Library and Information Science Commons^™

Website Usability: A Window Into A Learning Environment, Julia Gross, Lynette Leslie

Research outputs pre 2011

Academic library websites provide a vital online learning environment for students. They should follow sound design principles, provide functionality, and ease of navigation. As part of a strategy to make effective changes to the library website, Edith Cowan University Library wanted to gather evidence to discover how users went about locating information resources accessible from its website. Concerns existed amongst the library staff about how intuitive it was to locate the various information resources provided. This paper will outline the action research process taken to test the website heuristics to determine what improvements were needed in the design. Using Jakob …