Library and Information Science Commons^™

Acceptance Of Knowledge Management Concepts In Religious Organizations: The Impacts Of Information And Willful Disengagement From Productive Inquiry, Darin Freeburg

Faculty Publications

This study analyzed how churches create cultures in which the recirculating of the same information is encouraged, or cultures in which new information is introduced regularly. It then analyzed how these cultures impact engagement with important knowledge management (KM) principles. Particular attention was paid to the factors that contribute to a church’s decision to engage in a critical questioning of assumed beliefs—productive inquiry (PI)—shown to be an important behavior in successful organizations. In eight, 90- minute focus groups, 28 congregants from Mainline Protestant churches were asked to discuss the information behavior surrounding their religious beliefs. Qualitative coding and analysis revealed …