Library and Information Science Commons^™

What Do You Mean? Finding Answers To Complex Questions, Anne R. Diekema, Ozgur Yilmazel, Jiangping Chen, Sarah Harwell, Elizabeth D. Liddy, Lan He

School of Information Studies - Faculty Scholarship

This paper illustrates ongoing research and issues faced when dealing with real-time questions in the domain of Reusable Launch Vehicles (aerospace engineering). The question- answering system described in this paper is used in a collaborative learning environment with real users and live questions. The paper describes an analysis of these more complex questions as well as research to include the user in the question-answering process by implementing a question negotiation module based on the traditional reference interview.