Leadership Studies Commons^™

Power-Up With Emotional Intelligence: Exploring Flight Attendant Leadership And Crew Resource Management In A Dynamic Post-Pandemic Travel Environment, Carlin Laviolet Clarke

Dissertations

In the post-pandemic travel environment, disruptive passengers fail to accept flight attendants’ leadership and cause unruly incidents that compromise flight safety, damage airlines, and present behavioral challenges that can lead to physical harm (Al-Arshani, 2021; Albert, 2016; Araiza, 2022; Albert, 2016; FAA, 2021; Inspire Academy, n.d.-a.; International Air Transport Association [IATA], n.d.-b; James, 2022; Pederson et al., 2021; Ramona & Anbro, 2017; Timmis et al., 2018; TSA, 2021; Wong & Neustaedter, 2017). Flight attendants rely on Crew Resource Management (CRM) skills to manage inflight incidents; however, CRM promotes team effectiveness and flight attendants are often dispersed throughout the cabin and …

Coworkers And Leaders: The Relationship Between Trustworthiness, Trust, And Employee Engagement, Lianne Young

Dissertations

A highly engaged workforce provides numerous organizational and individual benefits (Shuck et al., 2016), the culmination of which leads to a competitive advantage difficult to emulate (Burke et al., 2013). It remains challenging to understand how engagement develops, with little research available explaining the process (Shuck, 2020). High employee engagement levels provide a competitive advantage, but stagnant engagement levels remain a significant obstacle (Shuck, 2020).

Shuck (2020) recommends further research focusing on methods to increase engagement. Trustworthiness and trust are antecedents and drivers of engagement (Chughtai & Buckley, 2008; Federman, 2010; SHRM, 2017). A lack of trust has negative impacts …

Advocating For Social Change: How A Human Service Nonprofit Organization Makes Sense Of Its Advocacy Successes And Failures, Megan Pontes

Dissertations

Nonprofit organizations (NPOs) are uniquely positioned to play a vital role in social change, and many integrate advocacy in their efforts. This dissertation examined how one human service nonprofit organization working to help the unhoused engaged in advocacy and advocacy evaluation using formal and informal methods. Through an in-depth case study of Think Dignity, a San Diego-based NPO engaged in the day-to-day work of social change, this research revealed how it developed its advocacy efforts, collaborated with partners, and assessed its successes and failures. Informed by the framework of social change leadership, the researcher conducted semi-structured interviews with Think Dignity. …

The Mentoring Experiences Of Mid-Level Leaders In Higher Education As They Relate To Leadership Development, Adam Ek

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the mentoring experiences of mid-level leaders in private non-profit higher education as it relates to their leadership development.

Methodology: This phenomenological study identified and described the mentoring experiences of 15 mid-level leaders in private non-profit higher education in California as they related to leadership development. Respondents were chosen based on specific criteria, snowball sampling, and finally convenience. The researcher collected data and coded the data for themes based upon frequency counts.

Findings: Examination of the qualitative data from the 15 mid-level leaders in Private, Non-Profit Higher Education yielded 10 …

The Relationship Between Transformational Leadership And Attachment Theory Among Field Grade Officers In The U.S. Army, Rebecca Ochs

Dissertations

Purpose: The purpose of this quantitative correlational study was to determine what relationship exists between U.S. Army field grade officers’ self-reported scores on the five domains of the Leadership Practices Inventory (LPI) (Kouzes & Posner, 2002) and their self-reported scores on the Experiences in Close Relationships Scale (ECR) (Brennan et al., 1998). Methodology: This study used a correlational approach to collect quantitative data from U.S. Army field grade officers. Using the LPI, a self-report transformational leadership measurement tool developed by Kouzes and Posner (2002), that measures five domains that include: (a) model the way, (b) inspire a shared vision, (c) …

Utilizing New Technologies To Measure Therapy Effectiveness For Mental And Physical Health, Jonathan Ossie

Dissertations

Mental health is quickly becoming a major policy concern, with recent data reporting increasing and disproportionately worse mental health outcomes, including anxiety, depression, increased substance abuse, and elevated suicidal ideation. One specific population that is especially high risk for these issues is the military community because military conflict, deployment stressors, and combat exposure contribute to the risk of mental health problems.

