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Articles 1 - 5 of 5
Full-Text Articles in Library and Information Science
Book Review: Kathleen Campana And J. Elizabeth Mills' Create, Innovate, And Serve: A Radical Approach To Children's And Youth Programming, Mateo Campos-Seligman
Book Review: Kathleen Campana And J. Elizabeth Mills' Create, Innovate, And Serve: A Radical Approach To Children's And Youth Programming, Mateo Campos-Seligman
School of Information Student Research Journal
No abstract provided.
Emotional Labor, Stressors, And Librarians Who Work With The Public, Kelsey Simon
Emotional Labor, Stressors, And Librarians Who Work With The Public, Kelsey Simon
School of Information Student Research Journal
Service jobs require regular interaction with customers and have certain expectations of specific emotions that should be shown during transactions. This use of expected emotional displays during service transactions is called emotional labor and it is an important part of service work, but there are significant consequences for regular use. This paper reviews the literature on emotional labor, and the consequences of the repeated use of emotional labor within the service workforce. It also reviews the literature on stressors reported by librarians and job-related stress. Relationships can be seen between emotional labor, the work of librarian professionals, and stressors in …
Understanding Diversity And Intellectual Freedom As #Corevalues, Deborah Hicks
Understanding Diversity And Intellectual Freedom As #Corevalues, Deborah Hicks
School of Information Student Research Journal
No abstract provided.
Book Review: Palaces For The People: How Social Infrastructure Can Help Fight Inequality, Polarization, And The Decline Of Civic Life, Eric Klinenberg, Georgia Westbrook
Book Review: Palaces For The People: How Social Infrastructure Can Help Fight Inequality, Polarization, And The Decline Of Civic Life, Eric Klinenberg, Georgia Westbrook
School of Information Student Research Journal
No abstract provided.
The More You Know, The More You Owe, Megan Price
The More You Know, The More You Owe, Megan Price
School of Information Student Research Journal
No abstract provided.