Library and Information Science Commons^™

Teaching Business: Looking At The Support Needs Of Instructors, Kurtis Tanaka, Danielle Cooper, Cara Cadena, Preethi Gorecki, Jon Jeffryes, Carol Sanchez

Scholarly Papers and Articles

In 2018, Ithaka S+R began a new research program investigating scholars’ undergraduate teaching practices. As a first foray in this program, we looked at the teaching practices and needs of instructors teaching in business and business related disciplines. The project was undertaken collaboratively with research teams at 14 academic libraries in the United States and we thank those institutions and their researchers for partnering with us.

Towards An Accessible Library, Annie Bélanger

Presentations

• Why Accessibility?
• What is Accessibility?
  • Legislation
  • Accommodation vs Accessibility
  • Shifting to a proactive approach
• Principles of Accessibility
• Print Disabilities
  • What constitutes a print disability?
• How to Increase Accessible Service
  • Barriers
  • Making a daily commitment
• Tips for Daily Interactions
• All together to Prevent New Barriers
• Open Q&A

Leveraging User Experience Expertise For Engaging And Sustainable Social Media, Jon Jeffryes, Kiersten Quilliams, Cara Medvendenko, Katie Alphenaar

Conference Proceedings

This presentation discusses an evolution of our staffing model that revived our library’s Twitter account, beginning with creating a sustainable workflow to allow for more engaging content by leveraging the expertise and creativity of front line user experience staff. We’ll discuss the entire evolution from having a single librarian generating content to this team-based approach, discuss missteps, and share the positive outcomes. Lastly, we’ll discuss meaningful assessment to ensure the identifying and transmitting of key messages frequently and effectively, and sustainable expansion into new social media platforms.

Choose Your Own Initiative: Exploring The Landscape Of Oer And Textbook Affordability Programs, Matt Ruen, Jacklyn A. Rander, Janelle Yahne

Presentations

Congratulations! Your college or university is ready to plan (or maybe expand!) a campus-wide initiative focused on Open Educational Resources or other textbook alternatives. But OER and affordability programs vary widely in scope, funding, and strategies, described in articles, book chapters, and news stories. At Grand Valley State University, library OER supporters faced this situation when our faculty senate established a task force to identify university-wide strategies for OER and affordable course materials. To help this task force hit the ground running, we surveyed the landscape of programs at other institutions, identified organizations actively engaged in OER work, and selected …

Oer & Textbook Affordability Initiatives: An Introduction, Janelle Yahne, Jacklyn A. Rander, Matt Ruen

Library Reports and Communication

An overview of initiatives and programs supporting the use and creation of Open Educational Resources (OER) or other Affordable Course Materials at higher education institutions. The report also identifies relevant organizations, addresses related issues in higher education and the textbook industry, and provides further readings and resources on OER.

This was originally assembled as background and reference materials for the 2018-2019 University Academic Senate Task Force on Open Educational Resources and Affordable Course Materials, at Grand Valley State University (Allendale, Michigan). It was subsequently revised and expanded in Summer 2019. The report focuses primarily on the Michigan context, and is …

Learn The Terms: A Visual Glossary, 2019 Edition, Gayle Schaub, Vinicius Lima, Joshua Houchlei, Hannah Douglas

Open Teaching Tools

Understanding a discipline requires a fundamental understanding of its concepts, theories, and terminology. Critical to academic success, these are often assumed to be widely understood by students.

The students of Graphic Design V, fall 2019, created poster to help students understand one of the ACRL Framework’s concepts, information creation as a process. These bold, eye-catching informational posters, produced and disseminated in and outside of the Library, promote learning through innovative designs created by students for students.

Grand Valley Magazine, Vol. 19, No. 2, Fall 2019, Grand Valley State University

Grand Valley Magazine

Grand Valley Magazine is a quarterly publication about Grand Valley State University produced by University Communications since 2001.

Open Access For All: Uniting A University Community, Erin Mcintosh

Library Scholars Manuscripts

Open Access is not just the distribution of journal articles and scholarly information that’s free of barriers. It’s an issue of income inequality, paywalls, supplemental course material, and research impact beyond the university. Open Access has not been thoroughly discussed throughout all members of the university. This project takes a look at the conversations going on at the university levels through the perspectives of students, teaching faculty, and library faculty. Through this research, it became apparent that the value of Open Access advocacy is multifaceted, interdisciplinary and benefits from advocacy across all levels of the university. This essay is broken …

Ithaka S+R: Supporting The Changing Practices Of Teaching In Business, Cara Cadena, Preethi Gorecki, Jon Jeffryes, Carol Sanchez

Scholarly Papers and Articles

In the Fall of 2018, Grand Valley State University (GVSU) joined twelve other institutions to participate in an Ithaka S+R study to understand the pedagogical support needs of business school faculty. Each participating institution served as a research site with a local team of researchers. This report will outline the methodology, findings, and recommendations for instructional faculty, librarians, and administrators.

