Library and Information Science Commons^™

Quality Matters Review Of Lib 2210: Applying The Qm Rubric For Higher Education To An Information Literacy Course, Laura Sheets, Maureen Barry, Eileen K. Bosch

University Libraries Faculty Publications

This article discusses the use of the Quality Matters Rubric for Higher Education, 6^th ed. to self-review an asynchronous information literacy course. In this instance, the authors acted as reviewers and subject matter experts (SME). The QM Rubric proved to be a useful tool that encompasses several instructional design best practices. After the official self-review period, the QM Rubric influenced the enhancement and updates to the course. The authors recommend more use of the QM Rubric by teaching librarians, collaboration with instructors going through a QM Review, and training for online teaching in Library and Information Science graduate programs.

Still Lending You The World: The Toledo Lucas County Public Library In The 21st Century, Cade Clem

Honors Projects

This research paper focuses on how the Toledo Lucas County Public Library (TLCPL) has adapted to the 21st century, with an emphasis on the impact of digital materials and the Internet. This paper looks at these changes primarily through three lenses: official policies, services and programs, and internal culture. This paper uses quantitative data to determine if TLCPL has maintained overall growth in areas such as number of cardholders, customer counts, circulation, computer usage, and program attendance. These numbers show that, while not always maintaining growth, TLCPL has adapted quite well to the 21st century, bringing in record high numbers …

A Change Of Art: Learning Research Strategies In A New Subject Area Through A Libguide Redesign, Laura Sheets

University Libraries Faculty Publications

In the spring of 2020, the art librarian left my institution for another position. As a member of the Humanities team, I volunteered to take on the instruction responsibilities of Art and Design in addition to my other instructional duties. The previous art librarian had a master's degree in art history and a strong relationship with the School of Art. My departing colleague and I had a brief conversation regarding art history research strategies. While I was nervous and mostly on my own (because none of my colleagues had a deep knowledge of art research practices), I knew that my …

Still Lending You The World: The Toledo Lucas County Public Library In The 21st Century, Cade Clem

Honors Projects

This research paper focuses on how the Toledo Lucas County Public Library (TLCPL) has adapted to the 21st century, with an emphasis on the impact of digital materials and the Internet. This paper looks at these changes primarily through three lenses: official policies, services and programs, and internal culture. This paper uses quantitative data to determine if TLCPL has maintained overall growth in areas such as number of cardholders, customer counts, circulation, computer usage, and program attendance. These numbers show that, while not always maintaining growth, TLCPL has adapted quite well to the 21st century, bringing in record high numbers …

Design Matters: How A Course Review Informed Online Teaching Best Practices, Laura A. Sheets, Maureen Barry, Eileen K. Bosch

University Libraries Faculty Publications

This paper discusses how an Applying the Quality Matters (QM) Rubric for Higher Education workshop had an impact on the online teaching practice of three academic librarians. The QM Rubric was used to review and update a credit-bearing information literacy course taught by the authors’ department. The authors reflect on how this training influenced their relationship to online teaching during the COVID-19 pandemic (and beyond), using examples from their own experiences to demonstrate how instruction librarians contributed to online education during this period and how they used sustainable teaching practices to lessen the workloads of their teaching colleagues. Future steps …

Creating A Culture Of Readers Through Collection Development And Outreach, Joseph Prince, Colleen Boff

University Libraries Faculty Publications

Children’s literature collections in academic libraries present a unique opportunity for librarians to develop engaging out- reach programs for students, faculty, and community mem- bers. The Curriculum Resource Center at Bowling Green State University’s Wm. T. Jerome Library has developed several popular events that both promote the collection and the cen- tral mission of creating a culture of reading. In this case study, three of the most successful endeavors – Mock Caldecott, April Madness, and Sneak Peek - are highlighted to provide insight into how we integrate our carefully developed collec- tion into programs that inspire excitement and build commu- …

A New Take On Cataloging Popular Music Recordings, Patricia K. Falk, David Lewis

University Libraries Faculty Publications

No abstract provided.

Anchoring Change: Using The Kotter Change Management Framework To Analyze & Facilitate Change In Academic Libraries, Colleen Boff, Catherine Cardwell

University Libraries Faculty Publications

Changes in the higher education landscape are happening more rapidly than ever and require academic libraries to engage with users in new and different ways. Libraries participate in digital scholarship, lead textbook affordability and OER initiatives, create makerspaces, and more. These new and different expectations require library leaders, managers and employees at every level to facilitate change in a variety of situations that range in complexity and are almost always messy. Learn about trends across a collection of twenty change stories in academic library settings, including two- and four-year institutions in the United States and Canada. At the same time, …

Supporting Primary Source Instruction In The Undergraduate Classroom At Bowling Green State University: Summary Findings, Michelle Sweetser, David Lewis, Stefanie Hunker, Colleen Boff

University Libraries Faculty Publications

This report presents the findings and recommendations of research conducted as a part of a study on Teaching with Primary Sources at Bowling Green State University (BGSU) during the Fall 2019 semester. It is worthy to note that this research project was conducted prior to the COVID outbreak. Along with a cohort of over two dozen institutions as part of a national study coordinated by Ithaka S+R, members of the BGSU library faculty conducted this local study with faculty who teach undergraduates with primary sources in the classroom. This report draws only on interviews conducted at BGSU.

