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Library and Information Science Commons

Open Access. Powered by Scholars. Published by Universities.®

University of North Florida

2017

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Articles 1 - 7 of 7

Full-Text Articles in Library and Information Science

How To Post So Others Will Listen: Engaging Your Audience Through Social Media, April Hines, Maria Atilano Nov 2017

How To Post So Others Will Listen: Engaging Your Audience Through Social Media, April Hines, Maria Atilano

Library Faculty Presentations & Publications

When it comes to social media, libraries are certainly posting, but is anyone listening? How can libraries create engaging content, attract and sustain followers, and create a sense of community among their user groups? In this session, two librarians from different institutions will share how they were able to successfully engage their patrons through multiple social media platforms, resulting in thousands of interactions with a variety of audiences. Attendees will learn to find their social media “voice,” to craft the right message, and to develop a brand that highlights library staff as valuable resources. By utilizing strategic planning, advocacy techniques, …


Artists’ Books Collection Development: Considerations For New Selectors And Collections, Courtenay Mcleland Oct 2017

Artists’ Books Collection Development: Considerations For New Selectors And Collections, Courtenay Mcleland

Library Faculty Presentations & Publications

In the 2010 survey Taking Our Pulse: The OCLC Research Survey of Special Collections and Archives, artists’ books were the specific genre most often identified as a new collecting area within library special collections departments.1 For librarians at institutions without an artists’ books collection, beginning and sustaining the growth of a new collection can be an exciting and challenging opportunity to become acquainted with an additional area of specialized knowledge. Other librarians may be at institutions that possess a fledgling collection of artists’ books but find that collecting priorities or guidelines need to be determined prior to more active collection …


Game On: Teaching Research Methods To College Students Using Kahoot!, Maria Atilano Jul 2017

Game On: Teaching Research Methods To College Students Using Kahoot!, Maria Atilano

Library Faculty Presentations & Publications

This poster will demonstrate how to use Kahoot!, a free game-based learning platform, to make research methods an interactive teaching experience. Instead of lecture-based, mid-semester recap covering topics such as source evaluation, keyword refinement, and database searching, Kahoot! helps transform a class from boring to exciting. Attendees will learn how to design their Kahoot! as well as create buy-in with students.


Helping Each Other: An Overview Of The Florida Connecting To Collections’ Developing Emergency Plans Program, Robin Bauer Kilgo, Susan Swiatosz May 2017

Helping Each Other: An Overview Of The Florida Connecting To Collections’ Developing Emergency Plans Program, Robin Bauer Kilgo, Susan Swiatosz

Library Faculty Presentations & Publications

No abstract provided.


Improving Search Ranking Using A Composite Scoring Approach, Larry D. Snedden Jan 2017

Improving Search Ranking Using A Composite Scoring Approach, Larry D. Snedden

UNF Graduate Theses and Dissertations

In this thesis, the improvement to relevance in computerized search results is studied. Information search tools return ranked lists of documents ordered by the relevance of the documents to the user supplied search. Using a small number of words and phrases to represent complex ideas and concepts causes user search queries to be information sparse. This sparsity challenges search tools to locate relevant documents for users. A review of the challenges to information searches helps to identify the problems and offer suggestions in improving current information search tools. Using the suggestions put forth by the Strategic Workshop on Information Retrieval …


Orientation Postcard, Thomas G. Carpenter Library Jan 2017

Orientation Postcard, Thomas G. Carpenter Library

Library Outreach Materials

No abstract provided.


Improving Customer Relations With Social Listening: A Case Study Of An American Academic Library, Margaret C. Stewart, Maria Atilano, Christa L. Arnold Jan 2017

Improving Customer Relations With Social Listening: A Case Study Of An American Academic Library, Margaret C. Stewart, Maria Atilano, Christa L. Arnold

Library Faculty Presentations & Publications

Strategic social media plays a crucial role in contemporary customer relationship management (CRM); however, the best practices for social CRM are still being discovered and established. The ever-changing nature of social media challenges the ability to establish benchmarks; nonetheless, this article captures and shares actions, insights, and experiences of using social media for CRM. This case study examines how an academic library at a mid-size American university located in northeast Florida uses social media to engage in social listening and to enhance CRM. In particular, the social listening practices of this library are highlighted in relation to how they influence …