Assessing Students’ Critical Thinking About Digital Information Via Statistical Analysis, Kim L. Ranger

Presentations

Think of statistical analysis as a way to advance student learning and improve teaching activities. This may be done with a single course if the analysis is conducted over multiple sections and/or semesters, and is also achievable by librarians teaching single sessions. We will delve into informed learning design to achieve critical thinking, digital literacy, and information literacy through the process of fact checking a website by searching (lateral reading), skimming (click restraint), and double-checking (verification). Do scaffolded activities really build on each other, i.e., are they statistically dependent or independent? Consult statisticians or statistics students to find out.

Relational Liaising To Integrate Informed Learning Into The Disciplinary Classroom, Kim L. Ranger

Books and Contributions to Books

This conceptual chapter sets the stage for how librarians can support informed learning. It looks at how the intersections between informed learning, Bakhtin’s philosophy of communication, and relational leadership contribute to a model of relational liaising. The chapter provides examples of practical applications, interdisciplinary collaboration, and shared leadership which librarians and other teachers can adapt for specific arts, humanities, or social sciences disciplines. Many of the illustrations are set within communication-related curricula but also include the arts.

Introduction For Informed Learning Applications: Insights From Research And Practice, Kim L. Ranger

Books and Contributions to Books

Informed learning practice encompasses a range of approaches including collaboration between librarians and classroom instructors (whose primary responsibility is teaching regularly-scheduled courses) to construct connections between informed learning theory, information literacy practice, and disciplinary scholarly products to foster reflective and deep engagement with information. Informed learning differs from other approaches to information literacy in that the focus is on both the process of learning disciplinary content and the knowledge gained as a result of interacting with information (information literacy experiences) while seeking, evaluating, and citing. Reflection, transformation, and relationship are vital elements of informed learning, and scholarly communication is integrated …

Michigan In The Novel 2012-2016: A Five-Year Checklist, Robert Beasecker

Books and Contributions to Books

No abstract provided.

5 Years Of User Research: Mary Idema Pew Library Learning & Information Commons, Grand Valley State University Libraries, Kristin Meyer, Katie Alphenaar

Scholarly Papers and Articles

The Mary Idema Pew Library Learning and Information Commons at Grand Valley State University opened in 2013. Ongoing user research has been conducted to learn how students use the building and to identify design successes and opportunities for improvement. This document synthesizes insights gained through five years of post-occupancy user research.

Kindly Hire Me: The Process And Impact Of Inclusive Hiring, Annie Bélanger, Preethi Gorecki

Presentations

This presentation will explore perspectives on inclusive hiring practices from both sides of the table. Grand Valley State University Libraries conducted its first diversity residency search in the summer of 2018, which integrated recently developed inclusive recruitment and high-empathy hiring practices. The search committee chair, Annie Bélanger, and one of the successful residency candidates, Preethi Gorecki, team up to dissect the hiring process from both of their perspectives. Annie Bélanger discusses the work behind critically examining the existing hiring process, designing an inclusive recruitment plan, and implementing a new structure in order to ensure empathy to applicants going through the …

More Than Things, Scarlet Galvan

Scholarly Papers and Articles

The often invisible labor of serials, technical services, metadata, and electronic resources workers sits in the space between required and preferred, assessment and surveillance. Although libraries and information workers did not explicitly create the systems many of us live in, we are responsible for their everyday functioning. In many ways the narratives from technical services to the library are centered in objects: item counts, COUNTER stats, door counts, discovery, and other transactional data. And yet, we are stewards and maintainers, innovators and storytellers of the countless ways these objects are experienced. How can we help our colleagues understand the outreach …

Acrl Diversity Alliance Residency Program: Gvsu Libraries Faculty Fellowship – Roles, Grand Valley State University

Library Reports and Communication

A document to outline the roles of those who are involved in the Grand Valley State University Libraries ACRL Diversity Alliance Residency Program. This includes the ACRL GVSU Coordinator, Department Heads, Functional Area Leads, Project Sponsors, ACRL GVSU Sponsor, and ACRL Cohort Mentor.

Grand Valley Magazine, Vol. 19, No. 1, Summer 2019, Grand Valley State University

Grand Valley Magazine

Grand Valley Magazine is a quarterly publication about Grand Valley State University produced by University Communications since 2001.

