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Library and Information Science Commons™
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Work, Economy and Organizations
Academic libraries; Business communication; Communication; Wikis (Computer science) – Library applications
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Full-Text Articles in Library and Information Science
From Forgotten Intranet To Successful Wiki, Darcy C. Del Bosque, Kristen Costello
From Forgotten Intranet To Successful Wiki, Darcy C. Del Bosque, Kristen Costello
Library Faculty Publications
Communication within an academic library can be challenging. The collective nature of wikis and their ability to allow multiple people to edit them have made wikis an ideal technology to help address communication issues within organizations. A successful wiki implementation can help to improve communication issues, but only if staff adopt the new technology. University of Nevada, Las Vegas (UNLV) libraries implemented an internal staff wiki in 2007 to replace the staff intranet. Information routinely stored on the wiki includes meeting minutes and committee work, policies and procedures and training materials. This paper illustrates the implementation process by providing an …