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University at Albany, State University of New York

Articles 1 - 9 of 9

Full-Text Articles in Library and Information Science

Early Response To False Claims In Wikipedia, 15 Years Later, P.D. Magnus Sep 2023

Early Response To False Claims In Wikipedia, 15 Years Later, P.D. Magnus

Philosophy Faculty Scholarship

Fifteen years ago, I conducted a small study testing the error-correction tendency of Wikipedia. Not only is Wikipedia different now than it was then, the community that maintains it is different. Despite the crudity of that study’s methods, it is natural to wonder what the result would be now. So I repeated the earlier study and found surprisingly similar results.

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System Statuses In Academic Libraries: Increasing Transparency And Improving The User Experience, Lauren Puzier, Rebecca A. Nous Jan 2022

System Statuses In Academic Libraries: Increasing Transparency And Improving The User Experience, Lauren Puzier, Rebecca A. Nous

University Libraries Faculty Scholarship

"is facebook down" trended on Google on October 4, 2021, when Facebook became temporarily globally unavailable. Web users proactively seek information when they encounter issues online. System status dashboards are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference services, and the user experience. The University at Albany Libraries Discovery Services Librarian and User Experience Librarian implemented Springshare’s System Status Management tool to share system statuses with library staff and the campus community. The institutional context, implementation, and impact are described in this article. The authors reviewed Association of Research Libraries …

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Government, Citizen, And Social Media : Understanding Police-Citizen Interaction On Weibo In China, Yumeng Luo Jan 2022

Government, Citizen, And Social Media : Understanding Police-Citizen Interaction On Weibo In China, Yumeng Luo

Legacy Theses & Dissertations (2009 - 2024)

This dissertation systematically examined the Beijing Police Department (BPD) daily use of social media and citizens’ comments it received. Previous studies in the field of e-government and political communication in the Chinese context focused only on the measurement of quantitative indicators of government use of social media or a single event. This dissertation incorporates theoretical frameworks of e-government, public relations, and the public sphere to provide a detailed picture of citizen and government interaction in the Chinese context. Using the BPD as my case study, I not only explored government’s daily activities and engagement strategies but also examined the nuances …

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Patrons And The Pandemic: How We Are Serving, Connecting, And Communicating With Library Patrons During The Covid-19 Pandemic, Lauren Puzier Nov 2020

Patrons And The Pandemic: How We Are Serving, Connecting, And Communicating With Library Patrons During The Covid-19 Pandemic, Lauren Puzier

University Libraries Faculty Scholarship

The COVID-19 pandemic has forced many libraries in the United States to focus on providing remote services and reimagine in-person services. At the same time, many library users are not or cannot visit physical buildings and may not be easy to reach. Libraries are communicating new service methods, protocols for health and safety, new and changing hours, policies, and more. This article discusses how libraries are communicating with patrons during the COVID-19 pandemic.

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A Bitmoji Marketing Campaign To Connect Students With Subject Librarians, Lauren Puzier, Tyler Norton Apr 2020

A Bitmoji Marketing Campaign To Connect Students With Subject Librarians, Lauren Puzier, Tyler Norton

University Libraries Faculty Scholarship

The University at Albany Libraries launched a campaign using Bitmojis, cartoon avatars, to connect students with their subject librarians and to increase awareness of the role of subject librarians and the services they provide. The Bitmoji mobile app was the fastest growing app in the United States among adults in 2017; therefore, Bitmojis offered a potentially popular and recognizable way to represent subject librarians. Bitmojis are also highly versatile: they can be personalized, they offer librarians a digital likeness, and they lend themselves to a variety of other formats both physical and digital. This article will introduce the use of …

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Social Media And Libraries, Lauren Puzier Mar 2020

Social Media And Libraries, Lauren Puzier

University Libraries Faculty Scholarship

This article discusses how libraries are using social media platforms (Twitter, Instagram, Facebook, YouTube, etc.) as well as content creation, user engagement levels, and tips and tricks.

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The Schenectady Virtual Community : Exploring The Ecology Of Political Discourse In A Local Context, Andrea B. Baker Jan 2010

The Schenectady Virtual Community : Exploring The Ecology Of Political Discourse In A Local Context, Andrea B. Baker

Legacy Theses & Dissertations (2009 - 2024)

From Facebook to Twitter, ordinary citizens' use of social media to discuss, organize, and participate in the political process continues to grow in popularity (Davis, 2005; Rainie, 2005; Kohut, 2008). Researchers interested in this area have explored the demographics, patterns of behavior and motives of participants in online communities (Stromer-Galley, 2002, 2003), the dynamics of the online discussions (Dahlberg, 2001; Davis, 2005; Wilhelm, 2000), the effect of online participation on other forms of political activity (Brunsting, 2002; Kavanaugh & Patterson, 2001), and more recently the relationship between social media and the conventional press (Hiler, 2002; Park, 2004; Cornfield, 2006; Lenhart …

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The Myth Of Fragmentation : Assessing Political Information Online, Alexis Marie Wichowski Jan 2010

The Myth Of Fragmentation : Assessing Political Information Online, Alexis Marie Wichowski

Legacy Theses & Dissertations (2009 - 2024)

Internet technology has provided people with unprecedented abilities to filter the information they encounter, leading many scholars to fear that people will be exposed to less diversity of perspectives and fragment into homogeneous interest groups. Exposure to a wide range of topics and perspectives about political information in particular is considered necessary by many scholars in order for citizens to be informed participants in democratic life. However, fears that the Internet leads to fragmentation rest on three assumptions: 1. online, opportunities for unintended encounters with a diversity of information are limited, 2. people primarily pursue narrow interests when consuming online …

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Consumer Responses In Sales To Multiple Media Advertising Exposures : The Impact Of Synergy Based On A Study Of Project Apollo Single Source Data, Leslie Wood Jan 2010

Consumer Responses In Sales To Multiple Media Advertising Exposures : The Impact Of Synergy Based On A Study Of Project Apollo Single Source Data, Leslie Wood

Legacy Theses & Dissertations (2009 - 2024)

The primary focus of this dissertation is to answer the question: how does exposure to advertising affect purchasing behavior, and in particular, how does synergy resulting from exposure to advertising in multiple media influence purchasing behavior? This is a critical piece of information in the business decision process of media planning. It determines which media to include in a media plan and how to allocate a limited budget across media in order to optimize the return on investment from advertising. This question has been studied in many ways since it has been a central question for the advertising industry for …

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