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The Changing Reference Landscape: An Assessment Of Mann Library's Combined Service Desk, Ryan Tolnay
The Changing Reference Landscape: An Assessment Of Mann Library's Combined Service Desk, Ryan Tolnay
Upstate New York Science Librarians Conference
This project examined and assessed reference services at Albert R. Mann Library following the creation of a combined service desk. I conducted a literature review and created a survey to determine what mode of research help patrons preferred. Survey respondents were fairly evenly split between their preferences and often stated the same reasons for their preference- convenience and accessibility. Recommendations include instituting a user experience team and training all access services employees on reference techniques and library resources. This will provide patrons with more accurate answers to their questions and continue to improve library services.
Resources On The Fringes Of Discovery, Angelique Jenks-Brown
Resources On The Fringes Of Discovery, Angelique Jenks-Brown
Upstate New York Science Librarians Conference
This presentation will have a brief introduction to the Naval Nuclear Laboratories, and its library's document delivery service. The presentation will then focus on useful online resources to locate technical reports, standards, and naval instructions, focused on the topics of engineering and nuclear physics. The presenter will posit the audience for additional resources they have found useful.
Graduate Students And Academic Integrity: What Is The Librarian's Role?, Roman Koshykar
Graduate Students And Academic Integrity: What Is The Librarian's Role?, Roman Koshykar
Upstate New York Science Librarians Conference
As Graduate Services Coordinator at RIT, the presenter was asked to provide instruction on academic integrity to new graduate students for two consecutive Fall Semester Orientations. This presentation will compare and contrast academic integrity orientation activities delivered in the Fall 2018 Semester with those delivered in the Fall 2019 Semester. In the latter term, the RIT Office of Graduate Education placed a greater emphasis on academic integrity content and less emphasis on information about library resources and services, as compared with the former term, in their orientation program for new graduate students. This presentation will focus on the evolving role …
Ils Migration For A Small Library: Our Experience, Doyin Adenuga, Michael Green
Ils Migration For A Small Library: Our Experience, Doyin Adenuga, Michael Green
Upstate New York Science Librarians Conference
Over the last decade, many academic libraries have added a discovery layer to their integrated library systems (ILS) in an effort to improve access to information and streamline the users’ search experience. The Willard J. Houghton Library, a small academic library at Houghton College, recently migrated to WMS Discovery and implemented such a discovery layer into its OPAC, along with many other related changes to both the library’s backend and “onstage” functions. Naturally, any ILS migration will cause a variety of changes (and headaches!) for a library, its staff, and its users, but in this case these changes were complicated …
A Team-Based Service Model: Mann Library, Cornell University, Erica M. Johns, Tobi Hines, Ashley Shea
A Team-Based Service Model: Mann Library, Cornell University, Erica M. Johns, Tobi Hines, Ashley Shea
Upstate New York Science Librarians Conference
Mann Library began piloting a new team-based service model in August 2019 to replace the liaison model. By separating into teams of instruction or research support and removing departmental outreach from individual librarian responsibilities, Mann librarians have been able to prioritize their functional areas of expertise that were increasing in demand and devote more time to innovative new projects. We have begun our assessment of the new model which will continue through 2020, but we are also taking an iterative approach as we implement these changes, gathering feedback from staff and course correcting as necessary.