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Full-Text Articles in Library and Information Science

Reputational Threats Online: Social Media As A Simultaneous Agent Of Crisis And Tool For Response And Resolution In The Case Study Of An American Academic Library, Margaret C. Stewart, Maria Atilano Jun 2018

Reputational Threats Online: Social Media As A Simultaneous Agent Of Crisis And Tool For Response And Resolution In The Case Study Of An American Academic Library, Margaret C. Stewart, Maria Atilano

Maria Atilano

This paper details a reputational threat to an American academic library where a viral social media post and associated negative comments misrepresented the institution and brand’s values. Immediately, the marketing librarian responsible for social media responded to the threat by engaging directly with the library consumers, sharing content and information with the broader online community, and reinforcing the library’s values and commitment to consumers. While the resolution to the crisis was mostly favourable, the event was unanticipated and invited a keen learning opportunity that is documented in this case study. Reflections and takeaways from this incident are discussed in the …


Act Now For A Limited Time...One Easy Session Of #Bookface, Videos And More!, Anne Stenzel, Jamie Dalbey Mar 2017

Act Now For A Limited Time...One Easy Session Of #Bookface, Videos And More!, Anne Stenzel, Jamie Dalbey

Library Services Publications

You can do it! Facebook, YouTube, Instagram and Twitter too. But that’s not all! We’ll double the offer. There’s hot dudes reading, tbt, cats, gifs and Pokémon Go. Wondering how the MNSU library became such social media superstars? Ok, that may be an exaggeration, but come hear about our successes. Learn from our mistakes. Not available in stores, at this session, we’ll offer easy, low-cost tips and tricks to maximize your social media campaigns. You won't want to miss out because ONE lucky winner will receive their very own #bookface! But wait, there’s more--we want to hear about your successes …


Criss Chronicles, Volume 6, Issue 2, Criss Library Mar 2016

Criss Chronicles, Volume 6, Issue 2, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles features From the Dean's Desk, The Information Exchange, Conversation with Melinda Kozel, Focus on Resources: Women: Transnational Networks, From the Archives: The Fine Arts Press Collection at the Criss Library, Copyright Corner, and an Events Calendar.


Criss Chronicles, Volume 6, Issue 1, Criss Library Oct 2015

Criss Chronicles, Volume 6, Issue 1, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles features From the Dean's Desk, The Information Exchange, Conversation with Melinda Kozel, Focus on Resources: Women: Transnational Networks, From the Archives: The Fine Arts Press Collection at the Criss Library, Copyright Corner, and an Events Calendar.


Criss Chronicles, Volume 5, Issue 1, Criss Library Apr 2015

Criss Chronicles, Volume 5, Issue 1, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles features From the Dean's Desk, First Annual Pi Day, New Spaces in the Criss Library, Conversation with Amy Schindler, Conversation with Jackie Skarda, Focus on Resources: Historical Databases Replace and Displace Microfilm, From the Archives: Mary E. Williamson Women Airforce Service Pilots (WASP) Collection, Copyright Corner, Kaneko, and an Events Calendar.


Criss Chronicles, Volume 4, Issue 3, Criss Library Jun 2014

Criss Chronicles, Volume 4, Issue 3, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles features From the Dean's Desk, the Distinguished Service Awards, A Conversation With... Bob Nash, New Faces at the UNO Library, Focus on Resources: The Reference Collection Movies, From the Archives: The Fifteenth Century Comes to Criss Library, Adventures in Interlibrary Loan, books at the Kaneko-UNO LIbrary, a calendar of events, and the 1955 Tangerine Bowl winners, then and now.


Criss Chronicles, Volume 4, Issue 2, Criss Library Feb 2014

Criss Chronicles, Volume 4, Issue 2, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles features the announcement of the renovation and expansion of the Archives and Special Collections, Document Delivery services, From the Archives: The Omaha Civic Opera Society Presents: The Barber of Seville, A Conversation With... Melissa Cast-Brede, Ph.D., Library Tours: Spaces, New Databases, books at the Kaneko-UNO LIbrary, a Trip to the Consumer Electronics Show, a calendar of events, and Conflict Zone in the Osborne Family Gallery.


