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Library and Information Science Commons

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Engineering

2023

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Software Maintenance: Planning A Server Upgrade - A Library Perspective, Wilhelmina Randtke, Melissa Jackson Oct 2023

Software Maintenance: Planning A Server Upgrade - A Library Perspective, Wilhelmina Randtke, Melissa Jackson

Library Faculty Presentations

Like many libraries, the Georgia Southern University Libraries (GS Libraries) rely on tools to support library services which are run on in-house servers. The servers are run by main campus Information Technology Services (ITS), and ITS is not familiar with how each piece of software is used and how it is supposed to work. ITS monitors the basic high level server architecture but does not work with the actual applications installed on these servers.

Tools like EZProxy and ILLiad are mission critical and are run in-house. Over the past year, the GS Libraries have formalized an upgrade process for the …