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Full-Text Articles in Library and Information Science

The Art Of Questioning: Using Powerful Questions And Appreciative Inquiry Conversations To Understand Values And Needs, Annie Bélanger, Preethi Rao May 2019

The Art Of Questioning: Using Powerful Questions And Appreciative Inquiry Conversations To Understand Values And Needs, Annie Bélanger, Preethi Rao

Presentations

Have you desired a strengths-based holistic approach to create connections, change and innovation? Conversations connect thoughts and feelings, result in new ideas, develop new perspectives and understandings, and have an increased potential for action. Developing conversations where all are heard and hear others with respect and empathy is crucial to healthy organizations. By moving away from problem-fixing/reacting and learning to use powerful questions strategically, leaders and peers can effectively energize, co-create, and innovate.


Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte May 2019

Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.


Communicating For Project Management Success: Pro-Tips From Accidental Project Managers, Annie Bélanger, Preethi Gorecki, Jesus Espinoza May 2019

Communicating For Project Management Success: Pro-Tips From Accidental Project Managers, Annie Bélanger, Preethi Gorecki, Jesus Espinoza

Presentations

Library professionals are often asked to lead projects; yet, few are given the training to proceed with confidence. This session will address major aspects of a successful project communication and management: understanding how to propose projects; skills and tools to initiate, plan, and manage projects efficiently and effectively; and knowing how to wrangle the tasks that make up projects. We will also cover how to communicate and lead through influence within a project team setting.


Telling Your Story: Using Metrics To Display Your Value (H2), Wendy E. Moore, Thomas J. Striepe, Steve Lastres, Joy Shoemaker Jul 2018

Telling Your Story: Using Metrics To Display Your Value (H2), Wendy E. Moore, Thomas J. Striepe, Steve Lastres, Joy Shoemaker

Presentations

The American Bar Association, academic institutions, law firms, and governments are demanding more and more outcome-based performance. However, displaying these outcomes is difficult for law libraries. Law libraries possess an abundance of data, but determining which metrics will showcase your law library’s value and performance is difficult. Speakers from a law school, law firm, and court library will explain the different metrics they use to display their value to their stakeholders. After these short presentations, a “fishbowl” discussion will provide participants the chance to share and learn about different metrics and tools law libraries are using to best tell their …


Know Your Source : Assessing Credibility Online, Suzanne R. Graham Jan 2009

Know Your Source : Assessing Credibility Online, Suzanne R. Graham

Presentations

Credibility is the amount of trust that a resource, an argument, a piece of advice or a Web page engenders. It is the composite of the quality of research or observation and the reasoning or interpretation of the writer or speaker. The system that I will share incorporates and distills these criteria and helps to frame the critical thought process when encountering a new site without any obvious redeeming credentials. Since this is tax time of year, this system is named the I.R.S. audit: Identification, Reputation, and Sources.