Library and Information Science Commons^™

How Can Libraries Move Towards A More Inclusive Model Of Reference? A Practical Approach To Serve Distance Students, Lauren Puzier, Camille Chesley, Amanda M. Lowe

University Libraries Faculty Scholarship

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Research consultations are a valuable service offered by academic libraries for students who are able to visit the library, however, many students enrolled in online degree programs or considering enrollment have limited access to campus services. We designed and tested a virtual reference consultation service for distance learners and graduate students. This interactive poster outlines a practical approach for designing and initiating a virtual research consultation service to offer equitable access to library services and a positive user experience for distance learners.

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Assessing The Accuracy Of Vendor-Supplied Accessibility Documentation, Laura Delancey

DLTS Faculty Publications

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Purpose

– In an effort to ensure vendor compliance with Section 508, some libraries have begun requesting Voluntary Product Accessibility Templates (VPATs) or other documentation of accessibility compliance. The purpose of this paper is to assess the accuracy of vendor-supplied compliance documentation, and to identify common accessibility issues highlighted by the VPATs. A detailed discussion of vendor responses to each Section 508 checkpoint is provided in the Appendix.

Design/methodology/approach

– Researchers compared 17 VPATs with the results of an automated accessibility scan to identify inconsistencies and common problems.

Findings

– Vendors reported being fully compliant with 64 percent of the …

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