Library and Information Science | Open Access Articles

Anything Can Happen In The Zone, Josh Petrusa

Scholarship and Professional Work

No abstract provided.

A Collaborative Approach To Building A Student Information And Technology Literacy Program, Kenetha Stanton, Julianne Miranda

Center for Academic Technology (CAT) - Presentations

This is a brief overview of the Information Commons program at Butler University presented during an EDUCAUSE Midwest Lightning Round. The Information Commons is professional development program jointly sponsored by The Center for Academic Technology (formerly Instructional Technology) and the Butler Libraries for student staff that provides information and technology literacy support to Butler students through scheduled desk hours and peer-to-peer training and consulting.

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Effects Of Library Instruction On University Students’ Satisfaction With The Library: A Longitudinal Study, Anthony Stamatoplos, Robert Mackoy

Scholarship and Professional Work - Business

Consideration of satisfaction should be an important part of the evaluation of library services. Satisfaction depends, to some extent, on patron expectations of services. This study evaluated changes in student expectations following library instruction and how they were related to overall, long-term satisfaction with the library. Satisfaction appeared to be related to student perceptions of information accessibility, staff competence and helpfulness, computer usefulness and ease of use, and skill level for using libraries. The study suggests that libraries may be well served by measuring patron satisfaction and learning what variables drive satisfaction at particular libraries.