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Library and Information Science Commons

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Florida International University

Diversity

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Full-Text Articles in Library and Information Science

Guidelines For Behavioral Performance Of Reference And Information Service Providers 2023, Melissa Del Castillo, Rebecca Graff, Kate Cordes, Rebecca Crawford, Liz Kocevar-Weidinger Jun 2023

Guidelines For Behavioral Performance Of Reference And Information Service Providers 2023, Melissa Del Castillo, Rebecca Graff, Kate Cordes, Rebecca Crawford, Liz Kocevar-Weidinger

Works of the FIU Libraries

These guidelines are intended for library workers in reference and information services, in all types of libraries, who answer informational questions or conduct reference interviews. The goal of these guidelines is to support excellent, user-centered service. Some guidelines might not prove applicable in all contexts. Where that is the case, the goal should be to adapt these guidelines as appropriate to your environment.


Lis Programs And The Need For Dialogue, Denisse Solis Jul 2016

Lis Programs And The Need For Dialogue, Denisse Solis

Works of the FIU Libraries

This article addresses the lack of understanding of social issues within LIS and MLIS education and in the profession itself while advocating for discussions on diversity in library and information programs in the U.S., the promotion of groups to address these issues, and encouraging more open dialogue on issues of race, gender, and class.