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Credit Union Servant Leadership Encourages Financial Literacy, Darrell Jensen
Credit Union Servant Leadership Encourages Financial Literacy, Darrell Jensen
Doctor of Strategic Leadership (DSL) Capstone Abstracts
Project Type
Organizational Change Initiative
Project Overview
January 1, 2023, Midflorida Credit Union rolled out an online financial literacy platform to 1300 employees. April 1, 2023, as part of Financial Literacy month, it will be rolled out to over 400,000 members. This project supports Midflorida’s mission statement, “To improve the well-being of our members.”
Project Themes
The financial literacy project consisted of a three-phase rollout of planning, implementation, and future phases. Phase one established the teams, product review, and contract negotiations. Phase two was content review, modifications, security review, training, and employee surveys. Phase three is the servant leadership training …