Open Access. Powered by Scholars. Published by Universities.®
Library and Information Science Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 4 of 4
Full-Text Articles in Library and Information Science
Telling The Technical Services Story: Communicating Value (Presentation), Rebecca Mugridge
Telling The Technical Services Story: Communicating Value (Presentation), Rebecca Mugridge
University Libraries Faculty Scholarship
Technical Services isn’t the hidden discipline it once was. Despite some cross-departmental interaction, misconceptions about the work are all too common. It’s incumbent on technical services staff to take a proactive approach by communicating to others their value to the library and institutional mission. This session spotlights successful initiatives and gives you the guidance to bolster communication within departments, across the library, and campus-wide.
Advocating For Technical Services Through Assessment (Presentation), Rebecca L. Mugridge
Advocating For Technical Services Through Assessment (Presentation), Rebecca L. Mugridge
University Libraries Faculty Scholarship
This presentation discusses how managers can advocate for technical services through a variety of assessment activities.
Advocating For Technical Services: The Power Of Assessment (Presentation), Rebecca L. Mugridge
Advocating For Technical Services: The Power Of Assessment (Presentation), Rebecca L. Mugridge
University Libraries Faculty Scholarship
This presentation reviews the many ways that assessment can be used to advocate for technical services within academic library settings.
Technical Services Assessment In Pennsylvania Academic Libraries (Presentation), Rebecca L. Mugridge
Technical Services Assessment In Pennsylvania Academic Libraries (Presentation), Rebecca L. Mugridge
University Libraries Faculty Scholarship
Academic libraries regularly conduct assessment of library services through the use of rubrics or assessment tools such as LibQual™. Technical services activities are frequently assessed; however, the assessment is typically limited to the evaluation of specific processes. This study was designed to explore assessment activities in Pennsylvania’s academic libraries. The author designed a survey to investigate whether technical services activities are assessed, how they are assessed, who is responsible for assessment of technical services, how the results of assessment activities are shared with others, and how those results are used to improve services or for other purposes.