After describing the …

Leading Change In Academic Libraries, Colleen Boff, Catherine Cardwell

University Libraries Faculty Publications

No abstract provided.

Collaborating On Surveys: Reflections From An Archivist And A Technical Metadata Archivist, Michelle Sweetser, Alexandra A. A. Orchard

University Libraries Faculty Publications

No abstract provided.

Making Sound Decisions: Institutional Responses To The Crisis In Audio Preservation, David R. Lewis

University Libraries Faculty Publications

Some archives have been quick to respond to the crisis in audio preservation brought on by the combined forces of obsolescence and degradation inherent in legacy audio formats and their playback equipment. These archives have undertaken digitization projects for particular collections or, in a few cases, have digitized the bulk of their audio holdings for preservation. Based on an examination of the literature on audio preservation, however, the responses of some institutions—particularly small and midsized institutions—have been stymied by roadblocks related to cost and expertise. Given the limited time available for archives to migrate audio content, this uneven response threatens …

Changing Practices Of Undergraduate Business Teaching At Bgsu, Edith Scarletto, Linda Rich, Vera J. Lux

University Libraries Faculty Publications

This report will discuss the findings and recommendations of a study of the changing teaching needs of undergraduate business faculty at Bowling Green State University (BGSU). This local project was conducted by BGSU librarians in the 2018-19 academic year as part of a national study coordinated by Ithaka S+R in conjunction with other institutional-level studies throughout the country. Ithaka S+R, a not-for-profit research and consulting organization that works with academic communities, will produce an overarching report on supporting the changing practices of undergraduate teaching in the field of business.

Anchoring Change: Using The Kotter Change Management Framework To Analyze & Facilitate Change In Academic Libraries, Colleen Boff, Catherine Cardwell

University Libraries Faculty Publications

Presentation at the Florida Library Association Conference, Orlando, FL.

An Adaptive Reuse Strategy: The Jerome Academic Commons, Lucas Hartman

Honors Projects

The William T. Jerome Library has towered over the campus of Bowling Green State University for over 50 years and while the academic and campus landscapes have changed greatly over those years, the Library has not always been able to keep pace with those shifts. After a study of the application of Architectural Adaptive Reuse on college campuses, it was determined that the Jerome Library could be a good candidate for this as well. Following a qualitative research study of interviews with Library and University staff, a conceptual design proposal focused on resources and collaboration was presented showing there is …

Creating A Meaningful Learning Framework For Volunteers, Internships, Practicums, And Co-Ops, Colleen T. Boff, Michelle Sweetser

University Libraries Faculty Publications

Presentation at Academic Library Association of Ohio Conference, Columbus, OH.

High School To College Transitions: Does The Professional Literature Accurately Reflect What’S Actually Happening In The Trenches?, Colleen T. Boff, Joseph Prince, Diane Kolosionek, Lorena Popelka

University Libraries Faculty Publications

Presentation at Ohio Educational Library Media Association Conference, Columbus, OH.

Fine Efficacy: An Experimental Study Of The Effect Of Daily Fines On Borrower Return Habits, Andrea Boehme, Katie Mihaly

University Libraries Faculty Publications

Fines have long been seen as a method to ensure items are returned on time. Recently the need to charge patrons for not returning items has come into question. Many libraries have gone fine free to gain good will with their patrons and reallocate staff. To better determine the impact incremental fines have on patron behavior, we conducted an experimental study, charging one group fines and not charging the other. We found that there was not a statistically significant change in either fines accumulated or amount of material borrowed. The data suggests patrons keep the item for as long as …

On The Frontlines Of Richer Metadata: Technical Services And Tei, Elizabeth Hertenstein, Julie Rabine, Mathew Sweet

University Libraries Faculty Publications

With shrinking print collections and the increase in automation, technical services departments are looking for new ways to utilize their skills. Digital humanities projects offer the opportunity for technical services departments to expand their workflows while using skills they already possess. This article details Bowling Green State University’s technical services department’s project to use the digital humanities to make World War I soldiers’ letters available online using the metadata schema, Text Encoding Initiative (TEI). By partnering with special collections and increasing staff focus on metadata, the department has created a new path forward that can be replicated at other institutions.