Although several pharmacological approaches have been employed to combat this epidemic, their efficacy is mixed at best, which has led to novel nonpharmacological approaches. One such approach is Operation Surf, a nonprofit that provides nature-based programs advocating the restorative …

The Development Of The Holistic Pastoral Wellbeing Assessment: A Mixed Methods Study, Timothy Captain

Dissertations

Some pastors are clearly in crisis. Research has indicated that clergy struggle to cope with the stressors of their profession. While pastoral work is overtly spiritual in nature, day-to-day tasks include interactions with God, themselves, congregants, and the world at large. Without multi-dimensional tools to consider their wellbeing, specifically assessments that reflect their worldview and role, pastors may remain unaware of dangerously low levels of wellbeing until they reach a place of crisis. Therefore, in this mixed methods study, the Holistic Pastoral Wellbeing Assessment (HPWA) was developed and tested to offer a validated, useful tool for pastors and those who …

The Journeys Of Women In Local Elected Office: From Community Engagement To Making Meaningful Contributions, Andrea Marr

Dissertations

Women remain underrepresented across every level of elected office in the United States. More than 30 years after the supposed “Year of the Woman,” women hold less than 30% of the elected positions in local, state, and federal office. In the past, researchers attributed the paucity of women in office to structural barriers, including sexism in the electorate, fundraising difficulties, and discrimination by party gate keepers. A growing body of research, however, attributes the dearth of female politicians to a lack of political ambition among women and to gender socialization that prevents women from seeing themselves as political leaders.

The …

How Exemplary Chief Nurse Executives Utilize The Six Domains Of Conflict Transformational Strategies To Establish Common Ground And Produce Breakthrough Results, Michael Thompson

Dissertations

Purpose: The purpose of this phenomenological method study was to identify and describe strategies that exemplary chief nurse executive leaders use to identify and establish common grounds to produce breakthrough results in healthcare by using the six domains of transformational conflict strategies: collaboration, communication, emotional intelligence, ethical behaviors, problem solving, and shared interest.

Methodology: As a part of the thematic phenomenological study, the research identified and described the lived experiences of eight exemplary chief nurse executive leaders in health care who used conflict transformational strategies to find common ground to produce breakthrough results. The target population for the study included …

The Lived Experience Of Hmong Women In Leadership Roles, Nou Vang

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to explore and understand the lived experiences of Hmong women who have achieved leadership positions.

Methodology: This qualitative phenomenological study explored the lived experience of 12 Hmong women who have ascent to leadership roles through personal, face-to-face, in- depth, open-ended questions. Interviews were recorded, transcribed, and analyzed for emergent themes. Related artifacts from the participants, along with the participant interviews, were collected to triangulate data. Research findings were a result of the correlating themes based on the qualitative data analysis and research question.

Findings: The findings of the study indicated that …

Phenomenological Study: The Perceived Impact Of The Intersectional Barriers Created By Gender And Race On African American Females’ Advancement To A Senior Executive Service Within The Federal Government, Nicole Oliver

Dissertations

Purpose. This phenomenological study aimed to investigate the perceived impact of intersectional barriers created by gender and ethnicity on the advancement of African American females to the Senior Executive Service (SES) corps of the United States federal civil service. Additionally, the study sought to identify strategies used by African American females to overcome these barriers because of intersectionality and advance to the SES corps of the United States federal civil service.

Methodology. This qualitative phenomenological study used a convenience sampling method to select eight African American females who have advanced to an SES position in the Washington, DC metropolitan area. …

Exemplary Senior Navy Female Leadership: A Study Of How Navy Female Leaders Use The Grit Characteristics Courage, Conscientiousness, Long-Term Goals, Resilience, And Excellence Versus Perfection To Create Extraordinary Results Within Their Organizations, Cache' Hapner

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe how exemplary senior Navy female leaders used five principles associated with grit (courage, conscientiousness, long-term goals, resilience, and excellence versus perfection) to accomplish extraordinary results in their organizations.

Methodology: This qualitative study used a phenomenological method to describe how eight senior Navy female leaders use five characteristics of grit to accomplish extraordinary results in their organizations. Respondents were purposively chosen. The researcher collected data through interviews, transcripts, and artifacts that were triangulated and coded for themes using NVivo software.

Findings: Exemplary senior Navy female leaders use …

We Don’T Have To Do All Of It Alone: A Phenomenological Study On How Mid-Level Leaders In Community Colleges Flourish Through Collaboration And Advocacy, Mackenzie Taylor Klinker Hutchins

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe the formal and informal leadership development experiences of mid-level leaders promoted within Washington State Community Colleges.

Methodology: This phenomenological study identified and described the formal and informal leadership development experiences of 17 mid-level leaders promoted within Washington State Community Colleges. Respondents were purposively chosen based on specific criteria and recommendations of two expert sponsors. The researcher collected data through semi-structured interviews, where the participants provided descriptive data that would aid in answering the study’s research questions.

Findings: Analysis of the qualitative data from 17 mid-level leaders promoted within …

The Dark Side Of Leadership: Mid-Level Managers And Their Experience With Hubristic Behaviors Of Executives, Leili Sadaghiani

Dissertations

Purpose: The purpose of the study is to identify the emotional reactions of mid-level managers to executives’ hubris behaviors in a corporate setting.