Library Education And Development Newsletter, Volume 7, Issue 2, Uno Library Science Education Dec 2013

Library Education And Development Newsletter, Volume 7, Issue 2, Uno Library Science Education

Library Education and Development (L.E.A.D.)

This issue of the Library Education and Development Newsletter features Advice from the Frontlines from Betsy Rouse, a Student Spotlight of Krystal Spilger, Announcements, and Professional Development.


Criss Chronicles, Volume 4, Issue 1, Criss Library Sep 2013

Criss Chronicles, Volume 4, Issue 1, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles features the new 3D printer, Criss Library in the Cloud, What Are You Researching? with Professor Chuck Johanningsmeier, OU Stenographic Bureau Printing Samples from the archives, New Resources: Literati by Credo, the Kaneko-UNO Library new technology and book club, From Apprehension to Appreciation int he Osborne Family Gallery, A Conversation with... Nora Hillyer, and a calender of events.


Criss Chronicles, Volume 3, Issue 3, Criss Library Jul 2013

Criss Chronicles, Volume 3, Issue 3, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles highlights the new eBook collection, "Step into Foreign Spaces," "What Are You Reading," UNO Theatre Department materials from 1953 in the university archives, Shakespeare-related materials in the library, Innocence in the Osborne Family Gallery, A Conversation With... Shaista Wahab, Copyright Corner, the Kaneko-UNO Library remodel and book club, and a calendar of events.


Criss Chronicles, Volume 3, Issue 2, Criss Library Feb 2013

Criss Chronicles, Volume 3, Issue 2, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles highlights Criss Library being the 100th library to adopt WorldShare Management Services(WMS), 300,000 new eBooks, DigitalCommons@UNO, "Future, Beware!" in the Osborne Family Gallery, A Conversation With Emily Rokisky, the Media Lab including new equipment available, a 1910 petition by University of Omaha students opposing a merge with Bellvue College, Copyright Corner, the Kaneko-UNO Library's The Curiosity Review book club, and a calendar of events


Health Literacy Promotion: Contemporary Conceptualizations And Current Implementations In Canadian Health Librarianship, Nicole K. Dalmer Jan 2013

Health Literacy Promotion: Contemporary Conceptualizations And Current Implementations In Canadian Health Librarianship, Nicole K. Dalmer

FIMS Publications

Research questions: What are the current conceptualizations of health literacy, and what strategies are Canadian health librarians in public, academic, and hospital libraries enacting to put health literacy promotion into practice? Data sources: Serving as the basis of this scoping review, library and information science, health sciences, and interdisciplinary databases were searched using key terms relating to health literacy promotion as it relates to services, programming, or resources used in a variety of library settings. A web searched allowed for the inclusion of grey literature sources. Study selection: Data sources were searched using a combination of subject headings …


Criss Chronicles, Volume 3, Issue 1, Criss Library Oct 2012

Criss Chronicles, Volume 3, Issue 1, Criss Library

Criss Chronicles Newsletter

This issue highlights the Kaneko-UNO Library, reCAPTCHA and libraries, A Conversation With... Lindsey Bailie, pictures from 1965 Homecoming festivities in the university archive, Roving Reference @ Criss Library, PsychTests database, Campaign 1996: Hagel for Senate in the Osborne Family Gallery, new media equipment, Copyright Corner, The Life of a Book by Megan Klein-Hewitt, and a calendar of events.


Criss Chronicles, Volume 2, Issue 3, Criss Library Jul 2012

Criss Chronicles, Volume 2, Issue 3, Criss Library

Criss Chronicles Newsletter

This issue features The Race to Finals Week,A Conversation With... Jessica Agler, IBISWorld Database, moving book shelves, Strategic Air Command: Keepers of the Peace in the Osborne Family Gallery, a rare 1971 UNO Indians megaphone in university archives, Six Editions of the Modern Resarcher from Oliver B. Pollak, and a calendar of events.


