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Ethnography

Brigham Young University

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Full-Text Articles in Library and Information Science

Comparing Library Wayfinding Among Novices And Experts, Holt Zaugg, Curtis Child, Dalton Bennett, Jace Brown, Melissa Alcaraz, Alexander Allred, Nathaniel Andrus, Drew Babcock, Maria Barriga, Madison Brown, Lindsey Bulloch, Todd Corbett, Michelle Curtin, Victoria Giossi, Samantha Hawkins, Sergio Hernandez, Kayia Jacobs, Jette Jones, David Kessler, Samuel Lee, Sara Mackay, Amy Marshall, Dallin Maxfield, Cory Mcfarland, Brennen Miller, Maia Roberson, Kristy Rogers, Devin Stoker, Manase Tonga, Abby Twitchell, Tinesha Zandamela May 2016

Comparing Library Wayfinding Among Novices And Experts, Holt Zaugg, Curtis Child, Dalton Bennett, Jace Brown, Melissa Alcaraz, Alexander Allred, Nathaniel Andrus, Drew Babcock, Maria Barriga, Madison Brown, Lindsey Bulloch, Todd Corbett, Michelle Curtin, Victoria Giossi, Samantha Hawkins, Sergio Hernandez, Kayia Jacobs, Jette Jones, David Kessler, Samuel Lee, Sara Mackay, Amy Marshall, Dallin Maxfield, Cory Mcfarland, Brennen Miller, Maia Roberson, Kristy Rogers, Devin Stoker, Manase Tonga, Abby Twitchell, Tinesha Zandamela

Faculty Publications

Purpose – The purpose of this paper is to investigate similar and different wayfinding strategies used by novice and expert patrons at an academic library.

Design/methodology/approach – The study employed a usability study approach. In total, 12 people, places, or things were identified as important for students to be able to locate within an academic library. Students from one of three groups (high school, freshmen, and seniors) were randomly assigned a scenario requiring them to find the indicated person, place, or thing. Student researchers video recorded participants and took field notes during the wayfinding activity and conducted an interview about …