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Articles 1 - 7 of 7
Full-Text Articles in Library and Information Science
From Dog Licenses To Democracy: Local Government Approcahes To Eservice Delivery In Australia, Peter Shackleton, Julie Fisher, Linda Dawson
From Dog Licenses To Democracy: Local Government Approcahes To Eservice Delivery In Australia, Peter Shackleton, Julie Fisher, Linda Dawson
Associate Professor Linda Dawson
Municipal councils worldwide are recognizing the need and value of the Internet to deliver information and services. The move to e-Government in Australia and across the world has been prompted by factors such as government reform and the need to reduce cost, and to improve the efficiency and effectiveness of service delivery. Only recently, however, have there been more significant moves towards local e-Government in many countries. This research paper reports on the progress local governments in Victoria, Australia have made towards e-Government implementation. The paper provides a background to types of electronic information and services provided by local government …
Understanding It Adoption And Consumption Within The Social Structure Of A Consumer’S Economy, Sherman Ting, Linda Dawson, Chris Dubelaar
Understanding It Adoption And Consumption Within The Social Structure Of A Consumer’S Economy, Sherman Ting, Linda Dawson, Chris Dubelaar
Associate Professor Linda Dawson
Research into adoption, acceptance and consumption of Information Technology (IT) within its diffusion cycle has been extensively studied in Information Systems (IS) and marketing. However, research often focused too narrowly on technology adoption rates and drivers leading to technology adoption and acceptance. This paper discusses how understanding the social structure of a consumer’s economy, a consumer’s portfolio of capital resources, can reveal the individual’s approach and experiences towards technology adoption and consumption present and future. It provides a novel multi-disciplinary and practical approach into understanding the technology consumer by looking at how economic, cultural, social, educational, technological and political capital …
Defining The Mobile Work Domain, Linda Dawson, Julie Fisher, Helana Scheepers
Defining The Mobile Work Domain, Linda Dawson, Julie Fisher, Helana Scheepers
Associate Professor Linda Dawson
There is increasing interest in the application of ubiquitous computing concepts to the use of mobile and wireless technologies in business. This paper presents the results of a conceptual study of the literature in ubiquitous and mobile computing and related areas. The outcome of the conceptual study is a context model of an identified Mobile Work Domain (MWD) which is focussed on mobile commerce and the use of new technologies and approaches to business processes in the workplace. This framework and context model comprises existing domains of activity and research, including electronic commerce, computer mediated communication and computer supported collaborative …
Does It Really Matter? First Impressions From A Company.S Web Site, Linda Dawson, Joze Kuzic
Does It Really Matter? First Impressions From A Company.S Web Site, Linda Dawson, Joze Kuzic
Associate Professor Linda Dawson
No abstract provided.
Modus Vivendi Of E-Business, Joze Kuzic, Julie Fisher, Angela Scollary, Linda Dawson, Milan Kuzic, Rod Turner
Modus Vivendi Of E-Business, Joze Kuzic, Julie Fisher, Angela Scollary, Linda Dawson, Milan Kuzic, Rod Turner
Associate Professor Linda Dawson
This paper reports on an investigation into relationships between challenges and success factors in e-business, from the perspective of the acknowledged benefits achieved by large organizations operating within the Australian context. To enable organisations to achieve benefits from e-business, it is imperative for companies to recognise challenges before them as well as to identify critical success factors necessary for their success. The outcome of the research reported in this paper is a key set of critical success factors, challenges and benefits that can be used as a modus vivendi to overcome problems by applying appropriate solutions in order to achieve …
Town Hall Egovernment: A Study Of Local Government Electronic Service Delivery, Peter Shackleton, Julie Fisher, Linda Dawson
Town Hall Egovernment: A Study Of Local Government Electronic Service Delivery, Peter Shackleton, Julie Fisher, Linda Dawson
Associate Professor Linda Dawson
Australian municipal councils recognize the need to use the Internet to deliver information and services. The move to eGovernment has been prompted both by local government reform and pressure from controlling State governments. Only recently, however, have there been more significant moves towards local eGovernment. This research paper reports on the progress local governments in Victoria, have made towards electronic service delivery. The paper provides a background to types of electronic information and services provided by local government and the stages of electronic maturity. The research found that although the web sites of Victorian municipal councils provide far more information …
Victorian Local Government Websites: Tracking Information Provision And E-Service Maturity, Peter Shackleton, Julie Fisher, Linda Dawson
Victorian Local Government Websites: Tracking Information Provision And E-Service Maturity, Peter Shackleton, Julie Fisher, Linda Dawson
Associate Professor Linda Dawson
Local and municipal governments worldwide are embracing and using the Internet to deliver services and therefore better value to their communities. Current research has identified the use made of the Internet by higher levels of government. There has been limited research, however, examining the lowest tier; local government’s approach to Internet use. This paper presents the results of a content analysis undertaken on Victorian local government Websites over four years and describes the results of usability testing also conducted on local government sites. The results identify the changes in e-service delivery over that time and the usefulness of the information …