Criss Chronicles, Volume 2, Issue 2, Criss Library Apr 2012

Criss Chronicles, Volume 2, Issue 2, Criss Library

Criss Chronicles Newsletter

This issue features Visiting Artist Kyle Carruthers, Two Trillion Ways to Tie your Shoes, A Conversation With... Jeff Kuskie, Changes to ProQuest and CSA databases, academic streaming videos, the Oxford English Dictionary, Criss Library Service Desks, Kindle Fire & Touch, Unhung: Created by Design in the Osborne Family Gallery, a Phi-Delta sorority scrapbook in the university archives, Who are Helmut, Debora and Hope? An Ephemeramystery by Oliver B. Pollak, and a calendar of events.


Criss Chronicles, Volume 2, Issue 1, Criss Library Oct 2011

Criss Chronicles, Volume 2, Issue 1, Criss Library

Criss Chronicles Newsletter

This issue highlights CREDO Reference, A Conversation With... Stephen Shorb, group and individual study rooms, Criss Library Award Winners, Playaway View, The Art of Theatrical Design at the Osborne Family Gallery, student election campaign materials from early to mid 1950s in the university archives, Faculty Open House, Four Things I Learned About Criss by Karen Pietsch, Web of Science, and a calendar of events.


Criss Chronicles, Volume 1, Issue 2, Criss Library Apr 2011

Criss Chronicles, Volume 1, Issue 2, Criss Library

Criss Chronicles Newsletter

This edition of Criss Chronicles highlights ARTstor, A Conversation With... Karl Johnson, SCOLA/Language Learning Center, an "O" Club sweetheart sweater from 1939 in the university archives, where to find the newest books and DVDs, an anonymous donation to the library, "Cited in the Library," an upcoming presentation for the Lifecycle of Scholarly Communication workshop series, and a calendar of upcoming events.


Interpreting Workplace Learning In Terms Of Discourse And Community Of Practice (Presentation), Adrian K. Ho Nov 2004

Interpreting Workplace Learning In Terms Of Discourse And Community Of Practice (Presentation), Adrian K. Ho

Adrian K. Ho

Based on the ethnographic data collected from the workplace of an academic library, I argue that workplace learning (WL) is a situated socio-cognitive process. It is expedited by knowledge management (KM), which is a collective effort to generate, share, and institutionalize work-related knowledge. KM is inherent in the face-to-face conversational interactions embedded in planned formal training, planned informal sharing, and spontaneous informal learning. When face-to-face interaction is not possible, KM is accomplished through textualization. It helps the members of the workplace acquire new work-related knowledge and integrate it to their common, contextualized knowledge base. The contents of the knowledge base …


Interpreting Workplace Learning In Terms Of Discourse And Community Of Practice, Adrian K. Ho Nov 2004

Interpreting Workplace Learning In Terms Of Discourse And Community Of Practice, Adrian K. Ho

Western Libraries Publications

Based on the ethnographic data collected from the workplace of an academic library, I argue that workplace learning (WL) is a situated socio-cognitive process. It is expedited by knowledge management (KM), which is a collective effort to generate, share, and institutionalize work-related knowledge. KM is inherent in the face-to-face conversational interactions embedded in planned formal training, planned informal sharing, and spontaneous informal learning. When face-to-face interaction is not possible, KM is accomplished through textualization. It helps the members of the workplace acquire new work-related knowledge and integrate it to their common, contextualized knowledge base. The contents of the knowledge base …


Interpreting Workplace Learning In Terms Of Discourse And Community Of Practice, Adrian K. Ho Jan 2004

Interpreting Workplace Learning In Terms Of Discourse And Community Of Practice, Adrian K. Ho

Adrian K. Ho

Based on the ethnographic data collected from the workplace of an academic library, I argue that workplace learning (WL) is a situated socio-cognitive process. It is expedited by knowledge management (KM), which is a collective effort to generate, share, and institutionalize work-related knowledge. KM is inherent in the face-to-face conversational interactions embedded in planned formal training, planned informal sharing, and spontaneous informal learning. When face-to-face interaction is not possible, KM is accomplished through textualization. It helps the members of the workplace acquire new work-related knowledge and integrate it to their common, contextualized knowledge base. The contents of the knowledge base …