Health Information Use After Graduation: Are We Preparing Our Students For Professional Practice?, Betsy Williams, Barbara Harvey, Christopher Kierkus

Presentations

IntroductionThis study aimed to determine what resources Grand Valley State University (GVSU) alumni, who have graduated from a health sciences program, utilize in clinical practice. The study also assessed alumni viewpoints about the quality and usefulness of those resources. A secondary goal of this study explored alumni opinions of their educational experiences at GVSU in relation to information literacy and library resources.MethodsThe data for this study was obtained through the use of a questionnaire administered to alumni who had graduated with a degree in athletic training (BS), nursing (BS, MS, DNP), physical therapy (MPT and DPT), or physician assistant studies …

Supporting Community Archives (Or, How I Learned To Let Go And Love History Harvests), Annie Benefiel, Kimberly Mckee

Presentations

A History Harvest is a collaborative approach to community archiving, which leverages the skills of historians, librarians, or archivists and creates experiential learning opportunities for students to collect, digitize, and share cultural heritage objects and oral histories online. In many cases, archival skills are needed to curate and preserve the digital objects created and collected during History Harvest events. In this session, presenters discuss how we can contribute our skills, knowledge, and repository resources to support our local and regional communities and diversify the historical voice preserved in our collections.

The Art Of Questioning: Using Powerful Questions And Appreciative Inquiry Conversations To Understand Values And Needs, Annie Bélanger, Preethi Rao

Presentations

Have you desired a strengths-based holistic approach to create connections, change and innovation? Conversations connect thoughts and feelings, result in new ideas, develop new perspectives and understandings, and have an increased potential for action. Developing conversations where all are heard and hear others with respect and empathy is crucial to healthy organizations. By moving away from problem-fixing/reacting and learning to use powerful questions strategically, leaders and peers can effectively energize, co-create, and innovate.

Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.

Communicating For Project Management Success: Pro-Tips From Accidental Project Managers, Annie Bélanger, Preethi Gorecki, Jesus Espinoza

Presentations

Library professionals are often asked to lead projects; yet, few are given the training to proceed with confidence. This session will address major aspects of a successful project communication and management: understanding how to propose projects; skills and tools to initiate, plan, and manage projects efficiently and effectively; and knowing how to wrangle the tasks that make up projects. We will also cover how to communicate and lead through influence within a project team setting.

I Am Oz The Great And Powerful: Elevator Pitches To Pull Back The Curtain On The Value Of Technical Services, Susan Ponischil, Beth Johns, Francene Lewis

Presentations

When asked about your work, what do you say? Technical services staff make things happen behind the curtain, so to speak. Communicating the value of that work to a variety of stakeholders, especially in light of shrinking budgets and shifting demands is more important than ever. This facilitated discussion will provide an introduction to the art of elevator pitches and prompts to get you started.

Sharing Our Value Through Critical Librarianship, Mary Kickham-Samy, Joshua Neds-Fox, Susan Ponischil, Virginia C. Thomas, Zoë Mclaughlin

Presentations

A critical theorist framework is not new to librarianship or its literature. But, what does the practice of critical librarianship look like in the workplace? A panel of practicing librarians who embrace this perspective share their “boots on the ground” experiences and insights with program participants. Panelists represent several functional areas of academic librarianship including technical services, public services, collection development, instruction, and administration. Our goal is to inspire dialog and collaboration among academic librarians who wish to continue challenging power and privilege in transformative ways.

Inclusive By Design: Promoting The Value Of Inclusivity With Design Thinking, Kiersten Quilliams, Samantha Minnis, Barbara Harvey, Kristin Meyer

Presentations

No abstract provided.

Grand Valley Forum, Volume 043, Number 16, April 22, 2019, Grand Valley State University

2018-2019, Volume 43

Grand Valley Forum is Grand Valley State's faculty and staff newsletter, published from 1976 to the present.

Report Of 2018-2019 Open Educational Resources & Affordable Course Materials Task Force, Thomas Pentecost, Annie Bélanger, Lihua Huang, Charles Lowe, Erin Mcintosh, Matt Ruen, Eric Szczepaniak

Library Reports and Communication

The University Academic Senate charged the OER/ACM Task Force to:

1. Explore current GVSU practices involving course material decisions.
2. Recommend strategies to recognize existing OER/ACM use by GVSU faculty.
3. Recommend strategies to increase use of existing OER/ACM services and support.
4. Recommend new initiatives or support to increase OER/ACM adoption by GVSU faculty.

This report fulfills these charges, providing information on the context of textbook usage at GVSU and delivering recommendations and possibilities for expanded OER/ACM support.

Grand Valley Forum, Volume 043, Number 15, April 8, 2019, Grand Valley State University

2018-2019, Volume 43

Grand Valley Forum is Grand Valley State's faculty and staff newsletter, published from 1976 to the present.

2019 Accessibility Roundtable Customer Service Planning, Annie Bélanger

Presentations

Accessibility permeates all aspects of our public-facing work. Being accessible is in every aspect of workflow development and application for user services and support. Many more than the manager are involved in the development and application of our guidelines, practices and procedures. It is everyone’s responsibility.

The session covered:

• What is accessibility?
• Accessible Customer Service
  • Leading Practices
  • Practical approaches to delivery
  • Planning with Accessibility in Mind
  • Resources to learn more about accessibility in libraries

The session is premised on goal of accessibility, or moving beyond compliance. As such, accessible means that a person with a disability is afforded the opportunity …