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Articles 1 - 3 of 3
Full-Text Articles in Library and Information Science
Digital Wayfinding: A User Study, M Ryan Hess
Digital Wayfinding: A User Study, M Ryan Hess
M Ryan Hess
The DePaul University Richardson Library conducted a study of an interactive, touch-based wayfinding screen in order to determine 1) what specific content needs users desire in digital wayfinding services and 2) are user content needs so broad, a more full-feature experience with access to all library web content would be preferred. The three-phase study included analysis of click analytics data, observations of user interactions and questionnaires targeting user experiences and expectations. The study builds on research at other libraries around point-of-need wayfinding signage and usability of digital information. Phase 1 involved capturing anonymous click analytics of user interactions, over a …
Assessing Perceived Usability Of The Data Curation Profiles Toolkit Using The Technology Acceptance Model, Tao Zhang, Lisa Zilinski, D Scott Brandt, Jake Carlson
Assessing Perceived Usability Of The Data Curation Profiles Toolkit Using The Technology Acceptance Model, Tao Zhang, Lisa Zilinski, D Scott Brandt, Jake Carlson
Lisa Zilinski
Presentation slides; The DCPT has been widely adopted and applied in various contexts but its usability as a tool has not been formally assessed. To address this need, we have conducted a survey of users of the DCPT. The survey included quantitative measures of potential influencing factors of using the DCPT and its perceived usability (its usefulness as a tool and its ease of use). Open-ended questions about users’ experiences with the DCPT were also included to better understand the strengths and weaknesses of the tool, as well as areas that could be improved. Factor analysis of the quantitative results …
Applying Hierarchical Task Analysis Method To Discovery Layer Evaluation, Marlen Promann, Tao Zhang
Applying Hierarchical Task Analysis Method To Discovery Layer Evaluation, Marlen Promann, Tao Zhang
Libraries Faculty and Staff Scholarship and Research
While usability tests have been helpful in evaluating the success or failure of implementing discovery layers in the library context, the focus of usability tests has remained on the search interface rather than the discovery process for users. The informal site-‐ and context specific usability tests have offered little to test the rigor of the discovery layers against the user goals, motivations and workflow they have been designed to support. This study proposes hierarchical task analysis (HTA) as an important complementary evaluation method to usability testing of discovery layers. Relevant literature is reviewed for the discovery layers and the HTA …