Evulation Of The Usability Of The Libraries Page With Bgsu Students, Rebecca Lord

Honors Projects

This research project explores the usability and usefulness of the “Libraries” webpage located within students’ MyBGSU account through usability testing. Usability testing is a method in which participants are asked to complete tasks within a platform (e.g. webpage, mobile app, etc.) that mimic a typical user in order to understanding their behavior, challenges, and thoughts about it. Ten Bowling Green State University (BGSU) students of various majors and years were randomly selected and asked nine questions about their opinions regarding the “Libraries” page, such as what they like and don’t like, and what they find useful, as well as things …

Reaching Additional Users With Proactive Chat, Linda Rich, Vera J. Lux

University Libraries Faculty Publications

Despite a general decline in recent years in academic libraries’ reference desk statistics, research indicates that library users continue to have complex research questions but are largely unaware that librarians are waiting and ready to assist them. The challenge for librarians is to connect with users at their point of need. At Bowling Green State University, we are making a move in this direction with proactive (pop-up) chat widgets embedded within our library Web pages, catalog, and databases. Since implementation, the number of chat reference questions received has more than doubled, helping us reach additional users from on-and off-campus.

Using Chat Metadata To Learn About Our Users, Vera Lux, Linda Rich

University Libraries Faculty Publications

The adoption of a proactive, popup chat service prompted an analysis of chat metadata and transcripts to gain a better understanding of our chat users for future decision-making. We analyzed the library pages from where chats initiated, examined chat transcript topics, and identified locations via IP addresses. Through this we learned more about our chat users and where they are most likely to encounter difficulties and seek assistance.

Lean On Librarians For Canvas Commons, Colleen T. Boff, Vera J. Lux

University Libraries Faculty Publications

Learn how librarians became the business owners of Canvas Commons on their campus. This session includes implementation details from getting buy-in to the communication plan leading up to the launch. Faculty training and support as well as ideas on how to garner contributions to the Commons will also be shared.

Can Student Assistants Effectively Provide Chat Reference Services? Student Transcripts Vs. Librarian Transcripts, Vera J. Lux, Linda Rich

University Libraries Faculty Publications

To determine if undergraduate student information desk assistants were effectively staffing the library's chat reference service, librarians at Bowling Green State University embarked on a chat transcript analysis project, comparing the performance of librarians to student assistants. Although student desk assistants generally did not perform as well as librarians, it was concluded that with a renewed emphasis on continual oversight and training, students were a very viable option for staffing a chat reference service.

The Good, The Bad & The Ugly About Quick And Dirty Assessment Efforts, Colleen T. Boff, Amy Fry, Katie Mihaly, Linda Rich

University Libraries Faculty Publications

Presented at the 2016 ALAO Annual Conference: User Experience-Exceeding Expectations by Design (Wilmington, OH).

A More-Product-Less-Process Approach To Cataloging Recordings, Susannah Cleveland

University Libraries Faculty Publications

Part of the “Remain in Light: Archival Practice for Popular Music Collections” panel at the annual meeting of the Society of American Archivists, Atlanta, GA, August 2016.

Together We Can Make Such Sweet Music: A Creative Cataloging Method Combining Students, Excel, Marcedit, And Innovative Table Loading At Bowling Green State University For Popular 45 Rpm Sound Recordings, Patricia K. Falk, Mark Strang

University Libraries Faculty Publications

Join as we share with you this exciting workflow that will create brief bibliographic records while optimizing student and staff resources. The project involves Excel, MarcEdit, and Innovative Table Loaders and makes records accessible through the ILS at BGSU. We will briefly discuss the Cataloging Hidden Special Collections and Archives grant from the Council on Library and Information Resources (CLIR) which will allow us to catalog 64,000+ 45 rpm records in the next three years. We will demonstrate and thoroughly examine the workflow that our Music Catalog/Metadata Librarian and our ILS coordinator developed. An example record can be found at: …

Insights Into Academic Librarian Leadership Using The Bolman And Deal Leadership Orientation Framework, Colleen T. Boff

University Libraries Faculty Publications

Are librarians prepared to lead academic libraries into the increasingly complex future of higher education? Results will be shared from a survey using the Bolman and Deal leadership orientation framework (1990, 1991, 1992, 2003) to explore how academic library leaders and managers in Ohio and Michigan prefer to interpret and solve problems. Consisting of four frames, librarians can view situations through a structural lens (involving policies, rules and organizational charts), a human resources lens (tending to the needs of employees), the political lens (competing for power and scarce resources) or the symbolic lens (storytelling, traditions and symbols). Research conducted in …

They Came And Built It Themselves: Working With Students To Curate Digital Exhibits, Stefanie Hunker, Susannah Cleveland, Carol Singer

University Libraries Faculty Publications

Presentation at the Digital Scholarship Colloquium: Pedagogy and Practices, Case Western Reserve University, Cleveland, OH, November 6, 2014.

Understanding The First Year Experience: An Avenue To Explore Trends In Higher Education (Keynote), Colleen Boff

University Libraries Faculty Publications

Regular examination of the issues and research related to the First Year Experience (FYE) is a priority for most administrators in higher education. A great deal of time, energy, funding and research are funneled into programs for first year students as a means to recruit and retain students in an increasingly tight market. As a consequence, there is much librarians can learn from the examination of these efforts made nationwide. Whether a librarian works exclusively with first year students, upper division students, graduate students or behind the scenes in technical services, paying attention to FYE developments is critical to speaking …