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Full-Text Articles in Library and Information Science

Google Like A Librarian: Sharing Skills For Search Success, Mary K. O'Kelly, Colleen Lyon Jun 2011

Google Like A Librarian: Sharing Skills For Search Success, Mary K. O'Kelly, Colleen Lyon

Scholarly Papers and Articles

The workshop announcement started simply enough: “Your students are using
it. You are using it. Why not get the most out of Google tools?” The workshop, called “Using Google Like a Librarian,” was for faculty and staff at Grand Valley State University. Over the past two years, librarians have been teaming up with instructional technology staff to create on-campus professional development opportunities, and this was going to be (we thought) just another workshop. And then it got popular.


What Do We Do Now? A Case For Abandoning Yesterday And Making The Future, Julie A. Garrison Jan 2011

What Do We Do Now? A Case For Abandoning Yesterday And Making The Future, Julie A. Garrison

Scholarly Papers and Articles

No abstract provided.


Should Chat Reference Be Staffed By Librarians? An Assessment Of Chat Reference At An Academic Library Using Libstats, Patricia Bravender, Colleen Lyon, Anthony Molaro Jan 2011

Should Chat Reference Be Staffed By Librarians? An Assessment Of Chat Reference At An Academic Library Using Libstats, Patricia Bravender, Colleen Lyon, Anthony Molaro

Scholarly Papers and Articles

This study analyzes 1,557 chat reference questions received at Grand Valley State University Libraries over four semesters to determine the quantity and nature of the questions. Results indicated that use of chat reference was low and that less than a quarter of chat questions required a librarian to answer. The cost of a librarian answering a chat question ranged from $37 to $439 per question. The findings suggest that assigning chat reference to trained reference assistants will not affect patron service and that it is not cost effective to use reference librarians to answer chat questions.


Weeding An Outdated Collection In An Automated Retrieval System, Patricia Bravender, Valeria Long Jan 2011

Weeding An Outdated Collection In An Automated Retrieval System, Patricia Bravender, Valeria Long

Scholarly Papers and Articles

In 2008 Grand Valley State University Libraries began a large weeding project in the automated retrieval system (ARS) at its Steelcase Library. An estimated 19,000 volumes were to be removed from the ARS. A systematic weeding of the ARS had never been undertaken and it presented a number of logistical challenges. This article discusses the system that was devised for this large weeding project.