Methodology: This leadership study uses qualitative phenomenological methodology was executed to explore the lived experiences of mid-level managers with past executives who practiced hubristic behavior.

Findings: The findings of this research on the lived experiences of mid-level managers with hubristic behaviors of executives suggest that the lack of support lessens the mid-level manager’s confidence; with little support; the mid-level manager was either afraid to fight the executive or gave up trying; the mid-level manager faced stress even …

A Phenomenological Study Exploring Conflict Transformational Strategies Used By Exemplar Student Support Service Leaders In K-12 Public Education To Achieve Common Ground And Breakthrough Results, Amber Ramirez

Dissertations

Purpose: The purpose of this phenomenological conceptual replication study was to discover and describe how exemplary student support service leaders establish common ground and produce breakthrough results by using the six domains of conflict transformation.

Methodology: This qualitative phenomenological conceptual replication study discovered and described the use of conflict transformation domains to resolve conflict, establish common ground, and produce breakthrough results as perceived by student support service leaders in K-12 public schools in Los Angeles and Orange counties in California. The research was part of a thematic team of six peer researchers and five faculty advisors who developed a semistructured …

Red, White, Blue & Black: A Phenomenological Analysis Of The African American Officer Experience Of Mentorship In The California Army National Guard, Larry B. Rankin Ii

Dissertations

Purpose: The purpose of this interpretive phenomenological analysis is to explore the perception of mentorship through the experiences of African American Officers (in the ranks of O-4 and above), as it relates to their retention in the California Army National Guard.

Methodology: For this study, a qualitative design was used to conduct research to identify and describe the perception of mentorship through the experiences of African American Officers. The sample was composed of five African-American officers (rank O-4 and above) still serving in the California Army National Guard.

Findings: Analysis of the data collected from 10 semi structured interview questions …

Being Multicultural In The Workplace, Fiorella Morales

Dissertations

As the workforce becomes increasingly diverse and organizations elevate their efforts to address issues of diversity, equity, and inclusion (DEI), it is critical to engage in a deeper investigation of the experiences of multicultural individuals at work. In this qualitative study, nine multicultural individuals were interviewed using a sociological lens to gain their perspective on the relationship between their identity and their work experiences. The primary research questions that guided this study were: (a) how do multicultural individuals influence the workplace? In turn, (b) how do their workplace experiences affect their identity and sense of self? Data was coded and …

By Chameleonic Means; "Trust Based" Philanthropic Relationships, "The Business Of Yes," As Experienced By Black Fundraisers, Novien Yarber

Dissertations

In the wake of society’s reinvigorated consciousness around structural and systemic racism, conversations centering justice, equity, inclusion, access, and cultural diversification are going far beyond political discourse. Contemporary fundraising practices are also challenging antiquated hegemonic ways of philanthropy and are critically examining the practice from within. Among many things, this entails diversifying the historically White-female dominated fundraising workforce. In this, fundraising literature has paid minimal attention to intercultural/cross-racial dynamics as implications of diversification of the fundraiser workforce. Although some research may center fundraisers themselves (relative to their ethical and/or professional standards), this dissertation expands this field of study by offering …

Teaching Shante Curtelia Dominique Ophelia Brown Johnson : An Autoethnography Of A Black Male, Seventh-Day Adventist, Jazz Avant-Garde Artist, Michael Gayle

Dissertations

Leadership is part and parcel of societies and cultures. Leadership research can provide understanding that in turn provides knowledge, resources and growth opportunities for leaders. Leadership may be understood from a personal perspective as being bound up with identity. As I examine myself as a person and as a leader, I realize that several identities are prominent: Black male identity, Christian identity, jazz avant-garde artistic identity. Each of those identities have features that contribute to leadership.

The purpose of this study is to describe and explore leadership experiences of a Black male, from the Seventh-day Adventist Christian tradition who is …

"A Raisin In A Box": The Experiences Of Racialized Black Males In Leadership Roles In The Non-Profit Sector In Toronto, Canada, Morris Anthony Beckford

Dissertations

Problem

The marginalization of Black and other racialized bodies (people of colour) has led to the position of a leader becoming so synonymous with Whiteness that it is normalized and naturalized; and worse, there has been limited analysis about why this is so. There is even less analysis of the experiences of the few people of colour who occupy leadership roles in organizations (Berkshire, 2008; Bradshaw et al., 2009; Mills et al., 2010; Nkomo, 2011; Ospina & Foldy, 2009). Astonishingly, organizations in diverse communities also have exiguous conversations about such salient issues like race and gender even though there is …