviews with queer community leaders from South Carolina inform our discussion of the role one’s queer visibility plays relational to the visibility of other identities. We find …

Communities And Libraries In Times Of Crisis: A Journey Of Knowledge Inquiries In South Carolina, Feili Tu-Keefner

Faculty Publications

In October 2015, several counties in South Carolina experienced catastrophic flooding that caused severe damage. Using a framework for risk communication preparedness and implementation recommended by public health experts, this study investigated public libraries and their legitimacy as partners of public health agencies during and after a disaster. The results show that the libraries in the areas affected created disaster-recovery centers, illustrating their value in facilitating emergency response and recovery. However, the findings also show librarians were not fully prepared to provide disaster and health information, especially through online venues. Information and technology literacy issues created barriers for community members …

The Value Of Public Libraries During A Major Flooding: How Digital Resources Can Enhance Health And Disaster Preparedness In Local Communities., Feili Tu-Keefner

Faculty Publications

In October 2015, several counties in South Carolina experienced catastrophic flooding that caused severe damage, including loss of residential homes and other calamities. Using a framework for risk communication preparedness and implementation about pandemic influenza for vulnerable populations recommended by public health experts, this case study investigates public libraries’ value to their communities and their legitimacy as partners of public health agencies during and after a disaster. Public libraries’ situation-specific information services in the target areas affected by flooding during and after the disaster were explored. The methodology was qualitative-based. Focus-group meetings with public library administrators and librarians, one-on-one interviews …